My experience with Rena was excellent. I have delt with uhaul before but she was the best. I picked up 2 - 26ft uhauls from her location at 254 MONMOUTH RD, MANALAPAN, NJ 07726 one way to chicago. She made the process very easy. She gave me her personal line and was available to answere all my calls and concerns with the up most professionalism. She truly cares about her custermers and acomedated me before she was even open for business.Uhaul needs to take a better look at her and how she dose things , she should be the standard in custermer service Thank you Rena
AGRON D
Dawes Landscaping
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manalapan, NJ 07726
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Customer Reviews
- 4.5 Average Customer Rating
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26' truck is very under powered and gas mileage is horrible. Having a USB port thru radio would be an improvement also to play music from a flashdrive because most areas reception sucks. Also 3 loading ramps would be great to get large heavy items in easier when multiple people and dolly's are needed.
JOSEPH SAny time I need a Uhaul I always go back to the same place. Great customer service, clean equipment and very reliable.
MARK THand truck blankets were not available as requested in the reservations. I was made aware of the gap only after asking. To be fair the rep. had already credited the account, but this type of information should be made clear to the renters without the need to enquire.
Robert BThere are no workers on site. Just a paper tapped to the door saying call a phone numver. No one answered the call, I had to wait for a call back.the lady on the other end told me to park the trailer myself and she will check it in later
james l