Best u haul we have ever been to !! The manager was very helpful and accommodating! I would give 10 stars if I could !!
JASON C
Customer Reviews for Dawes Landscaping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fantastic customer service
edgar mVery helpful friendly staff
Keith FThis rental location was one of the best we have used and would recommend and use again. The owner was knowledgeable and extremely helpful.
Michael LRena was very customer driven. Made it easy to book over the phone and quick to get on the road when we got to the facility. No improvement necessary in my view
Raymond SRena, was awesome and even accommodated me with an auto trailer at last minute, because she was the only one who was open and had the trailers available. Would definitely use her services again for any vehicle or trailer.
Edward JPer mile rate should be the same Monday through Friday.
Louis Dnull
JEFFREY Snull
ANTHONY BRena was very customer driven. Made it easy to book over the phone and quick to get on the road when we got to the facility. No improvement necessary in my view
Raymond SThis rental location was one of the best we have used and would recommend and use again. The owner was knowledgeable and extremely helpful.
Gina LPer mile rate should be the same Monday through Friday.
Louis DRena, was awesome and even accommodated me with an auto trailer at last minute, because she was the only one who was open and had the trailers available. Would definitely use her services again for any vehicle or trailer.
Edward JThe check in process was frustrating, I sat for over 30 mins waiting for uhaul to call my contacts to verify me. This needs to be communicated more clearly that it should be done well in advance and is separate from the actual pick up process.
JOHN MRena's Manalapan, NJ, location was a pleasure to work with on our move. She was direct, clear, and got things done. She offered us options for our check-in and check-out to make the experience work for us. The truck was new, clean, and ran great. I would highly recommend her location.
Andrew KBest place to rent from
Steven SNot a thing
Tom BAmazing . Will recommend to all my friends & family 👍🏿
ROYSTON Rgreat customer service
STEVEN FAbsolutely Nothing , this was the Greatest and Easiest Moving Experience of My Life !! Thank You U-haul
vince gExcellent customer service and super friendly to deal with A+++++
Christopher DMust show how to turn off the haul-tow light switch.
Ray LReally friendly and helpful
James DNever again will I rent from uhaul
Stephen CThe representative was helpful and nice
atiqullah rThe representative was extremely rude and she flipped out on phone when she missed her exit. Her quote: “Great, I fucking missed my exit call, U-haul and talk to them if you can’t figure out the app”. This was after i explained to her that the app was malfunction and kept transferring back to the main page. I was on a tight schedule with my military move and she didn't care and hung up.
John DExcellent all around!
Keith PRena was amazing… super helpful… even when plans changed!! I would definitely recommend her!
Shirley PInsurance that I had declined online was added to my bill, without my knowledge / consent. Super dishonest business practice. The location is un-staffed, we had to call and wait for someone to arrive. We had ordered blankets online, and were not told until the in-person pickup that the blankets were not available and we'd have to drive 15 min. to another location to pick up. That's not a delay I want on moving day. This was uncharacteristically bad experience - usually things go much smoother with UHaul. Very disappointing - the worst is stealing the money for a service that I had actively declined.
Philip GFriendly, helpful service service, quick and easy pick up and drop off.
Bruce WGood service and very helpful.
William BWhile the folks at Dawes Landscaping were excellent , they were 30 minutes further away from my home and the pickup location offered me on the u haul reservation app. This is not the first time that this has happened either. A pickup location should not be offered if it can't provide the truck requested.
Steve CEverything went perfect
Michele BExcellent customer service that’s why I keep going back.
MARK TFast and easy! Very knowledgible and helpful. Would recommend
tom sSpent a extra 434 to pick up the uhaul and 7 hours in traffic
YOLANDA SThank you so much for your support
Amir MStaff is always super friendly and trucks are in mint condition. This is my favorite location to rent from.
Michael JHorrible experience will never use u haul again
Alyssa BDawes went out of their way to accommodate me! They made sure the right sized Uhaul was available at their location and for the dates I needed. Highly professional and Uhaul was super clean! I would use them again and again, I thank them for making everything with this move smooth.
SHARI WVery fast and easy rental process..Rena is a rockstar!
Fred DOwner was amazing!! She helped through after hours making it worry free for my truck to be ready.
Jim LExcellent customer service and well-maintained facility and equipment.
MARK TRena was extremely professional and nice. The truck was clean and ready to go. I would recommend this facility for all uhaul needs
jonathan kRena was more than helpful! I was flying up to NJ & needed a U-Haul truck to bring more of my things to SC. My pick-up date was a Saturday & it ends up it was suppose to be a drenching rain. I landed Friday morning& I called her to see if I could get the truck early & Rena was more than accommodating! Her kindness & professionalism was nothing I have ever seen before. U-Haul should value such a good person & Company Representative!!
shirley tDifficult for a housewife to run this business out of their home. No office and can only be reached by telephone. Pre check system was a joke and had to be repeated standing outside. Open trailers are stored under a tree and was filled with twigs and bird poop which needed to be cleaned prior to using for my move. U-Haul needs to physically visit this business to decide if it provides the quality services it advertises.
Christopher GRena was one of the best agents I have ever dealt with, she made sure the equipment was ready when I needed it, she went well above and beyond for us
Anthony DOutstanding U Haul Dealer.
dan yHarley recommend
Viktor MI would have rated this a 5, but every time I rent from here, my reservation declining the insurance ends up on my bill and I have to ask for a refund.
Matthew SOutstanding customer service - Rina Dawes is fantastic! always accommodating & the equipment is always quality, safe, inspected and ready to go! Thank you again
FRANCIS HRena was fantastic, very personable, excellent and smooth pick up experience.
Melissa AGreat place to rent a truck from with outstanding staff.
dan yRena made the process really easy and smooth. She was very helpful. The vehicle was clean and was fairly new and powerful enough for what we needed it for. We will be back to rent this truck and other equipment again soon!
Mark DExcellent customer service
Mark TGreat customer service!
giacomo GTrailer available as promised. Easily accessible location. Friendly staff. I had to travel 45 mins each way to pick up this trailer and drop it off. The auto transport trailers at the u-hauls closer to my house were all damaged and unrentable. (Toms River, NJ)
Wayne CVery professional staff and very good equipment
Mikhail K