Customer Reviews for DC's Total Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DC's Total Car Care

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Willie J.
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Parking lot is small not a lot of room to park your car however, the facility had the trucks lined up perfectly so that you can easily get out of the space where the trucks we're parked.

Patricia C.
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The place is too small & unorganized

Miranda C.
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Man was extremely rude

Jason H.
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Customer did not leave a comment.

Michelle D.
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We called on day 2 of rental (about 20 hours in) and asked how much to rent for a couple extra hours. The lady we spoke to told us we had until 4:30 to return the uhaul. When it was returned prior to that time, we were charged for two full days. Since we went for the original pickup of the trailer and had to leave and return to get it back again, due to not having a light for the trailer on the pickup, we assumed this was why it was 4:30 drop off. The lady stated no it’s just Bc that was the original time we were going to pick it up. Although, I made it very clear that we would return it by 1:30 if we were going to get charged for another day and she said “it’s not due until 4:30.”

tony L.
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Customer did not leave a comment.

David S.
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Customer did not leave a comment.

Pamela C.
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Customer did not leave a comment.

Sky S.
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Great customer service

John S.
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All Good!

Kurt M.
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Customer did not leave a comment.

rob J.
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Customer did not leave a comment.

tiffany C.
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Service was great nothing to add.

Steve B.
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the electronic part of check-in was slow-program dragged-seemed inefficient having to upload photos of my drivers license rather than having operator have a small scanner and scanning it himself.

Tia B.
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The place was closed when we did the drop off. Convenient but cannot comment on any thing else

Larry W.
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Customer did not leave a comment.

Vincent M.
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Customer did not leave a comment.

Susan M.
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Customer did not leave a comment.

JAMES P.
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Customer did not leave a comment.

Jose E.
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Customer did not leave a comment.

SUSAN D.
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Customer did not leave a comment.

Eddie R.
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Please have truck cleaned before renting out. Cab floor had dirt and leaves in it and was very sticky from what looked to be a spilled soda mess on passenger side. Also the box of truck had potting soil and plant leaves in it as well as the ramp was totally covered bin potting soil. It was a good thing I did a walk around of truck because roll up door was up and representative didn't do a walk around with me. More or less when I paid he gave me the keys and said she is all yours.

JAMES P.
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Nothing

aaron W.
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Nothing everything was perfect great customer service

Chance S.
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Find a way to make dropping off easier, especially trailers. Possibly drop off trailers in a common area then have staff park

William S.
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Nothing !!!!

ERIC D.
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Make sure that the equipment does. Ot have any dash warning lights on. My truck had the tire pressure light on.

Nancy N.
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Customer did not leave a comment.

Brittany D.
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I only needed a 10ft and one wasn't available in Tyler so I believe I should have been comped that price.

PORTIA C.
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Love the service, but for my daughter and I we don't like snakes, no matter what form they are presented. No pictures of snakes on truck we rent.

Noelle D.
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Sheila Campbell was wonderful to work with and made the entire process very easy and stress-free. The equipment was in excellent working order and the move went very smoothly.

Amber J.
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Customer did not leave a comment.

SHANNA J.
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Na

Latrina W.
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Customer did not leave a comment.

Grant S.
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Customer did not leave a comment.

Alvin H.
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Customer did not leave a comment.

Thomas C.
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Customer did not leave a comment.

VICKI K.
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Employees were kind and courteous. Very friendly and helpful. I would definitely use this location again!!!

Quinn G.
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Customer did not leave a comment.

Jeff S.
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Customer did not leave a comment.

oscar Z.
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Customer did not leave a comment.

Carnelle R.
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The hospitality was amazing.

Teri G.
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Customer did not leave a comment.

Oluwatomiwa O.
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Customer did not leave a comment.

JEFFERY M.
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Great group of people to rent from. .

RONALD N.
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Customer did not leave a comment.

Kandi S.
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Customer did not leave a comment.

patrick C.
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Customer did not leave a comment.

Christine P.
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to far form my home.

James M.
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Customer did not leave a comment.

Jessilyn E.
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Needs training in policies and procedures. My reservation took quite a long time to get completed.

isabeila S.
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Customer did not leave a comment.

johnathan A.
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Customer did not leave a comment.

Jerry T.
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Customer did not leave a comment.

Charles N.
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Customer did not leave a comment.

john J.
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Customer did not leave a comment.

Sherrie O.
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Email confirmed reservation at another location. Went to second location and neither (teenager at front desk or her mother) could log in to the site so everything was done on her (mothers) phone including my personal information. Not professional at all. Guy hooked chain up wrong according to the drop off location.

ROBERT R.
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No surprises. Very good service.

JASON H.
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Customer did not leave a comment.

Sam G.
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Customer did not leave a comment.

John B.
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thanks

Norma B.
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Dale was very friendly, the truck provided was clean, new tires on the truck:) He made the transaction very comfortable. Highly recommend.

Laura P.
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Hard to find and closed when we dropped off so difficult to rate l

John D.
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Fuel mileage, just horrible.

Jeff R.
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Customer did not leave a comment.

john J.
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Customer did not leave a comment.

Brian K.
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Customer did not leave a comment.

CHARLES W.
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Customer did not leave a comment.

Jonahs K.
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Very nice and polite. Went out of their way to help me.

No reviews have been submitted for this location.

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