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JANET E
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Highly recommend renting from Debono's. They're a knowledgeable and experienced location with staff who care about getting you what you need!
AMANDA DHad a little issue with billing, but once I called them, it was all straightened out. They stand behind their word.
JOHN FGreat Uhaul Location. Very Accommodating !!! Have used them several times over the past 30 Years !!! Can't Say Enough.....
Edward MEasy in and out
KIRK SIf I could give your team double the stars I would. I used Page field u-haul in the past and their service is Lousy. This Cape Coral location has a Great Crew and I will do truck Rental with them for the foreseeable future. Thanks Again. You ROCK!
LEROY MGreat service!
ERNESTO GMuy buenos
RAFAEL RKeep doing the same, the service was above and beyond.
YOSVANI BFirst the gas gauge had the truck at 1/2 tank the paperwork stated 9/16 of a tank. When I returned the truck the person I was dealing with was obnoxious and wanted .8 of a gallon added to truck. Poor customer service! The right turn signal wasn’t working. Guess there is no maintenance done on these trucks with 178k miles on it. Will not use that service station again.
GEORGE JPerfect customer service
Jacob DThey were very fast and clear with everything.!! Highly recommend!!!!
Sergi REverything was excellent! The whole experience was fast and easy.
SUSAN RThe vehicle was worked excellent and had good power and it hauled the stuff and a car with ease. It handled great and I was impressed.
TERRY ZLet the customers know the office is in the Sunoco Gas Station
ERNEST SMiy bueno
MICKY QI will definitely make this my first option the next time I need to rent a truck or trailer. They knew exactly what I needed and did not try to upsell me. I remember renting a trailer from the Debonos almost 20 years ago and they were great back then also.
MARK Mvery expensive they charged me more than what was due
ISABEL DStaff very professional and helpful
ALMA DUnfortunately, I booked a Box Truck reservation with Home Depot. When I arrived, I was informed that my reservation was canceled. That was actually Great, because when I arrived at the U-haul without a reservation, I was able to get a larger truck immediately. It also cost less. The staff are also very friendly and helpful. Thank You, for saving the day. Marie, a happy customer.
MARIA RI have rented from these nice folks several times and it is always a good experience. Highly recommend this place! Michael Lord
MICHAEL LCalled in advance for a truck. The day I needed to use the truck it was ready. The truck size recommendations were perfect for what we had to load up. Checking in and out was such a breeze.
ROHAN KNothing.
BRUCE Hsometimes checking in/out time can be a little long
STEPHEN Ccourtious and quick, will rent again
ANTHONY STrucks are in good shape and the service is great!
JOHN SMy experience with this U-Haul was excellent
JEFFREY JThe store counter right when you walk in is filled with inappropriate and lewd products, including a rather in-your-face display of male enhancement products, some of which featured soft-core pornographic images very prominently displayed. I wouldn’t want my child anywhere near the store. Beyond this though, the staff were very kind, friendly, helpful, and inviting. Only the adult material prominently displayed at the store counter warranted complaint.
Drew MAlways a great experience and our go to location.
STACY MNew them for a long time. Good people
JOSE AThis location is great! Simple fast and easy! They dont try to charge for unnecessary things not needed especially moving things only 1 way 8.7 miles like the other uhaul company did! Thanks to these guys at this particular location! You made my day a hell of a lot easier...Thank you!
KRISTY KDebonos is the best
Timothy RGreat service
JOSE FExcellent experience at Debonos Stop and Go. Highly recommend.
JOHN SWe have been using them a few times a year and always professional and so easy to work with!
KIMBERLY LBig selection of trucks and all in great condition. Other locations around non-U-Haul have older trucks and some lack customer service cancelling your rental last minute. This is how I found this location. Rented a truck, then needed a cargo van following week to complete move. Hassle free communication is priceless as I have limited time. Kept their info for future use. Recommend!!
MARIELY AThe guy at this location was very helpful. And the store was very clean and had a lot of homemade foods and a deli. Would definitely use them again.
Dennis SGreat service here, customer service was excellent.
ROBERT KThe staff very friendly and professional. Very knowledgeable and helpful. I think you have the top of the line with staff and I couldn’t ask for more .
PETER BThank you
JOYCE Weasy transaction
JERRY RFill up the gas tank! They gave us a truck with only 1/4 tank of gas and said it wouldn't be an issue to return it with the same amount. Now I am being charged for gas when I returned it with a 1/4 tank. Also it shouldn't be on the customer to do the chore of getting gas on moving day that's inconsiderate.
David LExcellent experience
JEFFREY JGreat customer service. Clean truck and easy access to truck picking up and dropping off.
JOSEPH SNothing
VANN HThe process was very streamlined and easy, it was a great relief to get the truck and be able to take my items to my new location, thank you so much!
tani s