Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)

Rating:

5.0

Perfect customer service

Rating:

5.0

They were very fast and clear with everything.!! Highly recommend!!!!

Rating:

5.0

Everything was excellent! The whole experience was fast and easy.

Rating:

5.0

The vehicle was worked excellent and had good power and it hauled the stuff and a car with ease. It handled great and I was impressed.

Rating:

4.0

Let the customers know the office is in the Sunoco Gas Station

Rating:

5.0

Miy bueno

Rating:

5.0

I will definitely make this my first option the next time I need to rent a truck or trailer. They knew exactly what I needed and did not try to upsell me. I remember renting a trailer from the Debonos almost 20 years ago and they were great back then also.

Rating:

1.0

very expensive they charged me more than what was due

Rating:

5.0

Staff very professional and helpful

Rating:

5.0

Unfortunately, I booked a Box Truck reservation with Home Depot. When I arrived, I was informed that my reservation was canceled. That was actually Great, because when I arrived at the U-haul without a reservation, I was able to get a larger truck immediately. It also cost less. The staff are also very friendly and helpful. Thank You, for saving the day. Marie, a happy customer.

Rating:

5.0

I have rented from these nice folks several times and it is always a good experience. Highly recommend this place! Michael Lord

Rating:

5.0

Called in advance for a truck. The day I needed to use the truck it was ready. The truck size recommendations were perfect for what we had to load up. Checking in and out was such a breeze.

Rating:

5.0

Nothing.

Rating:

4.0

sometimes checking in/out time can be a little long

Rating:

5.0

courtious and quick, will rent again

Rating:

5.0

Trucks are in good shape and the service is great!

Rating:

5.0

My experience with this U-Haul was excellent

Rating:

4.0

The store counter right when you walk in is filled with inappropriate and lewd products, including a rather in-your-face display of male enhancement products, some of which featured soft-core pornographic images very prominently displayed. I wouldn’t want my child anywhere near the store. Beyond this though, the staff were very kind, friendly, helpful, and inviting. Only the adult material prominently displayed at the store counter warranted complaint.

Rating:

5.0

Always a great experience and our go to location.

Rating:

5.0

New them for a long time. Good people

Rating:

5.0

This location is great! Simple fast and easy! They dont try to charge for unnecessary things not needed especially moving things only 1 way 8.7 miles like the other uhaul company did! Thanks to these guys at this particular location! You made my day a hell of a lot easier...Thank you!

Rating:

5.0

Debonos is the best

Rating:

5.0

Great service

Rating:

5.0

Excellent experience at Debonos Stop and Go. Highly recommend.

Rating:

5.0

We have been using them a few times a year and always professional and so easy to work with!

Rating:

5.0

Big selection of trucks and all in great condition. Other locations around non-U-Haul have older trucks and some lack customer service cancelling your rental last minute. This is how I found this location. Rented a truck, then needed a cargo van following week to complete move. Hassle free communication is priceless as I have limited time. Kept their info for future use. Recommend!!

Rating:

5.0

The guy at this location was very helpful. And the store was very clean and had a lot of homemade foods and a deli. Would definitely use them again.

Rating:

5.0

Great service here, customer service was excellent.

Rating:

5.0

The staff very friendly and professional. Very knowledgeable and helpful. I think you have the top of the line with staff and I couldn’t ask for more .

Rating:

5.0

Thank you

Rating:

5.0

easy transaction

Rating:

2.0

Fill up the gas tank! They gave us a truck with only 1/4 tank of gas and said it wouldn't be an issue to return it with the same amount. Now I am being charged for gas when I returned it with a 1/4 tank. Also it shouldn't be on the customer to do the chore of getting gas on moving day that's inconsiderate.

Rating:

5.0

Excellent experience

Rating:

5.0

Great customer service. Clean truck and easy access to truck picking up and dropping off.

Rating:

5.0

Nothing

Rating:

5.0

The process was very streamlined and easy, it was a great relief to get the truck and be able to take my items to my new location, thank you so much!

Rating:

3.0

Hold your movers to a higher standard instead of claiming ‘terms and conditions’ when they damage the clients property.

Rating:

5.0

Those is the 5th time I used uhaul in 10 years Always at debono's. They have great service!! Always!!! Always clean, friendly service. Great place!!

Rating:

5.0

Nothing comes to mind

Rating:

5.0

Staff was awesome! Don’t think they could be any better or more helpful. They made the process painless and enjoyable

Rating:

5.0

The staff were great. They all really took good care of me. Plus I forgot my phone on the back bumper and drove off after returning the rental. Checked my phones location 15 min later when I realized and they had already gotten it and kept it safe in the office for me. 5/5 stars.

Rating:

4.0

Right rear tire had only 5 lbs. of air, trailer was dirty. They offered to sweep out, but I declined because I was in a hurry.

Rating:

5.0

Great customer care and very helpful

Rating:

5.0

This is a very well-run business where they are attentive help you with the equipment and explain all the information that you ask about.

Rating:

5.0

Fast & friendly service !

Rating:

5.0

A real person helped me with the return!!!

Rating:

5.0

Very recommend team very attention on the time . I will use UHaul and this team again !

Rating:

5.0

Hello, this is my third time renting from this location. Every time great customer service, expeditious and courteous. Paulo Barros

Rating:

5.0

All good