Very efficient drop-off process...great job!
MICHAEL M
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A very busy location, regarding U-Haul rentals, and yet they processed things smoothly. This was my second rental in one year, and this need was specific for a unique structure I needed to move - so in and out, and my needs were met with a very fair cost. Thank you !
STEVEN JVery nice and personable
STEPHEN JThey went above and beyond to help us with this rental. I am very grateful!
GREGORY SI have rented U-Haul equipment multiple times from them and it always is a very pleasant experience. I would not hesitate to rent from them again. Two thumbs up to all that work there.👍👍
PAUL FAlways fantastic service!
FRANK TI have rented truck from Debonos Stop and Go since I arrived to Cape Coral in 2021. And I have used them for my son, my friends who have bought houses here, and now recently, for me, doing a project in my house. They are on top of their reservations and always try to help if I needed to do changes.
JOSELITO DTrailer was not in good condition. One wheel was out of balance when speeds over 45 it had a vibration. The rear door locking bar had dropped down so that you had to lift the bar to close. Interior had a gray dust in it so at the end cargo was covered in it.
BRADLEY JContinuar con el buen servicio
VICTOR CRented a few trucks and Trailers from Debonos many times always to be met with full respect, professionalism and overall awesome people Including Owner. Don
MARTIN PDonny and the rest of his associates are amazingly nice and helpful. Great overall experience. Top notch! Frankie & Shelly Tedesco
FRANK TAlways have had a great experience at this location.
JOHN LExcelente
HUMBERTO RGreat people especially Mr Debono. From start to departure 25 minutes.Truck ran perfect no problems.
FRANCIS GBest U-Haul rental experience that I've ever had!
CHARLES MNothing, it was smooth sailing.
TYLER CVery nice customer service
JOSE CNice people quick process
JALISA PReserved moving equipment was not available leaving us scrambling to find them on the 1st of the month. My moving helper had limited time for us, and we wasted a great deal of it find the equipment at Home Depot. Because of that, we got to pay for an extra day with the truck, and do it all just my wife and I.Then the tail lamps did not work on the return trip. Then we had to return the truck in a dark muddy lot and take pictures inside of how clean it is after getting in with muddy feet to take a picture of the odometer..Never ever again.
NATHAN MBest way to move, great guys in store.
ANDREW PI was very happy was as promised
KATHY IGreat people to deal with, very clean business and helpful and friendly i’ve rented a few things from them over the past couple years and never had a problem
STEPHEN BThe owners were very professional and kind. Very clean and well run.
RICH PI needed a trailer on very short notice. I walked into the store a little upset not knowing if it was gonna be available, but left with a big old smile. Not only that I get the trailer, but I got some beer, steaks and sandwich meats. Everyone in the store, including other customers, were extremely friendly, courteous, and all smiling. Caleb, the gentleman that installed my trailer, very professional very polite. I highly recommend Debonos’s stop and go to all not only for U-Haul, but for everything else that’s available there.
BRIAN H:)
CRYSTAL QWe returned the truck a full day early, yet, received no discount or reduction in price. Highly disappointed in that. The representative at this location was very friendly.
JOHN M3rd time I've used them and happy every time
KENNETH CExcellent equipment and staff
JUSTO CEverything went well, the truck ran great and we were able to move contents from a storage facility to a new apartment.
FREDERICK TNo need to improve! The staff was accomodating, pleasant, knowledgable and very helpful. This was our second visit to this Uhaul location and our experience was exactly the same - which is why we returned.
Barbara SAll around great experience
SCOTT MGreat service, great people, 100% will use them again
WAYNE WI have been renting from UHAUL for many years, and this location has by far the best customer service!
THOMAS KGreat experience. Efficient checkout and checkin! The team know what they are doing and it’s appreciated!
CHRISTOPHER SWhenever I need any rental, I come to this facility. I have for years. The persons working there are the nicest to work with. Always being sure that I am 100% satisfied, with a smiling face.
CAROLYN LThe guy who helped me was very helpful and attentive; he does an excellent job.
Ruben BFast efficient and easy. When I returned the vehicle a representative came to the pump and told me he would take care of parking the vehicle and I was on my way.
JOSEPH SExcellent worker
ISELIN GRenting at this location is always a great experience.
CHUCK DGreat staff treated with kindness evertime !
CHRISTOPHER HThe owner went out of his way to help me close out my rental. He called the main office to correct a charge on my account that wasn’t.
JOHN LGreat service and friendly staff. Provided all the equipment I needed to use on my move.
FELIX GThanks everybody and everything was nice and smooth !!!
JALISA PGreat service! I was running late due to traffic and they told me "not a problem, we will be here to help you get on the road". Trailer was clean and well maintained. I didn't think twice about putting my valuables in the trailer. Will use this location in the future for all my UHaul needs.
ZACHARY LEvery one that I came in contact with at this location was very helpful and courteous. Nice people.
JEFFREY SHave equipment more available at a closer location inventory is not keeping up with the demand
SHANNON RVery efficient and staff very helpful
MARTIN TVery friendly and helpful staff. I rented two trucks at different times. Aaa+++ on both rentals
KENNETH JNo issue. We’ll recommend
KENNY TGood experience from beginning to end
ROBERT K