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Juan S
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fast, efficient, friendly
James VEasy pick up and return. Vehicles are very clean and everything works as it should. Highly recommend this location.
KELLY Znothing
Christian FPrice
WILLIAM SThis location is great. This is our preferred rental location.
ANH MI can’t remember the guys name, but he was an EXCELLENT help and answered all my questions patiently. He was super nice about my question payment issues, and helped solve it super fast. I would definitely hope he helps me out next time!
Gregory SVery good experience. Very nice people.
Patricia WAbsolutely wonderful service. I was a bit nervous about renting a U-Haul for the first time, but they were super helpful and friendly!
Jenna MDebono's is a standard from over the years that I personally love to U-Haul and just frequent for gas and other items. Super friendly.
Donald MThe staff was very helpful and professional
Penio VFrom the moment we walked in we were greeted with respect. Great customer service from beginning to end. Would recommend this store to family and friends.
Jennifer JI've always had great service at this location. I use them at least two time a year
Larry HThese guys are amazing. I had to change my plans at least 4 times. They were always patient and friendly.
patricia gExcellent experience with Debonos STOP and Go. The staff there was very friendly and did their part efficiently. Wouldn't hesitate to recommend to friends and family.
John CProfessional and efficient
KENNETH MPhone number for drop off location was wrong. Google showed location as closed. A bit confusing but uhaul customer service helped me out.
BILL LThe equipment was old and beat up but it functioned ok.
Steven MTook awhile to check in because of computer delays from corporate.
Jane MThe gang there is so helpful and friendly it's amazing And they get the job done too
WAYNE WExcellent communication and customer service.
JASON PThe truck was in great shape and drive well.
Juan SThese guys are my go to for my trailer rentals. Prepared, quick, knowledgeable and ready to help.
Kelly SQuick in and out. Friendly staff.
gary bI’ve rented U-Haul Equipment from them in the past and I’ve always had a great experience. They are always friendly and courteous. I would not hesitate to rent from any trucks or trailers from them. I always give them two thumbs up. 👍 👍
Paul FGreat job
MARK PDebono's did everything right. I honestly can't think of anything they would need to improve. Excellent experience. I've rented from them before and I'll be happy to rent from them in the future.
Edward PLot was a little rough with uneven ground; but operation was good and staff helpful.
Thomas AI would highly recommend Debonos! I had to extend the truck rental for more days, and they were very understanding and accommodating. It’s a Family owned business, they are very courteous and they make you feel like family when you enter their establishment. I’m a New Yorker, love the added plus, they also sell delicious deli meats and other delectable food items! Very convenient location on Santa Barbara Blvd. in Cape Coral.
VICTORIA MOne of the easiest and friendliest U-Haul locations I’ve ever been to! Highly recommended to go see Don!
JOE MThere’s guys were great to deal with. Fast & easy. Pick up and drop off was a breeze. I would definitely recommend this location.
william mThe guys were all great and the transaction went smoothly.
michael pEverything was run very smooth, a pleasure to do business with.
KENNETH FStopped on Tuesday to reserve a trailer for Wednesday, picked up trailer, completed project, returned trailer. smooth easy transaction THANKS
Christopher HUhaul and this particular location has always been great. Affordable and good service from Debonos. This is the 6th time renting from them and I will continue to use them whenever I need.
Nicholas Sok
TOMASZ HGood move
WILLIAM HEasy pick up with friendly staff. Van worked great and they make it easy to drop off. I would definitely use them again.
MARK RGreat customer service best U-Haul rental place in the area
JONATHAN CTruck leaked in the front of the box and damaged some items inside of an open tote which included 3 skateboards, 2 bike helmets, 2 bike pumps, 2 knee savers for baseball(catcher) and a dog bed car seat. Also damaged were items in a cardboard box including 2 sleeping bags and a tent.
JAMES SJust continue what the folks at Debono's is doing. They really took care of me well, and I cant thank them enough.
KYLE KHelpful and speedy
ALEXANDER MGo over simple instructional items of the vehicle with the customer: How do the lights work, how they turn off, windshield wipers & wiper spray, mention that mirrors and windows are manually adjusted, mention that there's no cruise control, or how to use cruise if it's equipped, anything else related. It sucked figuring all this out while on the road.
RUDY AGood
EDUARDO DProfessional and helpful, no problems with set up. Was my first time using and hauling a trailer
PATRICK KGreat service all the time
JOHN GNice people. Easy in and out when renting.
Luther SCruise control didn’t work. Very frustrating from Florida to Ohio. Otherwise everything great.
MARK DGentleman checked the truck right in for me, and I was on my way. Excellent service !!
CHRISTOPHER AI had to wait 1 hrs 18 minutes for a representative to answer my call
JOSEPH DThe entire experience was excellent. Thank you very much!
LAURI HNothing it was very simple and easy both leaving and returning
KADEN Mtruck was very loud and had a really bad squealy noise from front wheels
SENEN OGreat place and people very friendly prices are good too. They always have the truck or trailer ready when I call in to reserve one even with a days notice. Love that place!
CHRISTOPHER B