Customer Reviews for Debonos Stop and Go

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Debonos Stop and Go

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Clarence N. on

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I attempted to buy an expensive Mattress Cover and they selected a cheaper version for me - saving me money! Very knowlegable and friendly service.

Rebecca C. on

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Customer service was excellent. Professional, Kind, clear instructions,

Martin M. on

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Anthony V. on

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Michael N. on

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Maikel M. on

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Wylie B. on

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DOLORES C. on

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Service was exceptional- above and beyond expectations

DAVE V. on

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Jimmie P. on

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Robert S. on

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This is the friendliest Uhaul location I’ve ever been to. The location is excellent because you can top off the gas when you drop it off there and you can get some of their awesome sub sandwiches when you leave.

Carmen M. on

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The customer service was outstanding. You could not improve on it. I highly recommend this location. A job well done.

Roberto M. on

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The Gentlemen who assisted me named DON was awesome. He was quick, Friendly, and we shared conversations and laughs. He explained everything very well and did not try to play any schemes or up-sell me anything. If I ever need a truck rental again I will absolutely with out a doubt return to this location. The truck was basically brand new and clean, had only 8000 miles. Drove like a champ with no pulling or vibrations etc. The drop box overnight was very convenient. I am very pleased with my rental happy I gave you guys a try over the competition which I have used in the pass. I will continue to use u-haul and this location. Thank you

James P. on

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I was told by staff at the location that if I dropped the trailer off after my time, but before the they showed up the next day for work then they wouldn’t charge me for it being late since we were traveling out of state with it. It was due back by 4:30p we had a blow out on our vehicle and I was able to drop the trailer off back to them at 10:30p the same day...and of course I got charged a late fee..

Mary K. on

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Great experience!! Easy and loved the vehicle that I rented. Price was great and I would definitely use again.

Argentina S. on

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Robert S. on

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Very friendly location within a gas/shoppette type location.

Alan H. on

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It was a quick and easy pick-up and return. The folks there are friendly and great to work with.

Ricky M. on

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Douglas J. on

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Helmuth H. on

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David F. on

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Tony S. on

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MICHAEL N. on

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Easiest and most pleasant rental of any thing I have ever rented. U haul needs to use them as what customer service is.

Troy F. on

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Joyce C. on

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You guys were great! Thank you.

Shane R. on

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ken S. on

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margaret B. on

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Jose R. on

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Very good customer service

wylie B. on

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Andrew A. on

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Friendly, efficient. This is my second time using them. I wouldn't go anywhere else.

John L. on

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John L. on

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Doreen L. on

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robert H. on

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DAVE M. on

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Always a pleasure when renting from Chuck or Don.

Thomas M. on

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Karl S. on

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BILL H. on

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takeisha S. on

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Excellent service

Sherie R. on

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Bernie J. on

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Have used them multiple times in the past. Will continue to use them in the future as needed.

Melanie S. on

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Lauren W. on

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Debonos has always been amazing and professional. I've requested U-Hauls multiple times from this location and they have always impressed me with their exceptional customer service! They have the answers you need and always with a smile. I highly recommend Debonos Stop and Go for all your U-Haul needs and MORE! Thank you.

DIRECT I. on

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Ashley H. on

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Tamra M. on

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I HATE moving, but they made the experience easy and seamless!

john A. on

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John L. on

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RONALD W. on

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The owners were amazing, helpful and really easy to deal with!!

Floyd R. on

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florida F. on

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Waited 1.5 hrs at counter for rental was late for my moving appointment. Truck was not clean and when I returned was handed a broom to sweep out back ,although I returned it cleaner than it was when I picked it up. Cashier tried to charge me for a full extra day when I returned 2 hrs late. I expressed my concerns about time management when I rented it and Management did not charge me extra day.

Ramiro R. on

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CHARLOTTEE A. on

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nothing, it was a easy transaction, friendly, and the vehicles were new and clean,

HENRY V. on

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Shenika C. on

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Ty for helping me n understanding i was on my own trying to get truck returned. N for your sympathy knowing that my mom was in Car accident

James a L. on

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yunior R. on

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darlene M. on

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Richard F. on

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Great customer service!!!

FRANK A. on

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Mathew was very helpful and efficient, would recommend Debonos to anyone looking for truck/equipment rental, I'm sure to be a return customer, thank you.

Mike C. on

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No problems or issues, all went smoothly.

luis P. on

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Excelente Servicio te dan todas alternativas para solucionar tu problema de transporte

Ralph T. on

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Make the “U-Haul” website more friendly . I gave poor availability information and took about 5 times to finally get a reservation. I almost went 40 miles out of my way to pick up the trailer because it said none were available near me. On the 5th try it said they might me. In reality there were 3 sitting there at the time of my reservation that were not reserved. Equipment great- website poor. Hooray for DeBonos!!!

cristina M. on

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Place was dirty and you had to wait a long time to get a trucj

luis R. on

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Always a great experience at Debonos. Could not find a more helpful & knowledgeable staff.

francis F. on

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barbara H. on

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john A. on

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Kay D. on

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Joey L. on

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Great location and great people to work with

ben G. on

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continue giving great service

GLORIA D. on

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Robert K. on

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Great all in one place to stop. Plus good sandwiches.

Jerry P. on

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john V. on

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First time ever rented ,was a blast and very excited to drive one

Lisa S. on

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Great customer service !!

Paul L. on

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William V. on

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Courteous and very professional

KENNETH G. on

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Craig P. on

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Excellent experience.

Ricky H. on

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Both people working the counter and the truck checkout were great. It's nice to know customer service is still alive and well. Thank you very much!

chris M. on

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I really would not know. My experience was better because they helped me get a truck due to my hitch light connection was ruined and could not use a Utility trailer. It was a much better transport for my aluminum panels, they're so easily bent. I think you have a terrific team of representatives and I would gladly hire them to work for me !

luis V. on

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Outstanding Staff in that location, very helpful

Mark M. on

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michael B. on

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mindy V. on

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Pricing not clearly explained, as this was my first yime renting a truck. Don Debonos was very rude, aggressive and condescending when i expressed my surprise regarding the cost after returning the truck i rented. He raised his voice, accused me of pulling the receipt out of his hand. It was an awful experience. I am a female and felt he treated me in a way that wad totally unacceptable and aggressive. I actually cried on the way home, from being treated so poorly.

Sean H. on

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plasticom P. on

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Mirror passenger side was smashed. Used the truck for putting a boat in water. Could have used a better working mirror. Dealer was excellent. Have used them several times and have found them very helpful

jim M. on

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josef L. on

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jim D. on

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Fast, easy, friendly staff and owners.

james Z. on

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Counter workers were very courteous and thorough.

Karen W. on

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Truck was in need of new wipers.

Beth R. on

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Jans D. on

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Kerri G. on

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Michael Z. on

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The young man that assisted me was very helpful and friendly very nice operation here will use them again if and when need should arise

James G. on

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I always use DiBono's, they're great