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JORGE D
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trucks are in good shape and the service is great!
JOHN SMy experience with this U-Haul was excellent
JEFFREY JThe store counter right when you walk in is filled with inappropriate and lewd products, including a rather in-your-face display of male enhancement products, some of which featured soft-core pornographic images very prominently displayed. I wouldn’t want my child anywhere near the store. Beyond this though, the staff were very kind, friendly, helpful, and inviting. Only the adult material prominently displayed at the store counter warranted complaint.
Drew MAlways a great experience and our go to location.
STACY MNew them for a long time. Good people
JOSE AThis location is great! Simple fast and easy! They dont try to charge for unnecessary things not needed especially moving things only 1 way 8.7 miles like the other uhaul company did! Thanks to these guys at this particular location! You made my day a hell of a lot easier...Thank you!
KRISTY KDebonos is the best
Timothy RGreat service
JOSE FExcellent experience at Debonos Stop and Go. Highly recommend.
JOHN SWe have been using them a few times a year and always professional and so easy to work with!
KIMBERLY LBig selection of trucks and all in great condition. Other locations around non-U-Haul have older trucks and some lack customer service cancelling your rental last minute. This is how I found this location. Rented a truck, then needed a cargo van following week to complete move. Hassle free communication is priceless as I have limited time. Kept their info for future use. Recommend!!
MARIELY AThe guy at this location was very helpful. And the store was very clean and had a lot of homemade foods and a deli. Would definitely use them again.
Dennis SGreat service here, customer service was excellent.
ROBERT KThe staff very friendly and professional. Very knowledgeable and helpful. I think you have the top of the line with staff and I couldn’t ask for more .
PETER BThank you
JOYCE Weasy transaction
JERRY RFill up the gas tank! They gave us a truck with only 1/4 tank of gas and said it wouldn't be an issue to return it with the same amount. Now I am being charged for gas when I returned it with a 1/4 tank. Also it shouldn't be on the customer to do the chore of getting gas on moving day that's inconsiderate.
David LExcellent experience
JEFFREY JGreat customer service. Clean truck and easy access to truck picking up and dropping off.
JOSEPH SNothing
VANN HThe process was very streamlined and easy, it was a great relief to get the truck and be able to take my items to my new location, thank you so much!
tani sHold your movers to a higher standard instead of claiming ‘terms and conditions’ when they damage the clients property.
MARK BThose is the 5th time I used uhaul in 10 years Always at debono's. They have great service!! Always!!! Always clean, friendly service. Great place!!
VANESSA MNothing comes to mind
Adam WStaff was awesome! Don’t think they could be any better or more helpful. They made the process painless and enjoyable
CLAYTON MThe staff were great. They all really took good care of me. Plus I forgot my phone on the back bumper and drove off after returning the rental. Checked my phones location 15 min later when I realized and they had already gotten it and kept it safe in the office for me. 5/5 stars.
KENNETH WRight rear tire had only 5 lbs. of air, trailer was dirty. They offered to sweep out, but I declined because I was in a hurry.
TODD HGreat customer care and very helpful
Scott BThis is a very well-run business where they are attentive help you with the equipment and explain all the information that you ask about.
JOSEPH FFast & friendly service !
ANTHONY MA real person helped me with the return!!!
Michael MVery recommend team very attention on the time . I will use UHaul and this team again !
EMERSON BHello, this is my third time renting from this location. Every time great customer service, expeditious and courteous. Paulo Barros
PAULO KAll good
Daniel GExcellent equipment and service... the people there are awesome! I've used them in the past and will continue to do so...
ROBERT KOverall, great experience. They were friendly, professional, communicated the rental process from start to finish. I would definitely recommend renting from this location.
GERMAN CThe folks there were great. I originally screwed up my reservations (had them for a Monday but thought it was a Tuesday). They were so accommodating and helpful in ensuring i had a truck for Tuesday. Would use them again if needed.
DAVID PCheck gas gage accurately. I drove 38 miles and it took $16.00 regular unleaded to fill it up. That's 5 gallons plus of gas.
STRATTUS VGreat customer service and so convenient. Would use again. We have already used them twice.
KAREN MShow or tell the customers where the fuel door is located.
GARY GExcellent service
JOHN STruck was excellent and easy driving trip was safe and enjoyable
DENNIS ETreat the next customer like you treated me. The motocycle trailer wins no prize for beauty, but it's the best trailer I've used for my Harley. Heavy enough to not bounce around, light enough the truck still averaged 21 mpg. Will rent again soon.
BRUCE HN/a
ROWEL PI've rented from Debonos on a number of occasions and have never had a bad experience. Good people!
Todd BGreat experience
KEITH AStaff at this location are absolutely amazing best customer service ever 10 stars all day ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
CHRISTINA MGreat service
JAMES BThis place is amazing! They go the extra mile to take care of you! I have moved 3 times in the last year and always rent from this location!!
JACKLYNN WMaybe remind the customer that a lock is needed to secure the cargo door.
DONNA SExcellent from start to finish
PETER SNo improvement service was excellent 👌
JOSEPH Deverything went great better than exopected
Wayne R