Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)

7,602 reviews

2200 Santa Barbara Blvd   Cape Coral, FL 33991

(239) 573-6935

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7:30 am - 7 pm
  • Sun: 8:30 am - 5 pm

Services at this Location:

Contact Us

(239) 573-6935

2200 Santa Barbara Blvd
Cape Coral, FL 33991

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7:30 am - 7 pm
  • Sun: 8:30 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service here, customer service was excellent.

ROBERT K 
Rating:
5.0

The staff very friendly and professional. Very knowledgeable and helpful. I think you have the top of the line with staff and I couldn’t ask for more .

PETER B 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER G 
Rating:
5.0

Thank you

JOYCE W 
Rating:
5.0

Customer did not leave a comment.

FRED A 
Rating:
5.0

Customer did not leave a comment.

JEFFREY K 
Rating:
5.0

easy transaction

JERRY R 
Rating:
2.0

Fill up the gas tank! They gave us a truck with only 1/4 tank of gas and said it wouldn't be an issue to return it with the same amount. Now I am being charged for gas when I returned it with a 1/4 tank. Also it shouldn't be on the customer to do the chore of getting gas on moving day that's inconsiderate.

David L 
Rating:
5.0

Excellent experience

JEFFREY J 
Rating:
5.0

Great customer service. Clean truck and easy access to truck picking up and dropping off.

JOSEPH S 
Rating:
5.0

Nothing

VANN H 
Rating:
5.0

Customer did not leave a comment.

ROBERT R 
Rating:
5.0

Customer did not leave a comment.

RICHARD R 
Rating:
5.0

Customer did not leave a comment.

VICENTE P 
Rating:
5.0

The process was very streamlined and easy, it was a great relief to get the truck and be able to take my items to my new location, thank you so much!

tani s 
Rating:
3.0

Hold your movers to a higher standard instead of claiming ‘terms and conditions’ when they damage the clients property.

MARK B 
Rating:
5.0

Those is the 5th time I used uhaul in 10 years Always at debono's. They have great service!! Always!!! Always clean, friendly service. Great place!!

VANESSA M 
Rating:
5.0

Customer did not leave a comment.

ALAN H 
Rating:
4.0

Customer did not leave a comment.

SALLY P 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L 
Rating:
5.0

Customer did not leave a comment.

DOYLE D 
Rating:
5.0

Nothing comes to mind

Adam W 
Rating:
5.0

Staff was awesome! Don’t think they could be any better or more helpful. They made the process painless and enjoyable

CLAYTON M 
Rating:
4.0

Customer did not leave a comment.

MARTIN R 
Rating:
4.0

Customer did not leave a comment.

Richard S 
Rating:
4.0

Customer did not leave a comment.

Mark M 
Rating:
5.0

Customer did not leave a comment.

JULIO C 
Rating:
5.0

The staff were great. They all really took good care of me. Plus I forgot my phone on the back bumper and drove off after returning the rental. Checked my phones location 15 min later when I realized and they had already gotten it and kept it safe in the office for me. 5/5 stars.

KENNETH W 
Rating:
4.0

Right rear tire had only 5 lbs. of air, trailer was dirty. They offered to sweep out, but I declined because I was in a hurry.

TODD H 
Rating:
5.0

Great customer care and very helpful

Scott B 
Rating:
5.0

This is a very well-run business where they are attentive help you with the equipment and explain all the information that you ask about.

JOSEPH F 
Rating:
5.0

Customer did not leave a comment.

Beatrice D 
Rating:
5.0

Fast & friendly service !

ANTHONY M 
Rating:
5.0

Customer did not leave a comment.

Kim B 
Rating:
5.0

A real person helped me with the return!!!

Michael M 
Rating:
5.0

Very recommend team very attention on the time . I will use UHaul and this team again !

EMERSON B 
Rating:
5.0

Hello, this is my third time renting from this location. Every time great customer service, expeditious and courteous. Paulo Barros

PAULO K 
Rating:
5.0

All good

Daniel G 
Rating:
5.0

Customer did not leave a comment.

PETER B 
Rating:
5.0

Excellent equipment and service... the people there are awesome! I've used them in the past and will continue to do so...

ROBERT K 
Rating:
5.0

Customer did not leave a comment.

DONALD P 
Rating:
5.0

Overall, great experience. They were friendly, professional, communicated the rental process from start to finish. I would definitely recommend renting from this location.

GERMAN C 
Rating:
5.0

Customer did not leave a comment.

MARIA R 
Rating:
5.0

The folks there were great. I originally screwed up my reservations (had them for a Monday but thought it was a Tuesday). They were so accommodating and helpful in ensuring i had a truck for Tuesday. Would use them again if needed.

DAVID P 
Rating:
5.0

Check gas gage accurately. I drove 38 miles and it took $16.00 regular unleaded to fill it up. That's 5 gallons plus of gas.

STRATTUS V 
Rating:
5.0

Customer did not leave a comment.

Jennifer P 
Rating:
5.0

Great customer service and so convenient. Would use again. We have already used them twice.

KAREN M 
Rating:
5.0

Show or tell the customers where the fuel door is located.

GARY G 
Rating:
5.0

Customer did not leave a comment.

LINDA S 
Rating:
4.0

Customer did not leave a comment.

ALEJANDRO L 
Rating:
5.0

Customer did not leave a comment.

CHRISTI S 
Rating:
5.0

Excellent service

JOHN S 
Rating:
5.0

Customer did not leave a comment.

CHARLES D 
Rating:
5.0

Truck was excellent and easy driving trip was safe and enjoyable

DENNIS E 
Rating:
5.0

Treat the next customer like you treated me. The motocycle trailer wins no prize for beauty, but it's the best trailer I've used for my Harley. Heavy enough to not bounce around, light enough the truck still averaged 21 mpg. Will rent again soon.

BRUCE H 
Rating:
5.0

N/a

ROWEL P 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

I've rented from Debonos on a number of occasions and have never had a bad experience. Good people!

Todd B 
Rating:
5.0

Customer did not leave a comment.

LIA A 
Rating:
5.0

Customer did not leave a comment.

JOSEPH F 
Rating:
5.0

Customer did not leave a comment.

FABRICIO V 
Rating:
5.0

Great experience

KEITH A 
Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

Staff at this location are absolutely amazing best customer service ever 10 stars all day ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

CHRISTINA M 
Rating:
5.0

Great service

JAMES B 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO S 
Rating:
4.0

Customer did not leave a comment.

Alyce T 
Rating:
5.0

Customer did not leave a comment.

LISA W 
Rating:
4.0

Customer did not leave a comment.

DYLAN S 
Rating:
5.0

Customer did not leave a comment.

Jeanine D 
Rating:
5.0

Customer did not leave a comment.

Juan S 
Rating:
5.0

Customer did not leave a comment.

RICK M 
Rating:
5.0

This place is amazing! They go the extra mile to take care of you! I have moved 3 times in the last year and always rent from this location!!

JACKLYNN W 
Rating:
4.0

Maybe remind the customer that a lock is needed to secure the cargo door.

DONNA S 
Rating:
5.0

Excellent from start to finish

PETER S 
Rating:
5.0

Customer did not leave a comment.

JOEL L 
Rating:
5.0

Customer did not leave a comment.

Wilber L 
Rating:
5.0

No improvement service was excellent 👌

JOSEPH D 
Rating:
4.0

Customer did not leave a comment.

JARETT S 
Rating:
5.0

everything went great better than exopected

Wayne R 
Rating:
5.0

Customer did not leave a comment.

JAMIE R 
Rating:
5.0

Not knowing if I would get my Certificant of Occupancy on same day of inspection, I had to gamble that a truck would be available when I needed it, and it paid off. The group at this location was able to take care of me on the spot. No reservation. Within 20 minutes of walking in there, they had the size truck I needed, and I was on my way. Great team work, as I worked with one agent on the paperwork, another was getting the truck staged for me. It's a great team, great location, with a lot of variety on site, with good clean units. Highly recommend them.

STEVEN J 
Rating:
5.0

Debonos is always great!

Timothy R 
Rating:
5.0

Service here ia always excellent !!

CHARLES D 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P 
Rating:
4.0

Customer did not leave a comment.

MICHAEL N 
Rating:
5.0

change tires on trailer

MARY H 
Rating:
5.0

Customer did not leave a comment.

Debra D 
Rating:
5.0

Customer did not leave a comment.

JILL M 
Rating:
3.0

Customer did not leave a comment.

Thomas C 
Rating:
5.0

Customer did not leave a comment.

CAITLIN P 
Rating:
5.0

Customer did not leave a comment.

edurdo r 
Rating:
5.0

Customer did not leave a comment.

Jan P 
Rating:
4.0

location has a lot of uhals to choose from. lot in back for parking. staff was friendly. got me checked out quickly.

Jimmerson W 
Rating:
4.0

Just dropped truck off.

KAYLEE D 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

A truly fast service and the equipment in very good condition.

ALVENIS A 
Rating:
5.0

I love this location; however, on this trip the passenger side tire harness and buckle became loose half way through the trip. Also, the one safety chain was kinked so bad I could not remove it from the tie down. We had to undo the bolt and nut from the dolly frame to get the chain free for use.

DANIEL J 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M 
No reviews have been submitted for this location.
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