Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)

7,548 reviews

2200 Santa Barbara Blvd   Cape Coral, FL 33991

(239) 573-6935

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7:30 am - 7 pm
  • Sun: 8:30 am - 5 pm

Services at this Location:

Contact Us

(239) 573-6935

2200 Santa Barbara Blvd
Cape Coral, FL 33991

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7:30 am - 7 pm
  • Sun: 8:30 am - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Treat the next customer like you treated me. The motocycle trailer wins no prize for beauty, but it's the best trailer I've used for my Harley. Heavy enough to not bounce around, light enough the truck still averaged 21 mpg. Will rent again soon.

BRUCE H 
Rating:
5.0

N/a

ROWEL P 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

I've rented from Debonos on a number of occasions and have never had a bad experience. Good people!

Todd B 
Rating:
5.0

Customer did not leave a comment.

LIA A 
Rating:
5.0

Customer did not leave a comment.

JOSEPH F 
Rating:
5.0

Customer did not leave a comment.

FABRICIO V 
Rating:
5.0

Great experience

KEITH A 
Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

Staff at this location are absolutely amazing best customer service ever 10 stars all day ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

CHRISTINA M 
Rating:
5.0

Great service

JAMES B 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO S 
Rating:
4.0

Customer did not leave a comment.

Alyce T 
Rating:
5.0

Customer did not leave a comment.

LISA W 
Rating:
4.0

Customer did not leave a comment.

DYLAN S 
Rating:
5.0

Customer did not leave a comment.

Jeanine D 
Rating:
5.0

Customer did not leave a comment.

Juan S 
Rating:
5.0

Customer did not leave a comment.

RICK M 
Rating:
5.0

This place is amazing! They go the extra mile to take care of you! I have moved 3 times in the last year and always rent from this location!!

JACKLYNN W 
Rating:
4.0

Maybe remind the customer that a lock is needed to secure the cargo door.

DONNA S 
Rating:
5.0

Excellent from start to finish

PETER S 
Rating:
5.0

Customer did not leave a comment.

JOEL L 
Rating:
5.0

Customer did not leave a comment.

Wilber L 
Rating:
5.0

No improvement service was excellent 👌

JOSEPH D 
Rating:
4.0

Customer did not leave a comment.

JARETT S 
Rating:
5.0

everything went great better than exopected

Wayne R 
Rating:
5.0

Customer did not leave a comment.

JAMIE R 
Rating:
5.0

Not knowing if I would get my Certificant of Occupancy on same day of inspection, I had to gamble that a truck would be available when I needed it, and it paid off. The group at this location was able to take care of me on the spot. No reservation. Within 20 minutes of walking in there, they had the size truck I needed, and I was on my way. Great team work, as I worked with one agent on the paperwork, another was getting the truck staged for me. It's a great team, great location, with a lot of variety on site, with good clean units. Highly recommend them.

STEVEN J 
Rating:
5.0

Debonos is always great!

Timothy R 
Rating:
5.0

Service here ia always excellent !!

CHARLES D 
Rating:
5.0

Customer did not leave a comment.

MICHELLE H 
Rating:
5.0

Customer did not leave a comment.

ANTHONY P 
Rating:
4.0

Customer did not leave a comment.

MICHAEL N 
Rating:
5.0

change tires on trailer

MARY H 
Rating:
5.0

Customer did not leave a comment.

Debra D 
Rating:
5.0

Customer did not leave a comment.

JILL M 
Rating:
3.0

Customer did not leave a comment.

Thomas C 
Rating:
5.0

Customer did not leave a comment.

CAITLIN P 
Rating:
5.0

Customer did not leave a comment.

edurdo r 
Rating:
5.0

Customer did not leave a comment.

Jan P 
Rating:
4.0

location has a lot of uhals to choose from. lot in back for parking. staff was friendly. got me checked out quickly.

Jimmerson W 
Rating:
4.0

Just dropped truck off.

KAYLEE D 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

A truly fast service and the equipment in very good condition.

ALVENIS A 
Rating:
5.0

I love this location; however, on this trip the passenger side tire harness and buckle became loose half way through the trip. Also, the one safety chain was kinked so bad I could not remove it from the tie down. We had to undo the bolt and nut from the dolly frame to get the chain free for use.

DANIEL J 
Rating:
5.0

Customer did not leave a comment.

ANTHONY M 
Rating:
5.0

Friendly person checked out the equipment fast and was on my way out. Advise staff the cruise control was not working on the truck.

Pawel P 
Rating:
5.0

I’m 60 years old and have rented both U-Haul and Penske and this was the best experience I’ve ever had. Extremely helpful in every way at this location. If I ever need U-Haul services again, I will only rent from these guys.

LADDIE W 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER T 
Rating:
5.0

Customer did not leave a comment.

RICHARD Y 
Rating:
3.0

Customer did not leave a comment.

CHARLES K 
Rating:
5.0

Customer did not leave a comment.

Thomas K 
Rating:
5.0

Great staff at this location have dealt with them a couple of times always helpful

SCOTT H 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Great service and great people! My second time using this location and they are consistently excellent. Would recommend and use again.

DANIEL G 
Rating:
5.0

The people at Debonos are always friendly and helpful.

LINDA V 
Rating:
5.0

Outstanding location, great management and employees who were very helpful and polite.

CHRISTOPHER B 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

The folk's at the site where I picked up were absolutely great.

THOMAS D 
Rating:
5.0

Easy rental process from start to end.

JANE A 
Rating:
4.0

Customer did not leave a comment.

RYANN M 
Rating:
5.0

Customer did not leave a comment.

LaRon P 
Rating:
5.0

Customer did not leave a comment.

JAMES C 
Rating:
5.0

Fast service clean equipment I highly recommend this location

Josef L 
Rating:
5.0

Customer did not leave a comment.

JEAN-ROBENS M 
Rating:
3.0

The trick was extremely dirty and over priced. I tried to pay cash and he wanted an extra $100 this whole trip was weird. Cape Coral location is not recommended

BRAD S 
Rating:
5.0

Good experience, friendly people

SKYLER R 
Rating:
5.0

Customer did not leave a comment.

ANDREW K 
Rating:
5.0

Simple pickup and return. Gas station right there, so easy to fill up and return. They guy came right out to the pump and checked the truck and did the return right there. No need to do anything else after filling up.

Thomas E 
Rating:
5.0

Dedono... owner is great. ...go out his way to see every thing is on point..

STEPHEN L 
Rating:
5.0

A very organized and well run shop.

John D 
Rating:
5.0

Friendly, knowledgeable staff. Equipment was well maintained.

KEVIN K 
Rating:
5.0

NAILED IT!!

JON T 
Rating:
5.0

Customer did not leave a comment.

AMANDA E 
Rating:
5.0

Very good service, the car is in very good condition, like new. Delivery is very easy, they don't charge anything extra, I recommend it 100%.

Jose H 
Rating:
5.0

The customer services at this location was amazing. They were fast, efficient, and courteous. Would definitely recommend this location to a friend.

CHRISTINA F 
Rating:
5.0

Best customer service experience. Truck was clean and available when needed. Will rent again soon

Heather S 
Rating:
3.0

Customer did not leave a comment.

JEREMY S 
Rating:
2.0

The truck I used was leaking all over and got my furniture soaking wet

STEPHANIE S 
Rating:
5.0

Customer did not leave a comment.

LINA P 
Rating:
5.0

Thought the whole process of renting the pickup truck was very easy! Nice new truck with awesome AC..would highly recommend.

Craig M 
Rating:
5.0

Nothing That is probably one of your best rental places

TIMMY H 
Rating:
5.0

This rental establishment is a gem and the people are happy and caring of your individual rental requirements. Their meats are superior also. We forgot that we needed to turn in our truck in and needed it for another month. They put us in a van so we could continue to supervise the building of our new home. When we sold our home on North Captiva we rented a 26 foot U Haul and had to barge it over to the island. They made sure we were adequately covered with insurance just in case. Cheers!!!

MICHAEL F 
Rating:
5.0

I have used this location before and very nice experience.

Leslie C 
Rating:
5.0

Didn't realize it was at a gas station. Not a problem at all, but just unaware. Was met in the parking lot by a worker who was very friendly and took care of everything. Simple and easy process.

Thomas E 
Rating:
4.0

Customer did not leave a comment.

Harold F 
Rating:
5.0

If I have to rent a U-Haul truck again this definitely will be the location I rent from. Super service! Very kind , very informative, and very fast. If I may add …. They also have a deli at this location with awesome steaks and huge sub sandwiches. Everyone there is super friendly and they make you feel like you’ve known them forever. THANKS TO ALL!!!!

Lisa D 
Rating:
4.0

Quick and efficient. Helping with hooking up and unhooking trailer in minutes. Highly recommend far more than home depot.

LEONARD T 
Rating:
5.0

Customer did not leave a comment.

ANTHONY G 
Rating:
5.0

Customer did not leave a comment.

STACIE C 
Rating:
1.0

Was supposed to pick truck up in Ft Myers but had to drive 45 minutes to pick up the truck

OSCAR S 
Rating:
5.0

Nothing to improve. Everything was seamless. The staff were knowledgable and friendly.

JOHN F 
Rating:
5.0

Customer did not leave a comment.

ANNA A 
Rating:
4.0

Customer did not leave a comment.

Michelle M 
Rating:
5.0

Customer did not leave a comment.

ROGER W 
Rating:
5.0

100% recomendable

Javier L 
Rating:
5.0

Excelente equipo muy buena atención

JAVIER L 
Rating:
5.0

Customer did not leave a comment.

GUSTAVO P 
Rating:
5.0

Customer did not leave a comment.

SEAN K 
Rating:
5.0

The fine people at this location have gone above and beyond to help us with our rental needs. They quickly responded to changes we needed to make and secured a trailer for us on very short notice. They were polite, well organized and I wouldn’t hesitate to rent from them again

LINDA R 
No reviews have been submitted for this location.
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