Great service here, customer service was excellent.
ROBERT K
Customer Reviews for Debonos Stop and Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff very friendly and professional. Very knowledgeable and helpful. I think you have the top of the line with staff and I couldn’t ask for more .
PETER BThank you
JOYCE Weasy transaction
JERRY RFill up the gas tank! They gave us a truck with only 1/4 tank of gas and said it wouldn't be an issue to return it with the same amount. Now I am being charged for gas when I returned it with a 1/4 tank. Also it shouldn't be on the customer to do the chore of getting gas on moving day that's inconsiderate.
David LExcellent experience
JEFFREY JGreat customer service. Clean truck and easy access to truck picking up and dropping off.
JOSEPH SNothing
VANN HThe process was very streamlined and easy, it was a great relief to get the truck and be able to take my items to my new location, thank you so much!
tani sHold your movers to a higher standard instead of claiming ‘terms and conditions’ when they damage the clients property.
MARK BThose is the 5th time I used uhaul in 10 years Always at debono's. They have great service!! Always!!! Always clean, friendly service. Great place!!
VANESSA MNothing comes to mind
Adam WStaff was awesome! Don’t think they could be any better or more helpful. They made the process painless and enjoyable
CLAYTON MThe staff were great. They all really took good care of me. Plus I forgot my phone on the back bumper and drove off after returning the rental. Checked my phones location 15 min later when I realized and they had already gotten it and kept it safe in the office for me. 5/5 stars.
KENNETH WRight rear tire had only 5 lbs. of air, trailer was dirty. They offered to sweep out, but I declined because I was in a hurry.
TODD HGreat customer care and very helpful
Scott BThis is a very well-run business where they are attentive help you with the equipment and explain all the information that you ask about.
JOSEPH FFast & friendly service !
ANTHONY MA real person helped me with the return!!!
Michael MVery recommend team very attention on the time . I will use UHaul and this team again !
EMERSON BHello, this is my third time renting from this location. Every time great customer service, expeditious and courteous. Paulo Barros
PAULO KAll good
Daniel GExcellent equipment and service... the people there are awesome! I've used them in the past and will continue to do so...
ROBERT KOverall, great experience. They were friendly, professional, communicated the rental process from start to finish. I would definitely recommend renting from this location.
GERMAN CThe folks there were great. I originally screwed up my reservations (had them for a Monday but thought it was a Tuesday). They were so accommodating and helpful in ensuring i had a truck for Tuesday. Would use them again if needed.
DAVID PCheck gas gage accurately. I drove 38 miles and it took $16.00 regular unleaded to fill it up. That's 5 gallons plus of gas.
STRATTUS VGreat customer service and so convenient. Would use again. We have already used them twice.
KAREN MShow or tell the customers where the fuel door is located.
GARY GExcellent service
JOHN STruck was excellent and easy driving trip was safe and enjoyable
DENNIS ETreat the next customer like you treated me. The motocycle trailer wins no prize for beauty, but it's the best trailer I've used for my Harley. Heavy enough to not bounce around, light enough the truck still averaged 21 mpg. Will rent again soon.
BRUCE HN/a
ROWEL PI've rented from Debonos on a number of occasions and have never had a bad experience. Good people!
Todd BGreat experience
KEITH AStaff at this location are absolutely amazing best customer service ever 10 stars all day ⭐️ ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
CHRISTINA MGreat service
JAMES BThis place is amazing! They go the extra mile to take care of you! I have moved 3 times in the last year and always rent from this location!!
JACKLYNN WMaybe remind the customer that a lock is needed to secure the cargo door.
DONNA SExcellent from start to finish
PETER SNo improvement service was excellent 👌
JOSEPH Deverything went great better than exopected
Wayne RNot knowing if I would get my Certificant of Occupancy on same day of inspection, I had to gamble that a truck would be available when I needed it, and it paid off. The group at this location was able to take care of me on the spot. No reservation. Within 20 minutes of walking in there, they had the size truck I needed, and I was on my way. Great team work, as I worked with one agent on the paperwork, another was getting the truck staged for me. It's a great team, great location, with a lot of variety on site, with good clean units. Highly recommend them.
STEVEN JDebonos is always great!
Timothy RService here ia always excellent !!
CHARLES Dchange tires on trailer
MARY Hlocation has a lot of uhals to choose from. lot in back for parking. staff was friendly. got me checked out quickly.
Jimmerson WJust dropped truck off.
KAYLEE DA truly fast service and the equipment in very good condition.
ALVENIS AI love this location; however, on this trip the passenger side tire harness and buckle became loose half way through the trip. Also, the one safety chain was kinked so bad I could not remove it from the tie down. We had to undo the bolt and nut from the dolly frame to get the chain free for use.
DANIEL J