Customer did not leave a comment.tzvi K.
Customer Reviews for Deleague Auto LLC
(U-Haul Neighborhood Dealer)
Bensonhurst, NY 11204
Services at this Location:
- Mon–Fri9 am–6 pm
- Saturday9 am–3 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Michael was really great and helpful ! Thanksyanis B.
Everything was good the service was great but, the truck made a very strange noise when ever I stop on a red light, I would have to put the truck on neutral when ever I stoped, to stop the loud noise. It also had very strong oder a bad oder so I had to keep the windows down other than that it was goodRosa F.
Customer did not leave a comment.aron R.
Overall, a poor and disappointing experience. I had originally booked a reservation at a different location, but U-haul assigned me to pick up here due to limited availability. I did not want to pick up from this location since they didn't open until 9am, so there would be no customer service rep, and I would have to use the app. Upon pickup, the U-haul app did not work (no fault of location). Once the app started to work, and I was verified, I had to unlock an old, difficult-to-use lock that took a couple of minutes to figure out. Worst of all, this location forgot to include furniture pads in my u-haul truck. As I picked up before 9am, there was no one I could speak to to get furniture pads, so I was forced to drive off without furniture pads, which made my move much more difficult. Overall, a really negative experience. Some of this was U-Haul's fault (rescheduling pickup for different location, app not working) and some of this was the location's fault (difficult-to-use lock, no furniture pads).Kevin W.
the vehicle was very filthy with mud all over the drivers side the muffler was really bad and the sound was loud not happy and fell i should get a credit the guy kevin at the shop was aware of this and we took picturessuruj N.
No parking anywhere to leave the U-Haul. Extremely unclear where to park, was told to double park on extremely busy street.Mark M.
Do yourself a favor and go to a different location nearby. I used both and you can not compare.....Aron B.
Was told I would be getting the Ford transit and he lied to me... Gave me the GM even though they were both available.Aron B.
Location very poor no parking lot or on the street. Arrogant staff.ISAAC W.
The charged me for 2 days.baruch Y.
Customer did not leave a comment.YITZCHAKZEV T.
when i came to the location they told me that they do not have a van for meMORDCHEYAAKOV G.
The pickup process was difficult because we could not find the van and the staff member who was supposed to give us the keys arrived almost half an hour after we had arranged to pick up the truck.Samuel S.
Need somone to look at my order because i got charged twiceAlan S.
Customer did not leave a comment.Michael O.
The Customer service was very accommodating and nice to customers.PAPAMALICK D.
Customer did not leave a comment.Yunjing Z.
Customer did not leave a comment.GUSTAVOALBERTO Q.
Nothing it was amazing. No waiting. Very friendly and smart young lady took care of me. I would recommend this place to anyone who needs a rental.JEFFREYP L.
Van was super dirty need to Clean the vansSANTOSD P.
Customer did not leave a comment.abraham G.
They didn't have the van I originally reserved and was supposed to get. I also received it with 2.8/4 gas filled up and was now charged for returning it this way.Joseph A.
Customer did not leave a comment.Bhavish V.
Overall good. Clean van, staff gave help with parking in congested area. However, said to return next day before 11 and when we did that we were charged for two days.Justine N.
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