Customer Reviews for Dempseys Pawn & Gun
(U-Haul Neighborhood Dealer)

78 reviews

12061 Hwy 231 431 N   Meridianville, AL 35759

(256) 837-7405

Office Hours

  • Mon-Tue: 9 am–5:30 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2024: Closed
  • 5/29/2024: Closed

Services at this Location:

Contact Us

(256) 837-7405

12061 Hwy 231 431 N
Meridianville, AL 35759

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5:30 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5:30 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2024: Closed
  • 5/29/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

They put the wrong return address and i got charged for 2 extra days even though i returned it the evening i rented it.

Alicia C 
Rating:
3.0

Better online check in , very dissatisfied with it . Probably try another rental company next time

David S 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
5.0

Customer did not leave a comment.

Scott G 
Rating:
2.0

Place is a dump

Peter M 
Rating:
5.0

No comment.

Niki H 
Rating:
5.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Best rental experience I've had over the years

Jim J 
Rating:
5.0

Customer did not leave a comment.

Richard L 
Rating:
5.0

Customer did not leave a comment.

Niki H 
Rating:
3.0

Customer did not leave a comment.

Julie M 
Rating:
5.0

Helped park and get my car unloaded. Super quick and easy

Chelsea Z 
Rating:
1.0

See above

Scott D 
Rating:
5.0

Customer did not leave a comment.

Ryan A 
Rating:
5.0

I was greeted with a big hello and he was very helpful on getting me the trailer that fit my needs I would definitely recommend going to Dempseys pawn and gun for my next uhaul needs

Donald C 
Rating:
5.0

No fuss no muss. I needed a truck at the last minute… literally. And they came through 👍.

Jeanie C 
Rating:
5.0

Owner was very nice and friendly. He answered all my questions and was great to work with.

cynthia e 
Rating:
5.0

Customer did not leave a comment.

Patricia L 
Rating:
2.0

It is very small and the Staff Member said he would check the milage and complete the paperwork. He did not. I received a notice I did not return the truck on Tuesday. I returned it on Saturday. He was the only one there and I parked it the best place I could on the side of the building. Hopefully the truck is checked in now.

Thomas T 
Rating:
5.0

Customer did not leave a comment.

Rachel M 
Rating:
4.0

Customer did not leave a comment.

Joseph B 
Rating:
5.0

Customer did not leave a comment.

Windell L 
Rating:
5.0

It was an excellent experience

David H 
Rating:
5.0

Customer did not leave a comment.

seab w 
Rating:
4.0

Customer did not leave a comment.

Frank R 
Rating:
5.0

Customer did not leave a comment.

Mathew R 
Rating:
1.0

There were too many trailers and trucks at this location. Probably the smallest location I have ever dropped off at. There was a truck parked right as you pulled in blocking the way. Another trailer was in the way, but probably placed there because the truck that was blocking the way. I have driven trailers for many years but it took me over 30 min to maneuver around to drop off the trailer. This location rarely manned and not very well maintained.

JOHN A 
Rating:
4.0

Quick & easy drop off.

Michael H 
Rating:
5.0

Painless drop off and friendly service! Great location!!!

THOMAS E 
Rating:
5.0

Customer did not leave a comment.

joseph b 
Rating:
5.0

Gentleman was very kind and. Very knowledgeable

MARYLIN M 
Rating:
5.0

Customer service was excellent and the trailer was clean and ready for the road.

LARRY S 
Rating:
5.0

Customer did not leave a comment.

BOBBY L 
Rating:
3.0

Try to make sure that the supplies that a person orders with their truck are in the truck, and not be told that everything is there and ready to go.

Anika L 
Rating:
5.0

Excellent location!!!

THOMAS E 
Rating:
3.0

Customer did not leave a comment.

Larry B 
Rating:
4.0

Customer did not leave a comment.

Michael P 
Rating:
4.0

We dropped of our transport after hours so we did not talk to anyone there..

mert j 
Rating:
5.0

No improvement needed at this time. Would rent from this location again.

kevin h 
Rating:
5.0

Customer did not leave a comment.

SHELLEY V 
Rating:
3.0

Customer did not leave a comment.

THOMAS E 
Rating:
5.0

Customer did not leave a comment.

ggermain g 
Rating:
4.0

Customer did not leave a comment.

Alameda S 
Rating:
5.0

Smooth and easy rental like ability to do this online. Representative was very helpful and knowledgeable

jeff d 
Rating:
5.0

Customer did not leave a comment.

ALAN S 
Rating:
5.0

Customer did not leave a comment.

Stephen T 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY C 
Rating:
5.0

Nothing to improve on everything was great!

Jonathan D 
Rating:
5.0

Everything is excellent

Dale N 
Rating:
4.0

Customer did not leave a comment.

BOBBY S 
Rating:
4.0

Assistant was will to do check in without me doing anything

Bobby S 
Rating:
3.0

Customer did not leave a comment.

Nick L 
Rating:
5.0

Customer did not leave a comment.

IRA A 
Rating:
5.0

Customer did not leave a comment.

Joe l 
Rating:
5.0

Customer did not leave a comment.

Gregory B 
Rating:
3.0

Customer did not leave a comment.

JAMES G 
Rating:
5.0

Customer did not leave a comment.

Chris K 
Rating:
1.0

I had an appointment for 8:30. I showed up and she said she didn’t have a truck. Told me to call the hotline and left it at that. Then I called and the other place was a non-person business. So I had to return to get the equipment from my original order. I showed up at 10:30. Sat in the lobby. The company didn’t have all my equipment I asked for. I didn’t leave until 11. 2 and a half hours later. I had family and friends at my apartment at 9 to help and they had to leave at noon. They waited two hours on me. Because I had a pitiful experience with uhaul and this location. She was not helpful and did not offer assistance the first time I showed up.

Jacob S 
Rating:
5.0

Customer did not leave a comment.

Bill H 
Rating:
4.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

I had the pick up and drop off location changed and it cost me around $25 because the initial U-Haul location was across the street and this one was in another town.

Brock N 
Rating:
5.0

They were very helpful

JEREMY A 
Rating:
5.0

Customer did not leave a comment.

Jessica J 
Rating:
4.0

Customer did not leave a comment.

David S 
Rating:
5.0

This place was great. Good people.

Rodney S 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
5.0

Customer did not leave a comment.

Marcus E 
Rating:
5.0

Customer did not leave a comment.

dennis s 
Rating:
5.0

Customer did not leave a comment.

robert f 
Rating:
5.0

Very helpful

Tina M 
Rating:
2.0

I had my pick up scheduled for 9:00 am. The store owner did not show up until 9:30am and did not even know he had a rental that morning.

William F 
Rating:
5.0

It qas an awesome experience, quick and easy

alexander g 
Rating:
5.0

Customer did not leave a comment.

Dan H 
Rating:
4.0

Customer did not leave a comment.

John D 
Rating:
3.0

Customer did not leave a comment.

Michael P 
Rating:
5.0

Customer did not leave a comment.

Kenneth B 
Rating:
5.0

Nothing it was all good.

albert l 
Rating:
1.0

My overall Uhaul experience has been awful! I need someone to contact me about issues I am having with a Uhaul rental from April 13, 2019. Karen Simmons 256-665-8389

KAREN S 
No reviews have been submitted for this location.

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