Customer did not leave a comment.Arturo F.
Customer Reviews for Depanneur de La Montee
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your invoice should indicate whether the calculations are in miles OR kilometers based on the rented truck. It is confusing when you get the invoice. When picking up the truck, it should be mentioned.Celine M.
This isn't really a commentary on the location; unfortunately I was unable to get a cell phone signal (more remote location on a hill in an area with a lot of iron in the rocks and fewer cell towers), and it took me a long time to get a cell signal to try and sign out using the online option, however the online option failed to function so I ended up having to go inside to close out. I was also charged an extra $40 rental fee for "returning the truck late" by 40 minutes even though most of that time I was in the parking lot trying to troubleshoot.Nicholas G.
Customer did not leave a comment.Katie H.
Do not change pick-up location 30 min before due. Also changing location extra 20km away doesn't ad a bit of convenienceOleksii R.