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miville B.
Customer Reviews for Depanneur Italien
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
la plaque d,immatriculation était manquante
JeanClaude B.Mechanism to lift trailer was missing the crank and was held in place by a strap. The trailer I reserved at another location was to be returned late, so this was the last trailer available in Montréal and I had to take it!
JEANE M.This was the fourth location that I had been assigned. I reserved a 10' truck in west Montreal. They changed it to a 15' in south Montreal. Then morning of my pickup they changed it to Fenlon Falls, Ont. Which is 570kms away?????? Finally all they had was a 26' truck 45 minutes east of Montreal. What happened to all reservations guaranteed? Spent 5 hours on the phone throughout this ordeal. The worst experience.
Jason B.Difficulty communicating with cashiers in both languages ​​(English-French). The total amount was not clearly explained to me. On taking possession: the truck was dirty, the brakes jumped at the front, the rear left flasher was defective and the parking brake lever was hanging under the dashboard. I appreciate the services of Uhaul, usually I use the service of a merchant in my city who is better structured, but it did the job anyway. thank you
Maxime L.Tout les documents que j ai reçu étaient en anglais. La commis ne parlais pas français
Sylvie H.get the trucs full of gaz so when we use it we only need to fill it all up again. not in the middle
samuel S.I booked it at 10750 boul. Henri-Bourassa for 14PM on departure but the van never arrived. I had to call UHaul to send me to another address for 14:45pm, I booked $38 at departure for 3h of time but I got a bill of $56. I am very disappointed with my experience with Uhaul
Mehdi L.The van was ready to go, but not the cleanest. All good besides that
Mario C.