Engine light was on, and when I told the owner, he said he would just cancel the contract and i could leave it. It was the only truck there, as i needed to move that morning, i kept it. The box and the cab had not been cleaned out. I had also rented 12 pads, but was given a bag of 6, unfolded. When i told him it was supposed to be 12, he went and got another bag of pads that were just thrown into a torn bag. What the h*** is a $5 charge for a trip without problems?????? That and the $1 environmental fee are a ripoff.
David F
Depanneur Italien
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montreal, QC H1C1R2
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Customer Reviews
- 3.0 Average Customer Rating
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I reserved the truck weeks in advance and to pick it up at one location but a day before I take it, they sent me to a different location far from me where I had to pay a taxi to get there. The unit was clean but shaking like a leaf every time I brake.
JOHNNY SI reserved a trolley when booking and NO TROLLEY AVAILABLE ONCE THERE… very not acceptable. Overcharged of 4$ on my credit card also.
Sofia GIl y avait bcp de morceaux de vitre dans notre camion, on a dû passer le balai nous-mêmes.
Frantzya AUnfortunately, the location is close to the Montreal garbage dump: it stinks big time! When I went to pick up the trailer, I almost vomited twice! It smelled like a dead animal. Dropping it off was ok -- the wind was blowing from the right direction.
ADRIAN A