Joy was amazing very friendly and helpful!!
JILLMARIE R.
Customer Reviews for DeVoe's Rainbow Orchards LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
nothing. Devoe's rental location is the best ever. I have rented from other locations, and Devoe's is the best most caring place to rent.
DAVIDT M.This location is the most wonderful, family owned business in my area. I would and will travel miles to give them my business.
JONATHANDAVID B.Overall service was excellent.
HUICHONG K.The overall experience was positive and a relatively good value. I noticed the oil pressure indicator read very low when coming to a stop after the engine had warmed up. It didn't leave me stranded so that was a good thing. The truck served my purpose very well.
JAMESPATRICK JR E.The staff at Devoe's were friendly attentive. Great service, we'd highly recommend them.
RICHARDHENRY S.Very accommodating- wanted to change my original pick up time and without question it was done.
ROBERTMICHAEL B.Times available for scheduled rental do not match store hours.
denis C.Excellent service. Nice people. It was very cold outside the morning I picked up the truck. They were wonderful to have the truck warmed up with the heater on when I picked it up. Will certainly recommend them.
GEORGEJ JR M.nice staff to introduce and complete my rental in short time. convenient location and process to return. recommend to who needs to move stuffs by themselves.
Che-Hua H.The DeVoe family always does a great job!
Jared K.Left the trailer off the same day and was charged for 2 days.
CHARLESJ M.Horrible truck. It doesn't steer in a line without shaking. Alignment or some other issue.
RAJ KUMAR REDDY A.Very good people
Gabriel H.I have used U-Haul many times for many services at many a various locations. I would say that the service at this location is superior to all of the others
ANDRE G.Water inside the truck box due to previous roof damage, inside of all windows were dirty and the wipers didn't work properly they need to be replaced.
THOMAS C.don't let pickup be 9, the place wasn't open
MICHAELOWEN B.NA
ANDREWJAMES Y.I was thoroughly pleased with my experience beginning in Clifton Park NY and ending in Montgomery Texas. Both businesses represented U-Haul with fast friendly service, the equipment preformed better then I expected. Thank you!
VINCENZO G.The young lady working at the uhaul counter was extremely friendly and so nice great customer service 💯💯💯💯
JEREMYE D.It was quick and easy to rent the truck I needed. The representative is very pleasant and accommodating. I was pleased with my rental.
Maria M.nothing. i have zero complaints.
NICHOLASKEENAN M.awesome rental place
Dave M.The location was great. Easy pick up drop. But this specific truck is a waste of money. I wasted my whole day. Had to bring a additional truck to get this out of the mud.
Asad B.Truck steering had major issues, the vehicle would veer left & right, had to hold tightly to steering wheel for control.. Should have turned around & returned, but chose not too. Also , truck was returned with a full tank, although, the attendant charged me an extra $9.00 fee. I have a phone photo, showing the full tank reading, upon return.
RALPHA JR C.Nothing
JAMES P.Nice people! Great service! Vehicle was available on-time, clean and ready! Will definitely be renting again from them in the future.
GEORGE M.The woman at the counter was rude and condescending. I'm a business owner, and I would have fired an employee for that kind of attitude.
RICHARDJ S.The truck was good and in good condition. The right size and it made the move very quick and easy. The service location however... very poor counter service. We stood in line (with 3 other people behind us) for 20 minutes because the clerk and the next person in line decided that it was more important to have a personal discussion about the owner and how "they are the daughter of so and so", rather than to keep the line moving.
NATHANJAMES H.Perfect pickup. Fast, easy, nice person.
CECILEM M.The initial request for a truck is the only issue I had because I asked for a truck from Glens Falls and I was told 2 days before I would have to pick up a truck 45 minutes north of where I was moving from. Not sure I will use Uhaul again or even recommend them.
CHRISTINELEE D.My reservation was sent to DeVoe's when the original location didn't get the tow dolly back. The last customer didn't return it on time so the employee at the Colonie NY location located a dolly for me to pick up the same day. I was frustrated by the situation but felt the employee at Colonie U Haul went above and beyond to help me out. I have rented from this location before as it is very close to home and it will be my first choice because the staff is top notch. DeVoe's staff was great as well. Thanks.
Rich B.Wonderful family location. Ice cream parlor right next door. Pumpkins, pies, fruit, veggies and all sorts of other goods too. I go to this location every time.
JOSEPHJ S.Outstanding customer service!! Very knowledgeable and friendly !! High recommend DeVoe's U-haul location!!
TONIRINELLA A.Truck was in poor condition and smelled of cigarette smoke.
CD G.Awful customer service and faulty unsafe truck!
Heather M.Not give us a run around, we drove 6 hours to find out the UHAUL we put a deposit on wasn't there. Then got charge 3 times because we needed to get a UHAUL in place of that and was only refunded of one charge. And part of it at that. The absolute worst experience in my life all around with any company and I neverrr complain about anything.
Justin V.Friendly staff. Truck was clean and ready when we got there. Quick pick up but there was a line upon return, but they tried to move everything along as quickly as possible.
WENDYEGGLESTON S.One minor suggestion would be a better lit parking lot when returning vehicles at night.
Holly B.Great job
PHILIPPAUL B.Make them aware of the UHaul app that can be used to return equipment 24x7 during the rental process. The app is well-designed with good instructions and worked flawlessly. Nice job!
Gary K.It was very nice, first time renting a Uhaul we rented the van and it was vary nice and was the perfect size we needed
Christian F.Really loved the owner and operator of the facility, she was professional yet very personable!
RICHARDARTHUR H.The Lady that assisted me was very pleasant and I look forward to renting from this specific location agian.
ALBERTA G.The shop is a combination U -Haul, Post Office and farm store.
LARRYG S.Staff very friendly and helpful..got me the right size truck for what I was moving. Will use them again for sure...
Matt H.Experience was great. Equipment was sufficient and the help was very nice.
Mitchell A.I was just two hours late to return the rental on a Sunday they weren't even open and they changed me for an additional day
Kirk A.Staff person was RUDE
AMBERLYNN C.