Customer Reviews for DeVoe's Rainbow Orchards LLC
(U-Haul Neighborhood Dealer)

1,539 reviews

1569 Rte 9   Halfmoon, NY 12065

(518) 355-3304

Hours

  • Mon–Thur
    9 am–6 pm
  • Fri–Sat
    8:30 am–6 pm
  • Sunday
    9 am–3 pm

Services at this Location:

Contact Us

(518) 355-3304

1569 Rte 9
Halfmoon, NY 12065

Services at this Location:

Hours

  • Mon–Thur
    9 am–6 pm
  • Fri–Sat
    8:30 am–6 pm
  • Sunday
    9 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Mostly not helpful, but they did get my Auto Transport unhitched after I did all the unhooking of the chains underneath and unstrapped the tires and backed vehicle off. Nobody wanted to touch it except to unhitch AT from truck. Not that helpful.

Steve D. 
Rating:
5.0

Friendly and helpful staff.

John V. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Easy transaction, agent very knowledgeable, helpful, and courteous

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
4.0

The inside of the Uhaul Vehicles should be cleaned after there return to the location. If a customer returns the UHaul vehicle dirty and it is visible to the eye, then it should be vacuumed and cleaned with a spray and cleaning cloth. It should not remain unclean & dirty for the next customer to then rent and drive off in.

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Very friendly staff Easy to get in and out

Fracine M. 
Rating:
5.0

Customer did not leave a comment.

christopher D. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
3.0

Customer did not leave a comment.

Luigi C. 
Rating:
5.0

Customer did not leave a comment.

david M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

The folks running the location are friendly caring and knowledgeable and efficient. Trucks are well maintained. Great experience.

Sheryl R. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Tiffani H. 
Rating:
5.0

Devoes is great!!!!! Suggestions: The UHauls are very high milage, so can there be lower milage rentals

Neerav P. 
Rating:
5.0

Customer did not leave a comment.

Leonard S. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Overall everything was great.

Dane M. 
Rating:
5.0

I don't know if you can improve this location. They make the rental easy online and in person very friendly and helpful. They hook up the trailer check the lights the trailer was in perfect shape tires were new and I felt very safe using the trailer. This is my second rental from DeVoe's and I will always use them. I have had several friends that I sent to them. Great job DeVoe's!! Thank you!

John B. 
Rating:
5.0

Customer did not leave a comment.

Tubal M. 
Rating:
5.0

Thank you Devoe team, It was great! See you soon!

Patrick M. 
Rating:
4.0

painless experience I'll use it again when the need is there

MICHAELEDWIN L. 
Rating:
5.0

Customer did not leave a comment.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

JAYARAM M. 
Rating:
5.0

Nothing.

Daniel P. 
Rating:
5.0

Your app is buggy, and it took WAY too long to upload images and the system eventually kicked me out while trying to return the equipment.

Michael D. 
Rating:
3.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

I have never had a bad experience. I'm greeted and have great conversation as if I was a friend.

Tiffani H. 
Rating:
5.0

What a great place! Everyone was so friendly and helpful. And, you can buy doughnuts!!!

Stuart D. 
Rating:
5.0

I find the local/day rentals from DeVoe's a convenient and affordable option for me when I pick up oversized items now that I have sold my truck. The trucks are clean, well running and right around the corner.

Sarah G. 
Rating:
3.0

Customer did not leave a comment.

Jessica K. 
Rating:
5.0

Customer did not leave a comment.

FRANK C. 
Rating:
5.0

The owner was very kind and personable.

sandra S. 
Rating:
5.0

Thank you

ROBERTL S. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Great service. Would recommend to anyone.

Jack L. 
Rating:
5.0

Customer did not leave a comment.

ERICJUSTIN B. 
Rating:
4.0

Customer did not leave a comment.

maria M. 
Rating:
5.0

The woman at the front desk was extremely professional, knowledgeable and courteous.

Bryan Z. 
Rating:
5.0

Very friendly and helpful staff!

James B. 
Rating:
4.0

Customer did not leave a comment.

Ryan N. 
Rating:
5.0

Customer did not leave a comment.

Ross B. 
Rating:
5.0

Very helpful people

Cody L. 
Rating:
5.0

Devoe's always has a good number of trucks available. This was my first time using the online booking/rental process, and it went fairly well. The site was a little slow to respond, but everything did work well. The truck was pretty clean (I did find some scraps of paper in the cupholders and removed them) and was pleased to find the furniture pads already in the truck. The truck itself was quite nice. Looked like a newer model (<18k miles) and was loaded with features (USB, bluetooth, lane assist, cruise control, and more) which made the ride so much more enjoyable.

William S. 
Rating:
5.0

Customer did not leave a comment.

HEATHERM L. 
Rating:
5.0

Great professional business !!

John P. 
Rating:
5.0

Such an easy experience. Everything completed online.

HEIDE C. 
Rating:
5.0

Devoes had the 20 ft truck I requested, modified my pick up time and no issues at all. Great u haul location.

Edward M. 
Rating:
5.0

No improvements necessary

Joyce D. 
Rating:
3.0

Make sure the person renting is set up properly if picking up before hours. Had to wait an hour for service until the place opened, adjust my schedule, even cancel a meeting because I wouldn't make it to my destination in time.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Josalyne A. 
Rating:
4.0

Customer did not leave a comment.

Lech D. 
Rating:
5.0

Customer did not leave a comment.

Kathy G. 
Rating:
5.0

Customer did not leave a comment.

George N. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
2.0

Customer did not leave a comment.

Michael Y. 
Rating:
5.0

Customer did not leave a comment.

Desirae S. 
Rating:
5.0

Like leaving gas tank between 1/4 and 1/2 tank

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

Harrison D. 
Rating:
5.0

Customer did not leave a comment.

Paul A. 
Rating:
5.0

Very friendly and helpful

Douglas G. 
Rating:
3.0

Customer did not leave a comment.

John S. 
Rating:
3.0

Can smelled, especially in cargo area

Christopher J. 
Rating:
5.0

Customer did not leave a comment.

Paul I. 
Rating:
1.0

Very rude all I can say

Dan B. 
Rating:
5.0

Very quick easy process made for an easy move of just a few things that were too big for the car.

Linda M. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Improve your website and app logon to include different primary driver and account holder. I give a rating of excellent for DeVoe's Rainbow Orchards LLC service!

Rich A. 
Rating:
5.0

I rent bi weekly for my business and was looking for a discount or price cut in any way.

MICHAELL D. 
Rating:
5.0

Customer did not leave a comment.

Lois H. 
Rating:
5.0

Customer did not leave a comment.

Roy J. 
Rating:
3.0

This was a one-way move. You are allowed a set number of miles, and then charged $1 per mile if you exceed it. Even though I drove straight from my home to the location. I exceeded the allowed miles so got hit for $11 more above the already high charge. That's just a cheesy way to deceptively make more money. Won't use UHaul again. I can't stand businesses that are dishonest.

Daniel M. 
Rating:
3.0

The women handling the rental was rude. I would not go back to this location again. Someone hit my personal vehicle with a uhaul truck while we we weee waiting and we had to have the sheriff come. She was very busy with her customers for her other business so it took awhile before she could talk to the officer.

Richard M. 
Rating:
5.0

I rent Uhaul almost weekly in the summer months and would like to have some one contract me with a discount or possibly allow some fee mileage. I have been contacted by Penske rental and don't want to switch over but I have to look for to best savings to pass on to my customers. Thanks Mike

MICHAELL D. 
Rating:
5.0

Customer did not leave a comment.

Diana T. 
Rating:
5.0

Clean interior--windshield was dirty on the inside and cab smelled like smoke

Janet A. 
Rating:
5.0

Checking in and getting the keys/pick-up was super easy on my phone! Went much easier than I imagined.

Joy L. 
Rating:
5.0

The lady at the counter is a Rockstar!

Jasmine D. 
Rating:
4.0

Had excellent service.

Joyce D. 
Rating:
4.0

Could not easily communicate how to notify that I would be returning truck about 1 hour later than anticipated.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Joanie D. 
Rating:
5.0

Customer did not leave a comment.

Anna Marie C. 
Rating:
1.0

I have rented both storage and trucks and trailers from U-Haul for years recently I've had to get another storage bin and two long-distance trips this last trip was not anything like before the truck had a tear in the tire which roadside had to come and replace the person at the rental in Half Moon was arrogant and nasty the truck inside the cab was absolutely filthy there was no windshield washer fluid the windshield on the inside was coated with it looked like a milkshake or coffee the dashboard had overspray of whatever they spilled and where you put your feet on the floorboard was all sticky on both sides this was not a good trip and if you do not have future trucks at the Hamburg Street or colonie locations I will not continue renting

randy D. 
Rating:
5.0

Excellent vehicles for 1300 mile move. Thanks UHaul.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Wei Z. 
Rating:
5.0

Quick and customer friendly service.

ShivaKumar E. 
Rating:
1.0

I am driving 10 miles out of my way to rent the next truck for our move this weekend. The people at Devoes Orchard are rude and the location and equipment are filthy.

Nathaniel F. 
Rating:
4.0

Only issue I had was logging on to the website to verify my drop off.I was 1/2 late due to traffic...it wouldn't allow me to accurately access my location..even though access Is granted for my web browser and my phone.

ALLAN O. 
Rating:
2.0

The woman running the shop was rude and dismissive.

Stephen C. 
Rating:
3.0

The rental vans/trucks should be provided with a full tank of gas so customers aren't left guessing how much gas to put in. I accidentally overfilled my cargo van rental with an extra half tank of gas ($25-$30) and U-Haul refuses to credit me.

Ahsan K. 
Rating:
4.0

Customer did not leave a comment.

Shawn B. 
Rating:
4.0

Customer did not leave a comment.

JD W. 
Rating:
5.0

Keep it up and always play it safe...the Lady there was really Amazing!!!!

Ebenezer A. 
Rating:
5.0

Excellent vehicle and location that met my needs 100%

Leonard C. 
No reviews have been submitted for this location.

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