Happiness needs a raise, whatever you are paying her. She is the face of the franchise; she IS the franchise to the public and therefore is your most valuable business asset. She is also a lovely person who does a fantastic job.
Ellis H
Customer Reviews for Dhsolutions Pack Ship N Print
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sync your app better to the database. When I reserved online the drop off location was selected. The place where truck was pi caked up had on receipt this location but when checking out, another location across town was in the system. I had to call for it to be changed so I wasn’t charged additional fee.
Phil GYou Mrs. Happiness made my move perfect. I can’t say anything bad and my Family will also use your services after this move made so special and professional. Thank you for your service.
Shelby BI thiought it took an inordinate amount of time to check out the truck. I guess the old days of filling out a paper form are gone, but couldn't some of this have been done at home on our computer beforehand? Trying to do it on tiny forms on our phones was difficult, especially as we are older and not used to these things. Not everyone is tech-savvy, you know. But kudos to the agent in the office, Miss Happiness (that's her given name; I'm sorry I don't remember her last name), as she was very polite and sweet about helping us.
beth pThere was a problem and Happiness was quick to solve it. She was great and everything worked out.
Beth H