Customer Reviews for Diamond Mini Storage
(U-Haul Neighborhood Dealer)

744 reviews

1365 New Stanton Ruffsdale Rd   Ruffs Dale, PA 15679

(724) 635-4186

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: 7 am - 10 am

Services at this Location:

Contact Us

(724) 635-4186

1365 New Stanton Ruffsdale Rd
Ruffs Dale, PA 15679

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: 7 am - 10 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

WATON F. 
Rating:
3.0

Customer did not leave a comment.

Ashley H. 
Rating:
5.0

Excellent customer service!!

Melissa G. 
Rating:
5.0

Nothing it's an awesome place

doug F. 
Rating:
5.0

Customer did not leave a comment.

Dane F. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Drop off only. Did not drop off during open hours. Quick and easy instructions.

Brian M. 
Rating:
5.0

The owner was fantastic!

June S. 
Rating:
5.0

Customer did not leave a comment.

Gerry S. 
Rating:
5.0

Best customer service!! Extremely kind, funny, and helpful!! Highly recommend them and will definitely go to them for any future needs.

Kelly I. 
Rating:
5.0

Customer did not leave a comment.

Colton C. 
Rating:
5.0

Bill is amazing!

Sierra J. 
Rating:
4.0

There was no internet service at the location. Couldn't take pictures of my truck to return it

Mina R. 
Rating:
5.0

Owner was very knowledgeable and helpful. Very good place to do business with.

Robert K. 
Rating:
5.0

Excellent service, friendly staff.

Kevin K. 
Rating:
5.0

Nothing. Everything was great

Brian S. 
Rating:
5.0

I called the morning I needed a uhaul and they just happened to have one left! He gave me a veryyy reason able price and was so nice from start to finish. The truck was very clean and got done exactly what we needed done! I would highly recommend getting a hold of Diamond Towing in Ruffsdale Pa for your UHaul needs! Also they are a large vehicle tow company for your heavy duty towing needs!

Brittany W. 
Rating:
5.0

Definitely an excellent place to rent! Would not hesitate to rent there again and highly recommend them! So helpful and so nice!

Brian R. 
Rating:
5.0

From Ruffs Dale PA to Sorrento Rd location in Pensacola FL . Service was outstanding and easy at each location .

David L. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline N. 
Rating:
5.0

Customer did not leave a comment.

Shane F. 
Rating:
5.0

Bill was fantastic, understanding, and very helpful. He made a stressful situation into a pleasant one.

Richard L. 
Rating:
5.0

The customer service was outstanding. I really appreciate that he was able to get me a truck so quickly qnf on short notice.

Wendi R. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

The guy who rented it to us was awesome

Tyler M. 
Rating:
5.0

This is the third time I've rented equipment from this location and the service has always been outstanding!

Jacob M. 
Rating:
5.0

Nothing… Bill was truly accommodating and willing to help. He went the extra mile to ensure the trucks availability. The truck was very clean and rode well.

Sean L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Great service and friendly

Adam W. 
Rating:
5.0

Customer did not leave a comment.

JEROME C. 
Rating:
5.0

Grade A, corporates computer system failed to reserve my rental. These guys found me a truck, and got me on my way according to schedule anyways. I'll definitely return next time I need a truck! -Ron K-

Ron K. 
Rating:
5.0

Customer did not leave a comment.

Jeannine F. 
Rating:
5.0

This one of the best experiences I've had renting a vehicle of any kind. He was so nice and made the process painless and very quick. Would recommend Diamond Towing and U-Haul 10 outa 10

Brian K. 
Rating:
5.0

Great customer service

Anthony M. 
Rating:
5.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

I had a wonderful experience the personal were excellent and very helpful plus extremely friendly and cared about all my needs. I am definitely going to rent another truck from him in the near future

Mark A. 
Rating:
5.0

Was super helpful, went above and beyond to help make moving easier! I won't get a u-haul anywhere else.

Cheyanne M. 
Rating:
5.0

Customer did not leave a comment.

Jacob Q. 
Rating:
5.0

Great Service and Extremely friendly staff!!

Fritz M. 
Rating:
5.0

Customer did not leave a comment.

Andrew J. 
Rating:
5.0

This location is perhaps the busiest in western PA. Our remarkable experience can only be described as exceedingly professional & pleasant! The agent himself deserves recognition for his great service!

Ava H. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
5.0

A fantastic experience!

Don S. 
Rating:
5.0

Bill does a great job. He is great to work with and I am recommending his UHaul location to my friends and family.

keith M. 
Rating:
5.0

This site No recommendations it's really good

Donald R. 
Rating:
5.0

Bill is welcoming and shows interest in his customers. I will definitely return to Diamond Mini-Storage UHaul for my future truck rentals.

keith M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Outstanding customer service! The proprietor quickly processed my payment and hooked up my trailer and had me on my way in record time. I couldn't have been happier!

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Glenn K. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

I rent U-Haul trucks all over the country when my local deliveries do not allow semi truck access. I rented from this location and the guy helping me was outstanding. His customer service should be acknowledged. If no one else tells you - great job man!!!

Karl W. 
Rating:
5.0

Staff was very friendly and helpful. They went out of their way to please me. Great doing business at this location.

SCOTT K. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Staff was very knowledgeable and helpful

John B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

John I. 
Rating:
5.0

Fantastic transaction, would recommend this location. Thank you

William D. 
Rating:
5.0

This has to be the best Location I have ever dealt with!

Valerie J. 
Rating:
5.0

Bill was great. Fast and friendly service. Going above normal checkout routine to make sure I was happy with my rental. Much appreciated

Kevin E. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Joe A. 
Rating:
5.0

Extremely helpful and kind staff! 100% will use again!

Melissa G. 
Rating:
5.0

Wonderful customer service took rep good care of me and my wife best I've ever been to.

Cameron R. 
Rating:
5.0

Customer did not leave a comment.

BROOKE M. 
Rating:
5.0

Customer did not leave a comment.

Timothy N. 
Rating:
5.0

No, room for improvements. This has been the absolute greatest experience I have ever had with U-Haul. The U-Haul place on Ruffsdale road in New Stanton is ran by the nicest and most professional person I have met with U-Haul. He even saved me some money which means a lot right now to me and wife with all the expenses we had just paid for us moving. This is by far one of the greatest experiences I've had with U-Haul and even in general for services with a company

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Dave H. 
Rating:
5.0

Customer did not leave a comment.

shaun D. 
Rating:
5.0

Great service! Thanks

MICHAEL M. 
Rating:
5.0

The manager (think his name is Bill?) of this U-Haul location was extremely helpful and made sure that an accomodation I needed for my specific circumstance was handled in a swift and courteous fashion. Large number of U-Haul trucks available for being in a rural location. Top notch, highly recommended, will definitely use again for future U-Haul needs in the area.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

Jed B. 
Rating:
5.0

Customer did not leave a comment.

Ameesha F. 
Rating:
5.0

Customer did not leave a comment.

Zachary F. 
Rating:
5.0

Customer service was amazing

mary J. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

Curtis S. 
Rating:
5.0

The on-site customer service was fantastic. Bill is great. Super helpful. I'm sure I'll be using them again in the near future when I buy a house.

Becky L. 
Rating:
5.0

The gentleman in charge was very kind and professional! I highly recommend this place.

Lynn B. 
Rating:
5.0

Exceptional service and will definitely use this location over any if possible!

Ashley K. 
Rating:
5.0

Customer did not leave a comment.

PENNIE U. 
Rating:
5.0

That guy that I dealt with I'm not sure if it's the owner but he was so wonderful. I will never go to any other uhaul place except for that one. I don't care if I have to drive 50 miles to get there and pay extra for mileage. I have probably rented from ten other U-Haul places and no one took the time like he did to make sure that I was satisfied but I understood everything and if there was anything else I needed. She actually called me later on in the day just to make sure everything was working good. I only wish that the other U-Haul places that I dealt with were dedicated to customer service and as professional as he was.

Billy C. 
Rating:
5.0

Customer did not leave a comment.

Aaron M. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
5.0

Continue the path your on!

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

SERGEY L. 
Rating:
5.0

Customer did not leave a comment.

DARRELL P. 
Rating:
5.0

Customer did not leave a comment.

Lori M. 
Rating:
5.0

Customer did not leave a comment.

TOM T. 
Rating:
5.0

Customer did not leave a comment.

TOM T. 
Rating:
5.0

Customer did not leave a comment.

Kristen M. 
Rating:
5.0

The staff I spoke with at this location were excellent. Absolutely saved me by giving me their last 1-way truck after a different UHaul changed my pickup to an hour away at the last minute. 11/10 service, thank you!

Ryan D. 
Rating:
5.0

Extremely helpful and friendly staff

Justin K. 
Rating:
5.0

Customer did not leave a comment.

Aurelio L. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
1.0

Drove to facility,no one around, no cell service, along a very poor rural area, limited security. The web site is deceptive. I am canceling this.

Privacy R.  |  First Impressions 
Rating:
5.0

Bill, the representative for UHAUL took a bad day and turned it into a good one. Tremendous service, could not ask for more of anyone.

Privacy R.  |  First Impressions 
Rating:
4.0

People were friendly and helpful. Unit was clean and dry

JAMES W.  |  First Impressions 
Rating:
5.0

Great and friendly customer service! Thank you!

Privacy R.  |  First Impressions 
Rating:
1.0

Great customer service at uhaul place. Dirty storage, very inconvenient location.

CAITLYN L.  |  First Impressions 
Rating:
5.0

This is the storage unit you wanna move into. They are SO very helpful and EXTREMELY nice an outgoing. I`m glad I found them!

Privacy R.  |  First Impressions 
Rating:
1.0

I never moved into the unit as no one was at the location. They never returned my calls and I had to find another storage place.

Privacy R.  |  First Impressions 
Rating:
5.0

Customer Service is great. Friendliest storage company I have ever dealt with. A++++

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

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