Customer Reviews for Diamond Mini Storage
(U-Haul Neighborhood Dealer)

594 reviews

1365 New Stanton Ruffsdale Rd   Ruffs Dale, PA 15679

(724) 635-4186

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: 7 am - 10 am

Services at this Location:

Contact Us

(724) 635-4186

1365 New Stanton Ruffsdale Rd
Ruffs Dale, PA 15679

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: 7 am - 10 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This is the best experience I have ever had with UHAUL and I will no longer do business with the one out of Latrobe, even though it is closer. Alot of business owners would do well to take after this man's business demeanor and I could not ask for a better experience.

Christian W. 
Rating:
5.0

Local and awesome people to work with.

Sarah L. 
Rating:
5.0

Great customer service, Will definitely come back and recommend to anyone!

nick D. 
Rating:
5.0

Really great customer service from the local staff. This location is a little out of my way but I will probably make all my future reservations there because the service was that great. Thanks!

NATHAN G. 
Rating:
5.0

I have rented from multiple locations in the past however this location by far the best one ever. The gentleman that helped us in such short time period was wonderful. Super fast, friendly, clean made my moving process super stress free. Thank you for your wonderful service and if I ever need to move again I will be back to this location.

Bobbi Y. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Bill was fantastic. I've been in customer service/retail for 13 years and he went above and beyond. 100% recommend

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
4.0

Customer did not leave a comment.

Lily R. 
Rating:
5.0

I LOVE this place. They went above and beyond for us and we cannot recommend them highly enough. They made the Uhaul rental experience so easy and quick, and we more than appreciated it. If we need to rent a Uhaul again, we will be sure to go through Diamond!

Kayla S. 
Rating:
5.0

Everything was perfect and Bill went out of his way to meet our needs!!

angela N. 
Rating:
5.0

not sure what you can do that you didnt already. service was impeccable and uhaul ran perfect. thank you will return for sure.

Harry D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

The owner/manager was super! He made sure I had everything I need. Made sure to go over everything I need. Treated me like I was the most valuable person in the world. Great service!!!

Daniel B. 
Rating:
5.0

Most helpful and friendly uhaul rental place I've used to date. The owner is very nice and will go out of his way to help you if he can.

Dave T. 
Rating:
5.0

Customer did not leave a comment.

Rachel T. 
Rating:
5.0

Customer did not leave a comment.

Peyton L. 
Rating:
5.0

Bill was fantastic. Great customer service, felt like I was family!

Jacob R. 
Rating:
5.0

Very good customer service would recommend to anyone!!!

KEVIN F. 
Rating:
5.0

Customer did not leave a comment.

Markie P. 
Rating:
5.0

Owner/operator is fantastic.

Thomas M. 
Rating:
5.0

Bill is absolutely amazing! Excellent communication and customer relations!!!!

chris H. 
Rating:
5.0

This particular pick up location is by far the best of all the ones I've ever encountered. So helpful and courteous and personable.

Megan L. 
Rating:
5.0

Bill was great to work with and I will use again

Kimberly T. 
Rating:
5.0

I was honestly having a terrible day, and I went here to get some stuff to help with moving and it was one of the most pleasant experiences I've had. The employee (I'm really bad with names) was super kind and helpful and it made my day just a little better.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

He goes above and beyond for his customers. I highly recommend using U-Haul in Ruffsdale.

john A. 
Rating:
5.0

Bill was very nice and informative, everything went great, easy rental!

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Allen W. 
Rating:
5.0

Customer did not leave a comment.

Brian and Anna M S. 
Rating:
5.0

I am a returning customer, to this particular location. I specifically chose this location because my experience has been so positive.

Susan J. 
Rating:
5.0

BILL WAS VERY HELPFUL

Thaddeus J. 
Rating:
5.0

I think the owner of diamond auto did a great job. You should be proud to have him in your company.

Robert W. 
Rating:
5.0

Bill was very friendly and helpful. He is definitely my U-haul guy for any future moving adventures, and I highly recommend Diamond.

Steve R. 
Rating:
5.0

Customer did not leave a comment.

karen O. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

Customer did not leave a comment.

Douglas W. 
Rating:
5.0

This location was extremely helpful. The owner was extremely when we had to drive out of our way for the size truck we needed. He was so helpful that we chose to go back to his business for the second truck rental because we knew we would not have any problems with truck availability. Great Experience!

Jayme S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
5.0

Outstanding customer service! Great staff--very knowledgeable and willing to help. They will go the extra mile to make sure the customer is happy. Highly recommended!

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Blake H. 
Rating:
5.0

Customer did not leave a comment.

Cierra D. 
Rating:
5.0

Dave was amazing he had everything hooked up and ready for us and even called a little before to see how far away we were! Great customer service and had a great experience picking everything up from there!

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

SABRINA S. 
Rating:
5.0

Customer did not leave a comment.

Clyde W. 
Rating:
5.0

Customer did not leave a comment.

Frank G. 
Rating:
5.0

Very courteous,friendly & helpful. Would definitely rent from this location again.

Ed S. 
Rating:
5.0

Great and honest service. If someone is in the area looking for a moving truck, this is the place they should go to get it.

Levi S. 
Rating:
5.0

I have used Uhaul services many times before, but this location was by far the best I've ever had!!! Definitely recommending The Diamond Uhaul Service location in New Stanton!!

Kimberly W. 
Rating:
5.0

The owner started the truck for us and was very kind and great to work with. We have rented from him twice.

Jamie G. 
Rating:
5.0

Bill was wonderful! He made the whole experience easy and stress free. I will definitely choose his business again!

George E. 
Rating:
5.0

Customer did not leave a comment.

MARK A. 
Rating:
5.0

The representative at the renting location was very helpful. He gave me all of the information I needed. I would highly recommend this rental location to anyone in need of great service.

Heath F. 
Rating:
5.0

Great experience. Thank you!

Jason H. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

Received amazing service, clean and WARMED UP truck! Will definitely be back anytime I need to move stuff again.

Curtis W. 
Rating:
5.0

Great Friendly Service!!!

James A. 
Rating:
5.0

Best service ever!!!!

James A. 
Rating:
5.0

Extremely friendly people! Always has more than enough equipment available. Highly recommend.

Michael S. 
Rating:
5.0

Outstanding customer service! Highly recommended! These guys are the BEST!!

Kenneth K. 
Rating:
5.0

This was by far the easiest, most convenient, and most accommodating uHaul facility I have ever been to and used. The owner was extremely professional and helpful, I will be a lifetime, loyal customer to Diamond Towing and Road Service.

Justin T. 
Rating:
5.0

Although I did not get a chance to ask the gentleman his name, he was the most generous and helpful guy! This was my first experience in renting from Uhaul and I was not disappointed! I will definitely be letting others know the excellent service they will receive at the Ruffsdale location! Thank you again!

Jessica S. 
Rating:
5.0

Great customer relations. Very helpful with getting me what I needed. Will definitely use their service again.

Douglas H. 
Rating:
5.0

Customer did not leave a comment.

Jordan S. 
Rating:
5.0

It was a great experience overall. The sales guy was awesome and explained everything thoroughly. I will rent again from him in the future.

Don R. 
Rating:
5.0

We rented a uhaul to pick up some furniture. The very nice gentleman that helped us was very kind and helpful

Kathleen N. 
Rating:
5.0

The guys at U HAUL Diamond Towing were Stellar! I would recommend them and use them anytime! Best Thanks

Craig Z. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Dealing with Bill was a pleasure. I called him days before pickup but I didn't want to make reservations just yet. He asked when I wanted to pick up so I gave him a range of dates he said he would make sure he had a trailer for me and he did. Thanks Bill if I need U-Haul again I will be calling you.

Donald O. 
Rating:
5.0

You will receive world class service at Diamond mini storage. Thank you for the great service. Highly recommend!

Jason T. 
Rating:
5.0

Customer did not leave a comment.

Neil B. 
Rating:
5.0

You don't have to improve anything! Your service is magnificent and the team and management were so nice and helpful!! I would highly recommend to everyone!

Joshua D. 
Rating:
5.0

Customer did not leave a comment.

Joseph L. 
Rating:
5.0

Highly recommended! Bill is the best! Great people skills!

JESSICA J. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
5.0

Best rental experience!!

Michele K. 
Rating:
5.0

Excellent costumer service!!!

Lora A. 
Rating:
5.0

Bill was fantastic!! Highly recommended!!👌

JESSICA J. 
Rating:
5.0

Excellent place to rent a uhaul. Will use again 🙃

Tina S. 
Rating:
5.0

Bill was an extremely helpful person. He went above and beyond to help my brother and I rent a trailer when another uHaul facility gave us incorrect information. He stayed well past close of business to make sure we had everything we needed. Next time I rent, I know where I'm calling first.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

very friendly, And professional.

German G. 
Rating:
5.0

Customer did not leave a comment.

Stephen G. 
Rating:
5.0

It's the second time I have rented a trailer from this location and bill is great with the service and will work with your schedule. Will definitely recommend people and I will also use this location for my rentals.

dk P. 
Rating:
5.0

Best service I've had from any uhaul location. I will go out of my way to go here again anytime I need to rent anything from uhaul.

Cesar R. 
Rating:
5.0

Bill had excellent customer service. Great work and thank you Bill!!

Ryan K. 
Rating:
5.0

Customer did not leave a comment.

Shellyann B. 
Rating:
5.0

Drop-off site was awesome! Great service and very helpful. Very smooth and stress-free experience dropping off the vehicle. Highly recommend this location. Very professional and will look forward to working with these individuals again!

Kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Marvin K. 
Rating:
5.0

Everything went extremely well. From the online rep to the phone rep that called me to make the initial appointment. I was so excited to find a rental place about a mile from my house. I thought I was going to have to drive 20-30 minutes to a bigger town to get my truck. The customer service was wonderful! I will definitely recommend this location to anyone in the area who needs a truck and should I ever need a truck I will definitely go through this location. It was my first time driving a u-haul (or even a truck that big) by myself and it was very user friendly. I had no problems during my trip. Thank you very much!

Laura V. 
Rating:
5.0

Bill was a great for service and helpful for anything I needed and worked at my schedule for pick up and drop off as well after hours!! I will definitely rent and also recommend friends and family to this place for sure!!

dk P. 
Rating:
5.0

Highly recommend this location. Bill is super friendly and helpful. Any business could take lessons in customer service from Bill.

thomas C. 
Rating:
5.0

Diamond Towing always gas uhaul equipment available. Bill is friendly, fast, and knowledgeable. Highly recommended!!!

Michael S. 
Rating:
5.0

This location was awesome! Owner was super nice. Made sure the trailer was in great condition to haul 4+ hours. Trailer was clean inside and out. He even helped hook up the trailer to make sure it was all right and we were safe. Pick this location if you can!

Lauren U. 
Rating:
4.0

Customer did not leave a comment.

Megan L. 
Rating:
4.0

People were friendly and helpful. Unit was clean and dry

JAMES W.  |  First Impressions 
Rating:
1.0

Great customer service at uhaul place. Dirty storage, very inconvenient location.

CAITLYN L.  |  First Impressions 
No reviews have been submitted for this location.

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