Customer Reviews for Diamond Mini Storage
(U-Haul Neighborhood Dealer)

840 reviews

1365 New Stanton Ruffsdale Rd   Ruffs Dale, PA 15679

(724) 635-4186

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 7 am–3 pm
  • Sun: 7 am–10 am

Services at this Location:

Contact Us

(724) 635-4186

1365 New Stanton Ruffsdale Rd
Ruffs Dale, PA 15679

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–7 pm
  • Sat: 7 am–3 pm
  • Sun: 7 am–10 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Best uhaul location by far

dale g 
Rating:
5.0

Customer did not leave a comment.

Vicki K 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
4.0

Convenient drop off location.

David W 
Rating:
5.0

Everything about this transaction was far better than we ever expected!!

KIMBERLY F 
Rating:
5.0

Very polite and pleasant service. It had 186,000 millers on it. So I guess they had maintained it well.

DARLA L 
Rating:
5.0

Outstanding service!! Absolutely no complaints

KIMBERLY F 
Rating:
5.0

Great customer service! Great location, manager was a great guy who went above and beyond.

Nathan M 
Rating:
5.0

Great rental! Everything turned out perfectly and I had no worries on the day. Dave was very friendly and made sure the entire process was smooth. Thanks, Dave!

Scott F 
Rating:
5.0

Bill is always professional and helps with all my rental needs. I never use any other Uhaul dealer because we are treated A1 customers! We recommend this Uhaul dealer to everyone looking for a clean professional experience. Diamond towing/uhual rental.

Shaun D 
Rating:
5.0

Customer did not leave a comment.

john a 
Rating:
5.0

Customer did not leave a comment.

Rachel T 
Rating:
5.0

Customer did not leave a comment.

Rachel T 
Rating:
5.0

Excellent service across the board. Thank you, Bill!

Stephane R 
Rating:
5.0

Bill at the Uhaul is always great, we use these Uhaul for our moving business! They are always clean and ready to go, we have called last minute and we have been able to rent a truck. This Uhaul facility is fantastic and we recommend it to anyone interested in renting. Bill is great at helping us with all of our needs!

Shaun D 
Rating:
5.0

Customer did not leave a comment.

Lillian P 
Rating:
5.0

Customer did not leave a comment.

chuck m 
Rating:
5.0

Everyone we worked with was stellar and friendly, front to back. I will absolutely recommend this business to anyone and everyone who has moving needs met. Great job!!

Jennifer S 
Rating:
5.0

I have rented from Bill many times and have never had a bad experience. I am always well taken care of and the process is extremely smooth.

Matthew K 
Rating:
5.0

Bill is so kind and friendly. Enjoyed working with him very!

Gregg L 
Rating:
5.0

I could not make my appointed pickup time, but they went above and beyond to get my application restarted. Very, very friendly and customer oriented. If ever need a U-Haul in this area again I will be going there!

Curtis C 
Rating:
5.0

Customer did not leave a comment.

Amanda H 
Rating:
5.0

Bill is always great! We rent Uhaul’s off hm multiple times a week and they are always ready and in working preset. Bill is a very friendly and accommodating person. We would never rent elsewhere for moving company! Our business relies on Uhaul trucks and our local dealer Bill!

Shaun D 
Rating:
5.0

I've dealt with this location before and will always come for my needs

Jennifer H 
Rating:
5.0

Excellent service!!

CAROL W 
Rating:
5.0

Great service

jeffrey m 
Rating:
5.0

Customer did not leave a comment.

Matthew B 
Rating:
5.0

Customer did not leave a comment.

Christopher G 
Rating:
5.0

N/A

Roger L 
Rating:
5.0

I can't think of anything. Bill was wonderful to work with at Diamond Mini Storage/Uhaul. I definitely would recommend to all my friends to contact him in the future.

Lisa J 
Rating:
5.0

Bob is so nice and amazing to work with!!! Will recommend this location to anyone who needs a uhaul!

Gregg L 
Rating:
5.0

Nothing. I have no complaints and will definitely use this location again and recommend to all my friends.

Lisa J 
Rating:
5.0

Customer did not leave a comment.

Chris L 
Rating:
5.0

Bill is by far the best representative for Uhaul in this area. I will not go anywhere else for my uhaul needs. Absolutely the best customer service.

Joseph O 
Rating:
5.0

Super nice, very friendly gentleman behind the counter! Helped with all my questions! Not sure what else he could have done to make my experience any better! The pickup location is only 3-4mins away from my house so super quick to get home after dropping off rental! My sister plans on moving in the next month and already recommended renting a truck from this location rather then making multiple trips with my utility trailer!!!

Daniel M 
Rating:
5.0

Customer did not leave a comment.

ashlee s 
Rating:
5.0

Very good!!

Greg C 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

Nicole H 
Rating:
5.0

Customer did not leave a comment.

Donald H 
Rating:
5.0

Customer did not leave a comment.

NANCY M 
Rating:
5.0

Staff was excellent and very friendly. Will definitely use this location next time.

Gregory M 
Rating:
5.0

Customer did not leave a comment.

Andrew T 
Rating:
5.0

Billy was excellent

Aaron B 
Rating:
3.0

Hard to rate as I dropped off when they were not open, so I did not meet any of the staff.

Scott E 
Rating:
5.0

This facility was great to deal with and will be using this one for any of my uhaul needs. Very accommodating, friendly.

keith r 
Rating:
5.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Customer did not leave a comment.

Marcie B 
Rating:
5.0

Customer did not leave a comment.

jeffrey m 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

LAUREN T 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

john s 
Rating:
5.0

Excellent service. Very friendly and helpful. Will most definitely use this location again next time I need to rent a truck.

Craig M 
Rating:
4.0

Customer did not leave a comment.

Mike O 
Rating:
5.0

Fast Friendly service.

Ryan G 
Rating:
5.0

I was late returning my trailer and Bill said not to worry. I will definitely be using this location again in the future.

Jacob A 
Rating:
5.0

Great customer service..

Shawn f 
Rating:
5.0

Customer did not leave a comment.

William O 
Rating:
5.0

Will be doing more business with Diamond for sure….. great guy.

john k 
Rating:
5.0

Customer did not leave a comment.

Nathaniel S 
Rating:
5.0

Customer did not leave a comment.

Jacob R 
Rating:
5.0

The Manager named Bill went above and beyond to assist us with our U-Haul Truck rental. I would say he delivered the best service in my lifetime anywhere I’ve ever been! Bill is the best and he should be recognized and appreciated for his contributions to U-Haul truck rentals!! All the best, Shannon & Setsuko 🚚

Shannon K 
Rating:
5.0

Bill was great to deal. I needed a U-Haul in short notice. I had no issues renting the truck and no problems with the truck or the equipment. I will definitely recommend Diamond U-Haul. THANK YOU !! Rick Mac.

Richard M 
Rating:
5.0

Pretty hard to say there is anything to improve on

Jeff W 
Rating:
5.0

Bill is always very helpful, he is professional and is a great asset to this u haul rental facility! Our truck is always clean and ready to go when we arrive. We recommend diamond auto/Uhaul Ruffsdale pa to everyone who is in need.

shaun D 
Rating:
5.0

THANK YOU SO MUCH! We will definitely be returning in the future! Amazing people!

Erica K 
Rating:
5.0

Customer did not leave a comment.

mike k 
Rating:
5.0

Easy rental process early pick up time very convenient . Highly recommend this location.

BRENDON B 
Rating:
4.0

great service truck was everything i needed and Bill was very helpful the truck was ready when needed and was hot when i got there to pick it up i would recommend Bill to any body that needs to rent a truck and i would be the first to be at his door for another rental he was GREAT best UHAUL rental i have ever had thanks again to uhaul and Bill

richard G 
Rating:
5.0

Customer did not leave a comment.

Steven H 
Rating:
5.0

Customer did not leave a comment.

Dylan b 
Rating:
5.0

Excellent rental !!!!

David R 
Rating:
5.0

The owner was extremely helpful; gave me a great deal on a local rental. Would highly recommend this location to anyone.

Eric R 
Rating:
5.0

Excellent service

Edward O 
Rating:
5.0

Bill is always professional and very helpful! We use uhaul almost 4 days a week! We are very thankful for all of his help and accommodations.

shaun D 
Rating:
5.0

Customer did not leave a comment.

Marcie B 
Rating:
5.0

Great service... very helpful. Have used this location in the past and will again!

William J 
Rating:
5.0

Customer did not leave a comment.

Susan G 
Rating:
5.0

The best service I’ve had at a uhaul in quite a while

James W 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Bill is just awesome to work with. I am a repeat customer and will be back again.

Kim T 
Rating:
5.0

Awesome place guy was super cool

DUSTIN S 
Rating:
4.0

Customer did not leave a comment.

Donald M 
Rating:
5.0

The guy who runs it was great, it was our second time using him and his customer service is always above and beyond and just an overall very friendly guy. 10/10 recommend.

Robert P 
Rating:
5.0

Customer did not leave a comment.

doug k 
Rating:
5.0

Nothing. Service was great

Jeff W 
Rating:
5.0

Best experience renting a U-Haul ever. Bill is very personable and I will never go anywhere else to rent a U-Haul. Always a pleasure dealing with him

Aleah F 
Rating:
5.0

Everything was great

Charles M 
Rating:
5.0

Very convenient to get to. Friendly staff. Clean, maintained trailer. A+ experience.

JAMES M 
Rating:
5.0

Bill at Diamond mini storage was great as always! We frequently use the trucks for our business and always have a great experience. The trucks are clean and in working order. We always recommend Diamond to anyone who asks for uhaul.

shaun D 
Rating:
5.0

everything was excellent

shaun D 
Rating:
5.0

Friendly and helpful. Excellent customer service

ARIANA S 
Rating:
5.0

They were fantastic and would send everyone there!

Tyler V 
Rating:
5.0

Have more blankets available

JohnM H 
Rating:
5.0

Customer did not leave a comment.

WATON F 
Rating:
3.0

Customer did not leave a comment.

Ashley H 
Rating:
5.0

Excellent customer service!!

Melissa G 
Rating:
5.0

Nothing it's an awesome place

doug f 
Rating:
1.0

Drove to facility,no one around, no cell service, along a very poor rural area, limited security. The web site is deceptive. I am canceling this.

Privacy R  |  First Impressions 
Rating:
5.0

Bill, the representative for UHAUL took a bad day and turned it into a good one. Tremendous service, could not ask for more of anyone.

Privacy R  |  First Impressions 
Rating:
4.0

People were friendly and helpful. Unit was clean and dry

JAMES W  |  First Impressions 
Rating:
5.0

Great and friendly customer service! Thank you!

Privacy R  |  First Impressions 
Rating:
1.0

Great customer service at uhaul place. Dirty storage, very inconvenient location.

CAITLYN L  |  First Impressions 
Rating:
5.0

This is the storage unit you wanna move into. They are SO very helpful and EXTREMELY nice an outgoing. I`m glad I found them!

Privacy R  |  First Impressions 
Rating:
1.0

I never moved into the unit as no one was at the location. They never returned my calls and I had to find another storage place.

Privacy R  |  First Impressions 
Rating:
5.0

Customer Service is great. Friendliest storage company I have ever dealt with. A++++

Privacy R  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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