Customer Reviews for Diamond Rock Rental And Equipment LLC
(U-Haul Neighborhood Dealer)

47 reviews

1262 S Gentry Blvd   Gentry, AR 72734

(479) 233-8830

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 233-8830

1262 S Gentry Blvd
Gentry, AR 72734

Services at this Location:

Office Hours

  • Mon-Fri: 7:30 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

duane g 
Rating:
5.0

Customer did not leave a comment.

Ryan L 
Rating:
5.0

The rep ran my prescription sun glasses out to me as we were leaving … he was awesome

jeffrey M 
Rating:
5.0

Customer did not leave a comment.

Andrew B 
Rating:
5.0

This was a great experiance, no complaints .

Mike b 
Rating:
5.0

Customer did not leave a comment.

DARREN A 
Rating:
5.0

Customer did not leave a comment.

Sergio P 
Rating:
3.0

They need a woman there to organize and clean

Charlie T 
Rating:
5.0

Customer did not leave a comment.

Earl T 
Rating:
5.0

Customer did not leave a comment.

Earl T 
Rating:
5.0

Customer Service was outstanding and I would recommend this dealer. He was beyond great!!!!

Donna G 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Customer did not leave a comment.

Albert R 
Rating:
5.0

The location was great, and the guy was helpful, but they didn't have the dollies, which was fine. He took them off, but I still got billed for an appliance Dolly, standard Dolly, and a dozen blankets, none of which I received. Also, the truck pulled hard to the left, especially during braking and the windshield wipers were in terrible condition. It would be cool if I could get the Dolly and blanket money back though

Mark D 
Rating:
5.0

Customer did not leave a comment.

Joshua C 
Rating:
5.0

Customer did not leave a comment.

Timothy D 
Rating:
5.0

Customer did not leave a comment.

Stephen W 
Rating:
5.0

Customer did not leave a comment.

Garrick G 
Rating:
4.0

None

Howard R 
Rating:
5.0

Customer did not leave a comment.

Charles W 
Rating:
3.0

Customer did not leave a comment.

Tim F 
Rating:
5.0

My issue with the entire experience was the nickel and dime fees paid to U-Haul

Samuel K 
Rating:
2.0

Be present when customers show up for their appointments. Actually answer the phone.

Samantha S 
Rating:
5.0

Customer did not leave a comment.

Billy W 
Rating:
4.0

Customer did not leave a comment.

JOHN G 
Rating:
5.0

Customer did not leave a comment.

Mike C 
Rating:
5.0

The Team at this location is World Class!!!

BRIAN C 
Rating:
5.0

Customer did not leave a comment.

Tracy G 
Rating:
5.0

Front desk guy was great to work with.

Boy Y 
Rating:
5.0

Customer did not leave a comment.

Gilbert R 
Rating:
5.0

Nothing to improve, Uhaul vehicles and this location are absolutely perfect.

SHANE F 
Rating:
5.0

Customer did not leave a comment.

Pam D 
Rating:
5.0

The employees at Diamond Rock Rental was very helpful and accommodating. I had many questions since thus was my first time using uhaul and thay walked me through the whole process.

Bobby O 
Rating:
5.0

Customer did not leave a comment.

ed p 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
5.0

Great Business very professional

Teresa B 
Rating:
4.0

Need more training for new business leasers

dean m 
Rating:
3.0

If it's mobile pickup, which means I don't have to go inside, the keys should already be with the truck. Instead I had to go inside and wait in line for my keys which cost my time. Also there was only 1 employee helping customers.

Stephanie C 
Rating:
5.0

Customer did not leave a comment.

Keith B 
Rating:
5.0

Pick-up and Drop-off were awesome. Very Professional, good men.

CODY F 
Rating:
5.0

Tyler was great to deal with and went out of his way to accommodate me with my late arrival for pick-up since I arrived after his closing time. Awesome individual. Thanks MK

Michael K 
Rating:
5.0

I would defiantly recommend renting from Diamond Rock Rental and Equipment. Very professional, courteous and fast service!

James B 
Rating:
5.0

Customer did not leave a comment.

Billy G 
Rating:
5.0

Customer did not leave a comment.

BRUCE B 
Rating:
5.0

Customer did not leave a comment.

Billy G 
Rating:
3.0

Added insurance when I put on the application that I did not want to pay for insurance (2nd time this has Happened.

WILLIAM A 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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