Customer Reviews for Dillsboro Mobil

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dillsboro Mobil

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Andrew P.
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I only needed to rent for 1 day but that wasn't an option. I returned within 24 hours as I knew I would. Please refund me for one day.

Shelby J.
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Had an awful experience. BP Mobil was unprofessional and did not know how to use equipment/IPAD to sign out truck. Employees made me wait around and seemed angry or annoyed to have to deal with a uhaul customer. Very very unsatisfied with my overall experience.

EUGENE S.
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They could use a little more training at that location.

bryan H.
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Customer did not leave a comment.

John H.
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Customer did not leave a comment.

Robert A.
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Customer did not leave a comment.

MACKENZIE F.
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Staff needs to be properly trained on the process-the staff was very nice and trying their best (i believe) but the lack of knowledge of the process was extremely frustrating.

NOAH J.
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We dropped the dolly off and the people never gave me a receipt or anything. 3 hours later I get an email saying I never returned my equipment. I called and the lady didn't even know what it was and said I did t bring it back! After about 10 minutes on the phone I finally got her to understand what it was that I rented. It was there, right where I dropped it off at!

Teddy N.
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Customer did not leave a comment.

JAMES W.
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See above. These person actually got us what we needed

Gabrielle J.
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The clerk was very friendly but was not very knowledgeable on the check in process on the tablet. Offer more training.

AARON M.
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I was over charged by $100 rental took over a hr for the lady to finish. Equipment was rusty. Car transport ratchet straps

Sean S.
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everything was perfect, it was a pleasure doing business with them

April T.
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I would not recommend u-haul to anyone. I had nothing but problems. It took over two hours to rent the truck, even after I had reserved it online. I ended up paying almost $200 because of all the confusion with everything. Never again.

Eric M.
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Don't try to sneak the insurance policy in after I already declined it when I initially placed the order. I understand upselling but don't do any sneak selling.

Brandy W.
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I didn't quite understand why it was more expensive when I brought it back. It was clean and gas was more full than when I got it and it was clean and under the mileage

Rebecca B.
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Train the staff better and get the kinks worked out. Mobile pickup and drop off should not involve an attendant at the drop off location going through everything I went through on my mobile account. I'm patient and the lady was very kind and it's not her fault at all but uhaul should get this worked out before they continue to do any truck rentals from these locations.

No reviews have been submitted for this location.

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