Customer Reviews for Discount Furniture & Mattress
(U-Haul Neighborhood Dealer)

49 reviews

1845 Dickerson Blvd   Monroe, NC 28110

(704) 288-3973

Location Hours

  • Mon-Fri: 10 am - 7:30 pm
  • Sat: 9 am - 7:30 pm
  • Sun: 11 am - 7 pm

Services at this Location:

Contact Us

(704) 288-3973

1845 Dickerson Blvd
Monroe, NC 28110

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 7:30 pm
  • Sat: 9 am - 7:30 pm
  • Sun: 11 am - 7 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Staff was friendly and helpful

Joseph L. 
Rating:
4.0

VERY GOOD CUSTOMER SERVICE!

BRIAN O. 
Rating:
5.0

great service

Chris K. 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
3.0

Customer did not leave a comment.

Danny H. 
Rating:
4.0

Customer did not leave a comment.

NATHANIEL H. 
Rating:
5.0

Online checkin is a nightmare; website not user friendly on a phone. Took an hour to complete.

Brian W. 
Rating:
4.0

Customer did not leave a comment.

VANCE S. 
Rating:
5.0

Customer did not leave a comment.

mike K. 
Rating:
5.0

Customer did not leave a comment.

Amanda S. 
Rating:
2.0

They don't open until 10:00 am! very late in the day to get answers if you have a problem, which we did. Called the company, no answer before 10:00 am. Had to call a central number to find out how to use the lock box

Chowning W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan L. 
Rating:
1.0

This is the second time that we completely fill up the gas tank and the second time we get charge for gas. This is not going to happen again.

MARIA M. 
Rating:
5.0

Clean/sweep the inside of trailer before renting. However, I liked the fact the ladies were knowledgeable and very efficient.

MARK G. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
1.0

When we got to location it took 45 mins. To get keys. We were suppose to have 24 blankets and they weren't in truck. They had us go to another location to pick them up. Wall this while my helpers sat and wanted for us to arrive at our storage unit which was an hour away.

Frank J. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
3.0

The trucks had damage. Needed oil , and door on truck wouldn't close completely. So maintain trucks better. Customer service was 10 out of 10 however. Ppl were very nice and apologized and documented the damage. Also very kind to work out deal on uhaul and return time

Jacob H. 
Rating:
3.0

Don't support supermovers as a great uhaul help. They let us down after showing up to work and claimed we were unprepared for them to move us - a slack excuse

JACK M. 
Rating:
5.0

Very efficient and cordial staff- the truck I'd originally requested had not returned at pick-up time but the staff got me into another vehicle and on my way. I would definitely use this location again and will post positive review. Ed Henderson

Edward H. 
Rating:
5.0

Customer did not leave a comment.

Nina T. 
Rating:
5.0

Customer did not leave a comment.

Enrique A. 
Rating:
5.0

Great service from the staff. I did get stuck in the mud. One Note: Uhaul insurance nor AAA covers winching service for box trucks

DONNA H. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Gary D. 
Rating:
5.0

Customer did not leave a comment.

LEONARD L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Melinda N. 
Rating:
5.0

Customer did not leave a comment.

Harry M. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
3.0

The actual gas level was different than reported on the contract

nicholas S. 
Rating:
5.0

Customer did not leave a comment.

STEVE N. 
Rating:
5.0

Customer did not leave a comment.

ERIC J V. 
Rating:
5.0

Super friendly and will be coming back to this location to be exact because of amazing customer service ! Thank you guys you've made it extremely easy to move while being in a rush !

Quinnajia S. 
Rating:
5.0

The employees at this location were extremely helpful and knowledgeable about the process. I was attempting to check in on the website and U-Haul was asking me for my passport and lease agreement after receiving my photo in front of the store and a copy of my drivers license (WAY too much of my personal information), but they were able to confirm my identity in the store quickly and easily. I will definitely rent from here again if needed!

Lynda A. 
Rating:
5.0

Customer did not leave a comment.

PHYLLIS B. 
Rating:
1.0

Customer did not leave a comment.

JOSH C. 
Rating:
5.0

Fully explained everything.

Bryan D. 
Rating:
5.0

Customer did not leave a comment.

Jeremy F. 
Rating:
4.0

Customer did not leave a comment.

HOLLY A. 
Rating:
5.0

Great value and great service.

Scott U. 
Rating:
3.0

The A/C was not working in this hot weather and when I brought that to the notice of employee. The employee promised me discount when I return but nothing was offered when I returned. I think we should honor the promise.

PushpRaj M. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN X. 
Rating:
5.0

Customer did not leave a comment.

Bradley C. 
Rating:
4.0

Customer did not leave a comment.

RUSSELL S. 
No reviews have been submitted for this location.

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