Customer Reviews for Discount Grocery LLC
(U-Haul Neighborhood Dealer)

64 reviews

1985 US Hwy 45 Byp S   Trenton, TN 38382

(731) 855-3156

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(731) 855-3156

1985 US Hwy 45 Byp S
Trenton, TN 38382

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very nice and friendly

Odell J. 
Rating:
5.0

Customer did not leave a comment.

DENNICE M. 
Rating:
5.0

Customer did not leave a comment.

DENNICE M. 
Rating:
4.0

Customer did not leave a comment.

Cecelia B. 
Rating:
5.0

Very friendly,helpful and knowledgeable Great service clean business. AAA+

James T. 
Rating:
5.0

Great folks!

Darryl D. 
Rating:
5.0

Customer did not leave a comment.

Jesyka B. 
Rating:
5.0

Super nice folks

Darryl D. 
Rating:
5.0

Customer did not leave a comment.

Billy A. 
Rating:
5.0

Customer did not leave a comment.

Jerald J. 
Rating:
4.0

Customer did not leave a comment.

Randy R. 
Rating:
5.0

Customer did not leave a comment.

Johnny J. 
Rating:
5.0

Very Friendly!!!!

Darrell Y. 
Rating:
1.0

Read the fine print before driving off. The guy that rented me the Uhaul cost me an extra $85 at the place I dropped it off because the fuel gage was not the same that was wrote on the contract.

FRANKY O. 
Rating:
5.0

Customer did not leave a comment.

Susan R. 
Rating:
1.0

I had reserved the trailer online. It still took around 45 minutes for me to leave. I was the only customer there. They blamed it on the technology. Maybe it's time for an upgrade!

Kendall A. 
Rating:
5.0

Customer did not leave a comment.

Johnny G. 
Rating:
2.0

Customer did not leave a comment.

LARRY T. 
Rating:
5.0

Customer did not leave a comment.

Beth D. 
Rating:
3.0

Customer did not leave a comment.

Joshua A. 
Rating:
5.0

Great service!

HEATH A. 
Rating:
4.0

Customer did not leave a comment.

Jenny T. 
Rating:
5.0

Customer did not leave a comment.

Johnny K. 
Rating:
1.0

I returned the uhaul with 3/4 tank of fuel like it was when I rented it from Vestal NY. When I returned it I was charged $16.48 for fuel after I returned it. The people working had difficulty returning the truck.

Jessica H. 
Rating:
3.0

Charged for Safe Move when my company is self insured. Not acurate quote given. Estimate was way lower than actual eben with less mileage used.

Willam H. 
Rating:
5.0

Customer did not leave a comment.

Joshua R. 
Rating:
2.0

We feel we was over charged. Was told it was $88.00 then $100.00 was charged on my card. Then vehicle was returned the same day. Only received a .70 credit. Also put $11.50 in gas into it before it was returned. We feel like we got ripped off this time. We have rented before and had more miles traveled and was charged less. We will not go back there again. We will back to other place and pay for more miles to get where we are going.

KENNETH S. 
Rating:
5.0

Joe was Very professional at his job he done well I appreciate the service I received

Jeffery H. 
Rating:
5.0

There is nothing you can do

Janet H. 
Rating:
4.0

Customer did not leave a comment.

Franklin F. 
Rating:
5.0

Customer did not leave a comment.

Qunashia J. 
Rating:
5.0

IDK

Sue J. 
Rating:
3.0

Customer did not leave a comment.

Bobby B. 
Rating:
1.0

again was supposed to drop close to my location BUT instead i went to org drop off location {shady tint} that i was given and they moved to another location 18 miles in the other direction we drive to new location and no body was there at all so re directed to location above SO 19 MILES BACK IN THE SAME Direction we just came from the agent was very nice BUT THE PLACE IS A DUMP.kinda scary

Darren C. 
Rating:
4.0

Well had truck 7 hrs., drive it 40 miles. Payed 75.00 buck. You decide!

tim E. 
Rating:
3.0

Take more time with females.

carol S. 
Rating:
5.0

They were very helpful and friendly.

Meredith L. 
Rating:
2.0

It's ALWAYS a hassle to rent here. The process takes ENTIRELY TO LONG!!!!! I ALWAYS do pre-check in but when I get there, what should take no more than a few minutes of verification ALWAYS takes 30 minutes and only ONCE (when the owner was present) did I not have to hook up my own trailer because the people working have no idea what they are doing. The last time I picked up a trailer on the sloped parking lot I did damage to my the tailgate of my truck when the trailer got a way from me. I believe I will go to Jackson on my next rental.

Richard S. 
Rating:
2.0

my experience was a nightmare! the gentleman that I rented the truck from wasnt experienced and didnt explain my contract or give any advice about my rental

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Nothing! Doing business with uhaul is a great feeling.

tim E. 
Rating:
4.0

Just dropped off the trailer, did not speak with anyone there.

Courtney K. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Great experience!

Anthony B. 
Rating:
5.0

Everything went smoothly

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Betty W. 
Rating:
5.0

I cannot think of any.

Alvin M. 
Rating:
5.0

Customer did not leave a comment.

Patricia C. 
Rating:
5.0

My son dropped off U-Haul - I did not see location - very convenient though since it was in the town I moved to! My son did say location personnel was very nice!

Ginny B. 
Rating:
4.0

Customer did not leave a comment.

Michelle M. 
Rating:
5.0

Very helpful and polite.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Orien H. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
1.0

The woman that waited on me had no clue how to process my reservation. I had reserved the trailer on-line. I had completed the on-line check-in. She finally called someone to assist her with the software. It took me over 45 minutes before I was able to go outside to hook up the trailer. When we went outside to get the trailer she didn't know which one it was. She and her daughter finally located it out behind the building in about 3 feet of grass & weeds. I backed my truck up to the trailer but got no assistance to guide me to the tongue of the trailer. I had to hop out of my truck 2 times to get lined up. Finally some guy showed up. He wasn't much help as he didn't even understand how the tightening mechanism on the trailer worked (hitch to ball). Once connected I asked if they would check the lights on the trailer as I cycled through them in my truck (brakes, turn signals). Again I got a deer in the headlight look. This place had (4) 6 x 12 trailers. Why not move a few of them to the dealers that actually know how to run a rental business!? I rent trailers from U-Haul quite often. This was by far the worse experience ever! Don't even think about moving my rental reservation to this location again!

Peter L. 
Rating:
3.0

Customer did not leave a comment.

Mary L. 
Rating:
1.0

Person had to call someone to figure out how to rent out the trailer. Failed to properly hook up the trailer at pick up. This resulted in it coming unhooked when I attempted to load the vehicle onto trailer. Person called me after we finally trailer rehooked properly and told me. Little late then.

Loretta E. 
Rating:
3.0

Customer did not leave a comment.

Carl B. 
Rating:
5.0

Owner very helpful.

Steven W. 
Rating:
5.0

Fast prompt service with the equipment we needed.

JOSEPH R. 
Rating:
5.0

Customer did not leave a comment.

Brandilynn W. 
Rating:
4.0

Thanks

Chris K. 
Rating:
5.0

Customer did not leave a comment.

HEATH A. 
Rating:
5.0

Customer did not leave a comment.

KEN M. 
Rating:
4.0

Customer did not leave a comment.

dorothy C. 
No reviews have been submitted for this location.

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