I called and couldn't understand the woman as she had accent to tell her I would be running late, then the location did not have a key drop box and the next morning I went in person to tell them I left the key in the visor and i told the woman I was there at 9:05 pm and she tried to argue with me and tell me I wasn't. This place was horrible.Sarah H.
Customer Reviews for Discount Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Stanley D.
They did not listen to where I planned on returning the trailer which lead to a lot of stress and hassle for me. Ended up being threatened by Andy the field manager(?) Instead of him being professional and understanding. I've been in touch. Its not like I was stealing something. The local uhaul place where I dropped off has been very understanding about it. And helpful. But not this discount mart and especially ANDY. Ended up being charged an extra day bc I returned it to a different town (like I said I would). But they apparently don't know how to do the paperwork. Told me they'd fix it and didn't. So. Ended up having to take the trailer all the way back up to them. RIDICULOUS. No good customer service. Andy needs to be fired for being unwilling to help fix what uhaul (and discount mart) messed up.Josh L.
Customer did not leave a comment.JIMMY A.
Customer did not leave a comment.Tom D.