Customer Reviews for Discount Mini Storage of Lakeland LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Mini Storage of Lakeland LLC

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Jessie W. on

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Joseph A. on

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The operator was very friendly and helpful. The actual location was easy to find, but it is placed within a series of mini wearhouse which make it difficult to maneuver. Dropping the trailer off at night by myself was challenging at most, it almost rolled into a retention pond. But I would still use them.

MARK K. on

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ELIJAH B. on

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lynn R. on

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Service was good; truck was in good shape; reps were informative and friendly; they are doing a good job.

William C. on

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Great People and service!

Yunio M. on

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AZIZ MERT A. on

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Edwin M. on

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Very nice sand helpfull service in Lakeland Fl , 15ft. Truck ans trailer work out verty good, I will use U-Haul again for my next time move..!

Justin M. on

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Great Staff!!! Super friendly and helpful!

lindsey G. on

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Office staff/ owners were best we’ve experienced. Polite , helpful and fast service .

Denise G. on

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Helpful, friendly staff.

Amjad B. on

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They were very helpful .

Jack S. on

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Charles B. on

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Eric H. on

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Amy G. on

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Timothy D. on

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Jose R. on

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AUSTIN E. on

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Extra friendly! Don't change anything.Good representation of U-Haul company.Thank you once again!!!

Jeffrey G. on

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Agent was cordial, professional, and informative; facility was well-maintained. Great experience!

CYNTHIA ANN A. on

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Keep up the good work

Ronald M. on

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Christopher S. on

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This location was a good location but some of the inventory from the other one could be stored here to give the other location a bit more room

Charles K. on

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HEATHER F. on

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We rent from this location alot. The staff os super nice and Accommodating. I will not rent anywhere else

David H. on

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The person who hooked the trailer onto my car was nice. However his appearance did not give me a feeling of professionalism. His shirt was inside out.

Jessica S. on

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Michele F. on

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Very good attention and service in this store. The manager always offered me the best alternative and was very attentive in that nothing was missing.

IMRE TAMAS H. on

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AA A A A A. Uhaul Dealer. The best one in Sping Hill, Brooksvill Florida I recommend to anyone thank you for your service and happy holidays

Blane O. on

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Extremely helpful, friendly and inviting staff.

TIMOTHY M. on

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Daniel R. on

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We had a great experience here! The people were super nice and friendly. The truck was ready to go and in good condition. When we hit some hiccups with moving, they were flexible with our return time. Definitely recommend them! If we need a UHaul in the future this will be our spot!

Lyman H. on

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Ricky M. on

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not a thing. it was pain free. thanks U-Haul.

Anthony H. on

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DENNIS S. on

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anthony F. on

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Heather F. on

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Professional and courteous staff and the equipment is much better than all in the area

Mike J. on

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You couldn"t ask for better service

Timothy T. on

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Everything went smooth. The staff was very helpful!!!

steve W. on

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Marvin W. on

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Nothing. It was a great experience. I was immediately helped unhook the trailer and was emailed the receipt showing I returned the trailer. Great service. Thank You!

Donald G. on

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Friendly, helpful staff

Mark L. on

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FREDERICK W C. on

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Heather F. on

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Great location, very nice people running the place. Will definitely be back!

chris G. on

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Chris G. on

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Great service. Nice people

Trevis T. on

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David R. on

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Hours online and on their door are different than what is practiced and on the phone msg. This caused us to make two trips to drop off the trailer.

Brandy M. on

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Truck was off alignment so steering wheel was not centered. Asked about alternate drop location if I changed my route and was told no problem just call "this 800#", which was on brochure.

Shelly M. on

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A/C didn't work in truck & knob fell off when rolled window down. Pick up & drop off went smoothly. Rented a 26' truck & it drove just fine for a big truck.

Mike F. on

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Daniel G. on

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The location and staff were excellent. The trailer however, pulled and shook horribly. It was all over the road. Also one of the chains were too short.

Lawrence B. on

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Shane S. on

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tom M. on

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Folks there were friendly and efficient.

John S. on

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Stephanie A. on

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Melissa W. on

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Clifford K. on

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Sharon A. on

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Brian R. on

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Katherine C. on

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Jeff D. on

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Geoffrey B. on

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The staff was very courteous

Beverly N. on

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Le'Chantoria G. on

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It was a well kept area and the personnel was helpful . However, this was described online as a 24 hour drop off, which presented the idea that I could drive the truck to the appropriate area and leave the key at my convenience . That was not the case, we had to wait for someone to come out, give us a code, and then direct us where to park the truck . Had no one been on site, then I would not have been able to drop the truck off . So I was a tad disappointed about that . Overall, it was a fairly easy drop off .

Douglas M. on

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This place is great and they have everything. I would definitely utilize their services again for my U-Haul needs in Lakeland, FL.

Luis R. on

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SERENITY H. on

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Niieez G. on

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Great staff and facility.

MARY C. on

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Lisa is so pleasant & had everything ready for me in front of my unit I was emptying to hook up & load when I got there. Best experience possible! Lisa deserves a bonus or an award ! She is awesome!

ray P. on

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Angela D. on

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Brian K. on

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Thomas C. on

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My experience was great with this location and with the equipment rented. Thank you again!

Greg G. on

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Larry B. on

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RON G. on

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Claire T. on

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Both gentlemen working this location when I arrived were awesome. Very polite, helpful, courteous and professional.

Richard R. on

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Staff was courteous and efficient. I will rent from them again.

David M. on

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This location is the best period in my area. We've used them through the years with our business and personal moves. They are always very helpful, great customer service and quick to respond to any iasue that may arise. I'm a "Raving Fan" of Uhaul but mostly due to this location and the employees here. I would love to see the service consistency across rental locations.

Charles K. on

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Tyrone L. on

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Staff was amazing and facility was superb!! Not only was the gentleman who helped us extremely knowledgeable, but was also devestatingly handsome. Will definitely recommend to friends and family.

Sana W. on

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Charles O. on

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The guys there brought me cold water witch really was great. It was a hot day .

Brian K. on

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Ed W. on

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John K. on

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All the local UHAUL dealers were excellent. The corporate offices were beyond horrific. Made reservation on the phone with a real person, got reservation number, drove an hr to pick up truck and trailer and they regretfully told us that they didn't have the truck and didn't know why we were told that they have one. The man could not get corporate to help so he called around locally and found us a truck and we drove another hr in opposite direction to pick up. We were told that we would get $50 refund for all the trouble. Then we got complimentary "free" storage for a month got reservation number etc show up at storage unit and once again the lady says that it isn't available- call and uhaul says that we can have one 30-45 away- we couldn't do that so we lost our "free storage." Called UHAUL to see if we could get the $50 refund and compensation for the "free" storage that we weren't able to get and Chrystal was rude, not at all helpful. No compensation for storage because it was "complimentary" and no evidence of us driving around looking for trucks and trailers we were told were be somewhere and they wasn't. Locals are great-UHAUL corporate are horrendous.

kenny H. on

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Great staff! I used Google Maps and drove right to the location.

Ramon T. on

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angela W. on

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The first place uhaul sent me to was closed during my pick up time. I didnt like that I had to travel far.

patti L. on

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The people that work for this company at this location their customer service is above and beyond Lisa and unfortunately I don't remember the young man that helped me was so amazing thank you thank you thank

William P. on

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Eddie C. on

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VEDA RAE P. on

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Joseph N. on

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RICKY S. on

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