Customer Reviews for Dons Garage
(U-Haul Neighborhood Dealer)

142 reviews

15050 Downey Rd   Capac, MI 48014
(Capac Rd)

(810) 395-8381

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(810) 395-8381

15050 Downey Rd
Capac, MI 48014
(Capac Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Donna F. 
Rating:
5.0

None at this time.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Incredible service! I will recommend anyone/everyone I know to Don's Garage. They were super helpful and repaired a difficult leaking tire. They worked hard on it and could have easily sent me on my way or to another location, but they said, "it was the right thing to do."

michael F. 
Rating:
5.0

Customer did not leave a comment.

roger T. 
Rating:
3.0

The truck was very dirty inside. Empty bottles and garbage under the seats. Besides the truck inside being dirty it ran good and got me to my destination.

Lori B. 
Rating:
5.0

Customer did not leave a comment.

Mike K. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
3.0

Just dropped off

Benjamin C. 
Rating:
4.0

Customer did not leave a comment.

Douglas C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS PATRICK L. 
Rating:
5.0

Customer did not leave a comment.

DIANE G. 
Rating:
3.0

Have the shop keeper arrive at opening hours, not 10 minutes after business hours.

Tab M. 
Rating:
5.0

Don does a amazing job !

Brandon B. 
Rating:
3.0

The employee did not hook up the tow dolly. That evening when I turned on my lights with the dolly hooked up, the fuse blew. I had to buy magnetic tow lights for us to drive after dark.

jon R. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

barbara K. 
Rating:
5.0

Customer did not leave a comment.

Thomas S. 
Rating:
3.0

Clean the office up.

Michaelwayne Z. 
Rating:
3.0

Customer did not leave a comment.

martin K. 
Rating:
4.0

Customer did not leave a comment.

GARY S. 
Rating:
4.0

Tell me who built that utility trailer. It is something I would like to buy.

roger C. 
Rating:
5.0

Don was very helpful and getting things taken care of

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Colleen N. 
Rating:
5.0

Location experience was awesome. However, when reserving online the site automatically added several add-ons to my cart at check. Thankfully, I caught it before hitting the button to check out. Though I'm sure the add-ons are great and convenient for some, I found this to be a bit out of line.

Eric H. 
Rating:
5.0

We came in early (one day ) They were very helpful and eould recommend this place 100%

Bruno D. 
Rating:
3.0

Customer did not leave a comment.

Nicole A. 
Rating:
5.0

Pull winch option would be good. Makes it easier to load a non running vehicle.

miguell A. 
Rating:
2.0

Customer did not leave a comment.

Denver J. 
Rating:
5.0

Customer did not leave a comment.

Lorrie G. 
Rating:
5.0

Customer did not leave a comment.

Christiopher F. 
Rating:
4.0

n/a

DAVE H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

Brand new truck, easy transaction and great price and value! We will definitely consider U-Haul for other needs in the future!

michelle Z. 
Rating:
3.0

Customer did not leave a comment.

mark N. 
Rating:
3.0

Maybe the weather had something to do with it but this place is very dark and dirty. It felt creepy to me. Also even though I returned the truck with more gas than when I picked it up and hours earlier than it was due, I was charged an extra 13 cents for being .03 over my allotted miles. One would think that the extra gas would have covered the 13 cents.

Danice M. 
Rating:
3.0

Customer did not leave a comment.

Norma B. 
Rating:
5.0

Customer did not leave a comment.

Ashley A. 
Rating:
4.0

Passenger door kept coming unlattched. My wife could not ride in truck. Kind of defeated the purpose when she had to drive SUV could have just pulled my trailer and made 2 trips

Richard B. 
Rating:
4.0

Customer did not leave a comment.

Jayleen S. 
Rating:
5.0

Easy and friendly to deal with!

Jeffrey B. 
Rating:
3.0

Customer did not leave a comment.

Jerry D. 
Rating:
3.0

Customer did not leave a comment.

Jim S. 
Rating:
3.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

Very helpful unhooked the trailer for us very nice people.

Charles L. 
Rating:
3.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

amber K. 
Rating:
5.0

Customer did not leave a comment.

Eugene F. 
Rating:
5.0

Nothing

AL K. 
Rating:
2.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

The 6x12 trailers need to have jack attached, so to mount on hitch. This trailer is way to heavy for one person to lift. I needed assistance to put on back of my vehicle.

Stephen M. 
Rating:
4.0

Nothing - my experience with this location was great, gentleman helped me.

tammy M. 
Rating:
4.0

Customer did not leave a comment.

TERRI W. 
Rating:
5.0

Quick, easy transaction. Very nice guy! Glad he's so close to me.

ALLYSON R. 
Rating:
1.0

I live a mile from this uhaul/pig sty. He was not open yet at 9:30 am I had to wait on your 800 number for 20 minutes. Then when I checked one location on yp it said the location was to open at 3:00pm. So naturally it must be the uhaul 10 miles down the road. WRONG, I had to drive back to the first location and they do not know why yp says that. Then the chains would not fit my Chevy truck, we had to devise a way to make them work. When I returned the trailer to Capac he never came out of the bldg. I had to find a parking spot and unhook the trailer myself. Really!! I lost time and money today, you lost a customer.

MIKE T. 
Rating:
5.0

Lots of room to drop off our 26' truck and car hauler combination.

jeff T. 
Rating:
4.0

Got what we needed easily.

Kevin R. 
Rating:
5.0

Gentlemen worked hard to get my timed out truck back in order due to me being late

Doug W. 
Rating:
3.0

Customer did not leave a comment.

Kathryn C. 
Rating:
4.0

Customer did not leave a comment.

DAWN B. 
Rating:
4.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

They knew we would be there first thing on a Saturday morning. The equipment was there and ready to go.

Todd T. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

Customer did not leave a comment.

Calvin F. 
Rating:
3.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Don was absolutely perfect and very polite to work with.

GREG T. 
Rating:
5.0

Customer did not leave a comment.

Doreen Z. 
Rating:
4.0

Excellent service. Very helpful. Everything was ready to go when I arrived.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Leslie J. 
Rating:
5.0

Customer did not leave a comment.

Ronda O. 
Rating:
4.0

Customer did not leave a comment.

Lisa T. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
4.0

a little cluttered and dirty

Mike T. 
Rating:
1.0

No answer, not there during posted business hours.

Marie F. 
Rating:
1.0

The establishment was not open when it was supposed to be. There was no way to get a hold of anyone. No one answered the phone and couldn't leave a message. I did not get any credit for miles not used. Quite unsatisfactory.

MARIE F. 
Rating:
4.0

Customer did not leave a comment.

JOE B. 
Rating:
4.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

robbin M. 
Rating:
5.0

Customer did not leave a comment.

ROBBIN M. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
4.0

This is a remote location (small towns). Gas station within 2 miles, and service from Don at this location is efficient and respectful.

DEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
3.0

Even though I checked in online, and entered all the required information, I had to do it again when I got there. What was the purpose of even adding it online. It sure didn't save any time.

Pam H. 
Rating:
5.0

Customer did not leave a comment.

pauline R. 
Rating:
4.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Flawless

Karen H. 
Rating:
3.0

Customer did not leave a comment.

Darrin S. 
Rating:
5.0

Customer did not leave a comment.

Garry T. 
Rating:
5.0

The selection of equipment at the location have me options to choose from. The service was outstanding!

Dale M. 
Rating:
3.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Dale M. 
Rating:
3.0

Salt the icy parking lot.

GREGORY P. 
No reviews have been submitted for this location.

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