We were treated well by knowledgeable personnel.Judy W.
Customer Reviews for Double Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John S.
Customer did not leave a comment.randy R.
I really enjoyed my experience with Double Store, CBS, NL Uhaul They were so kind and professional I will always use this location.Christa B.
Picked up the truck with an empty tank and had to go get gas in it first before I could use it. Had to bring back on an empty tank and not knowing if I was gonna run out of gas before I got to the gas station.Darrin T.
Customer did not leave a comment.Rhenda S.
Fast friendly service at this location. I would recommend this to anyone needing a rental truck.Trevor F.
The location was very disorganized. I paid for 12 furniture pads, only received 4 unwrapped pads. There was litter from previous renter on dash. The parking lot was not cleared. Eventhough I did everything online in advance I had to redo everything in person. The fuel level reading at pickup time was recorded slightly higher than actual so I was charged an extra 8 L upon return. Now I have been billed twice and will need to contact u-haul to sort out the mess. Very disappointing overall.Donald B.
Customer did not leave a comment.ELIZABETH ANN L B.
Customer did not leave a comment.Darren N.
Store was closed and owner wasnt present despite during posted open hours. Pickup for vehicle was almost 30 mins after scheduled time. Did not have any extra UHaul equipment like the furniture dolly we needed and reserved on website. Everything was smooted out in the end but overall not great UHaul experiencemorrison W.
Have person in charge to do a walk about the vehicle with customer before they leave. Check the mileage, gas & any dents that are on vehicle etc.Tom C.
Customer did not leave a comment.SCOTT D R.
Customer did not leave a comment.ELIZABETH ANN C.
Customer did not leave a comment.Travis B.
The truck was wet on the inside and smelled like fish from the last user. All my furniture therefore now smells like fish. Will never use a uhaul again without checking the inside before I leave.Dustin N.
Great location right in my neighbourhood so easy and convenientBONITA M.
Customer did not leave a comment.THOMAS JONATHAN A.