The only problem I had was after hours drop off. I called to confirm what I needed to do knowing that we would be after closing time. Park the truck, put the key in the orange box. I verified if there was anything else and was told no. the next day, I realized that I had not received a confirmation that I had returned the vehicle. looked into if further and found that I had to return it through the app with pictures. I ended up having to go back, on a Sunday, so location was again closed. had to take the best pictures i could to return the truck. If I had not gotten curious about the missing confirmation, I probably would have had to pay for extra days even though the truck was sitting at the return location.
Shauna L
Granite Mountain Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Valley City, UT 84120
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How U-Haul Reviews WorkOther U-Hauls were parked poorly was unable to park in the necessary spot to drop off ended up needing to park in a blue disabled parking spot.
oswaldo mFabulous Uhaul experience! Wonderful people involved and we loved the 3 seat, mirrors, and smooth/powerful, clean truck with attic and full side tie downs! Only negative or something to consider is cab road noise! Maybe we had a vent open that could have been closed or something but we were almost shouting just to be heard...
Deanne WExcellent
LANCE EI still haven’t received my reimbursement
VANESSA V