Fast and efficient an I'll be backAustin S.
Moving Truck Rental in West Valley City, UT at Advanced Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in West Valley City, UT 84119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Give all details of after hours drop off.Laura B.
This was the worst situation I have ever dealt with. First, the keys to the truck couldn't be located. Next, the equipment (appliance dolly) wasn't there even though they said their system indicated they had 2. I had to take the truck 10 miles away, while be charged for those miles, just to get the dolly I needed. When I tried to verify the condition of the truck, the server errored out. When I tried to upload the fact that I turned the truck in, their system errored out. I have an exact detailed to the mile mileage report of 30 miles but they are charging me for over 100 miles. When disputing it they said I should have disputed it when checking out the vehicle but I was told nothing could be done becaues the server errored out and they had no control over the server. So I am left with no ability to advocate for myself and they are charging me for 3X the amount of miles as I actually drove. I even took screens shots of the server error on my phone but can't get anyone to call me back to escalate. This is the worst experience of my life and had only good things to think about Uhaul but if they do business with such incompetent criminals that over charge their customers then I can't do business further.Josh C.
Exterior of the truck was very dirty. A cleaner exterior would have been nice.SHAWN E.
The manager was awesome, very friendly knowledgeable and courteous.Sue H.
The people at this location go above and beyond in helping customers get what they need. I live in Bluffdale and I for to this location because of their customer service quality. They do amazing!!!!Jessie B.
Service was excellent... they made it super easy and quickJP V.
The location was stifling and smelly, and after not being able to use my card to pay without some sort of manual override from the bank, and my bank suspecting fraud, I wouldn't recommend this location.Lloyd R.
I was oleased with how quock and efficient location it was for me, the staff was fast and friendly.Jess A.
Greetings. the truck was new but dirty inside, I think they had never washed it and the girl who served me almost didn't know about the service. Finally, at least I decided to bring the mattress I needed to carry.Fabian R.
We dropped it off on a Sunday. They were not open. There were 3 parking spots but all full so we had to call the uhaul number. They contacted the manager who said to just park it in front of the others. Hopefully all goes well.Alaina C.
Its difficult to findPaul H.
The truck I rented was double booked. I was NOT treated as a valued customer and I have rented from U-Haul many times; I was told I WAS going to have to locate another truck!! I did not make a mistake in my reservation - your company made the mistake and I was the one who was scrambling to locate another truck - your staff should have stepped up and accommodated me - the staff on site was not helpful at all (I understand it was her second day - she next comment - however she was on the phone with another employee/manager. and they didn't help either!) Luckily another truck was returned a bit early and I was able to rent that one. Make sure your staff is better trained before being left to work alone.Lora D.
Better parking for customers!john M.
Got over charged for no reason, was told by the employee that since the zip tie was already cut off from the dolly and blanket bag I would not be charged and he didnt let me know I had to check the truck in online. He told me just to bring it back the next day, but I brought it back the same day I used it. Would be nice to get my 30 dollars refunded that was over charged.Jared W.
The Uhaul truck was very old and felt unstable while driving. The fuel tank did not even have a cap.Rishi M.
Great customer service the gentleman I talked to was nice and polite.Anthony G.
Super friendly....Gail B.
Everything was Great. Thanks.Ana R.
Small office and were not there when I arrived. THere was a note on the door about when they would be back.Eric N.
our original location was changed to this location at the last minute. The new location only had one truck available and it for an afternoon pick up. This caused me to lose my help and made me delay my trip. And the truck was late.Gabriel C.
Whatever you do don't these guys how to load a car onto a trailer they have no idea. Everybody in the company should know how to load a car on a trailer it's not that hard.Jeremy D.
Customer service was excellent. We needed to keep truck an extra day and they were very understanding.jackie R.
The gentleman who works that particular location was very rude and it was like he was being put upon just to help us. He needs to learn better mannersCasey W.
Very friendly and courteous staff member. Computer software seemed it needed an update or something as it kept asking the same questions. Staff member was a little confused about that. Perhaps some more training is needed.Amanda S.