Customer Reviews for Dresden Village Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dresden Village Furniture

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HEATHER B.
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Customer did not leave a comment.

michael S.
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Nothing

Regina S.
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Customer did not leave a comment.

Cyndi S.
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Key was not available in the lock box. When I called the business owners number on the door of Dresden Furniture store, he was short and acted as if he never used the lock box and that I had to wait until 11 pm when they opened. Pick up time was 8AM and I didn't even get my truck until almost 10 am! If it wasn't for UHAUL I wouldn't have any had it by then. They were awesome getting it arranged to have the key brought to me.

TIM B.
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Customer did not leave a comment.

Robert H.
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N/a

Patrick H.
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Customer did not leave a comment.

April E.
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Customer did not leave a comment.

Erin M.
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roger T.
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have the lady there be more personable

Weldon A.
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Every thing was good when I dropped the truck off they had a drop box and I just drop the keys and contract in the box I let them know the truck was there.

Wilson H.
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Customer did not leave a comment.

Richard A.
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They didn't even have someone there to check us out, and the lady tried to give us a run-around., She said they hadn't even been notified of our rental. We were promised 11:30 a.m. and it was actually about 20+ minutes before we could get the truck. This location is a poor representation of U-Haul.

liz L.
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Make sure you ask about where you drop off your truck

Mandy P.
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There wasn't anyone there at the time I reserved it to give me the uhaul that knew what they were doing. Sat there an hour then had to leave, left my number so if someone called or showed up to help me. Didn't get it till 330p and I reserved it at 12p. And was still charged full price knowing I didn't get it for the 24hr rental. Not very happy because that only gave me an hour and half of daylight to pack it up and unload.

donald J.
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Very Easy to work with.

Rebecca W.
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Customer did not leave a comment.

John Cutler C.
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Customer did not leave a comment.

GREG M.
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great people to work with

Philip W.
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When we arrived the person at the store had to phone the person who had the rental agreement and we had to wait for him. This delayed us about 15 minutes.

GREG M.
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great

GREG M.
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great people to work with

GREG M.
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great people to work with

John F.
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Customer did not leave a comment.

Charles B.
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Location is really run down, but no one was on site. It was a one-way rental and I just put the keys in the drop box.

John S.
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Angel at call center in Columbus made this rental possible. Dresden location had staffing health issue but Angel helped us get the rental anyway. She went above and beyond. This sale wouldn't have been possible without her. Employees like her = increased profits for your business.

Kent B.
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First time renting from uhaul. I was happy with the experience and was pleasantly surprised at the low price.

NORMA T.
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Customer did not leave a comment.

ROD M.
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excellent piece of equipment used 20% less fuel this trip over last falls trip

GREG M.
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equipment was clean, but ran horrible didn't think we were going to make it home

JOHN H.
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nice place, they matched my Budget Truck estimate

THOMAS K.
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Customer did not leave a comment.

JOHN H.
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people were great, and they matched my budget truck price

rosemary K.
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Customer did not leave a comment.

stephen W.
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Had no issues. They even worked around being closed on day i needed

Elizabeth H.
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Customer did not leave a comment.

annette C.
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Customer did not leave a comment.

Country T.
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The only problem with Dresden ohio never no uhauls to rent.

ROGER T.
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Manager there was extremely helpful and willing to go extra steps for mew

Brian H.
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Customer did not leave a comment.

ROD M.
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Customer did not leave a comment.

ROD M.
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efficent

ROD M.
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Helpful

ROD M.
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great service helpful employee (John)

ROD M.
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they came in when the store was closed to check out the Uhaul for me

Sean W.
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Customer did not leave a comment.

chad T.
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Customer did not leave a comment.

ROD M.
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I didn"t have time to fuel the truck when I returned Dealer took the truck and refueled it for me (thanks John)

Paul M.
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I dropped the dolly off before anyone was there. It is a bit confusing because it is a furniture business and the entrances were blocked with material. However, later in the day the dolly was checked in and I was notified by email so that is all one can ask for. Worked out well for me.

ROD M.
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good service

NEAL A.
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Customer did not leave a comment.

michelle E.
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They had given someone else my truck so I waited 30 mins. for them to fix there mistake. The after they changed my location 3 times. I originally ordered from Pine St. They moved it to East Pike and then to Dresden.

ROD M.
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truck had a worn out tire on the drivers outer rear which caused a blow out this goes to show truck was not properly maintained

Greg M.
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Customer did not leave a comment.

ROD M.
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good place

ROD M.
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Customer did not leave a comment.

Adam M.
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Customer did not leave a comment.

jamie D.
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The person did not check the truck out for any damage. I did the report. It took them about 45 min to process the order. Was told as long as it has tires, lights and gas in it is what they were concerned about. Made us feel SO WARM AND HAPPY !!!!

ROD M.
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Customer did not leave a comment.

GREG M.
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GREG M.
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great place, good equipment and staff

GREG M.
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Customer did not leave a comment.

GREG M.
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they even refueled the truck for me when I ask if they could as long as I paid for the fuel

GREG M.
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Customer did not leave a comment.

WALTER S.
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returned my rental after hours

DAVID A.
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Customer did not leave a comment.

MARILYN P.
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woulg have been nice if I would have been told about the hawl button on the end of the gear shift.

JAMES W.
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Better rates for renting to try towing a car behind an RV. There really needs to be a week rate and not day rate after a number of days booked. Plus the estimated cost of the dolly is crazy high since the company that U-Haul owns sells the same dolly for less than $2k or you can get hydraulic brakes which is not included with the rental unit.

GREG M.
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refueled the truck for me and took me home 12375 Main St Trinway

KELLY R.
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Customer did not leave a comment.

KELLY R.
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Customer did not leave a comment.

Gina/Jamey H.
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Was very difficult to find off side roads and road leading I had cars parked on both sides. It was barely a lane wide. Trucks there had the back door open full of crap. Not trash but baskets and hangers. Just crap.

CHARLES V.
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Customer did not leave a comment.

TOM P.
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Customer did not leave a comment.

DAVID P.
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Don't lie and promise stuff you won't do

DAVID P.
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Don't use uhaul!!

RODNEY M.
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Customer did not leave a comment.

GREG M.
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Customer did not leave a comment.

KATRINA S.
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Customer did not leave a comment.

MIKE B.
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Customer did not leave a comment.

RODNEY M.
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great people even took me home when I returned the truck

LINDA H.
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Customer did not leave a comment.

carol S.
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Very polite. Nice atmosphere. Definitely use again. This was the 2nd pick up spot we were sent to. Not only did I have to drive 45 mins topic pick up, but I had to drive an additional 50 mins to pick up at a different spot. Then drive another 45 mins to get to the house we were moving out of. So we lost like 3-4 hrs just trying to get the truck.

Wayne M.
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Customer did not leave a comment.

GREG M.
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good people, needs more equipment

RICHARD R.
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Customer did not leave a comment.

Kurtis T.
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Customer did not leave a comment.

GREG M.
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Customer did not leave a comment.

GREG M.
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Customer did not leave a comment.

mary C.
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Customer did not leave a comment.

ROBERT R.
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When I arrived at the drop off location that was in Adamsville, Ohio they would not accept the truck. Turns out they are not a autherized uhaul dealer yet, but on your website they are. Another Uhaul Website problem, not the fault of the people at the location.

AL I.
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Customer did not leave a comment.

VICKY A.
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Customer did not leave a comment.

Beverly W.
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Customer did not leave a comment.

BRIAN F.
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Customer did not leave a comment.

PAMALA A.
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The headlights on low beam were useless. High beam lit the road less than low beam. Needless to say I had to rent a hotel room when it got dark. Not much power going uphill either.

TERRY A.
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Customer did not leave a comment.

JOSH H.
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Customer did not leave a comment.

GREG M.
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more equipment to choose from,only had very small truck

MICHELLE F.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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