Customer Reviews for Drive In Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Drive In Self Storage

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William L.
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I currently, and for a number of years, have storage units at this facility, as well as space for a boat and RV. The facility is secure, clean, and well maintained. Mrs. Lambert is very efficient, well organized, and doing business with her is a pleasure.

Michael S.
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Good

Cheryl C.
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Customer did not leave a comment.

CYNTHIA P.
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Customer did not leave a comment.

Cynthia N.
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Grant Smith was very professional and kind

Laura G.
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We were extremely happy with the service and the vehicle. Truthfully, this was the best truck rental experience we've ever had. Thank you, we won't go any where else in the future.

John D.
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Customer did not leave a comment.

Aaron S.
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Wow - I never leave reviews but Uhaul has amazing customer service. I would highly recommend using this location.

MILESDAVID L.
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The woman who was working here during drop-off was extremely friendly and provided excellent customer service!

Chris R.
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Customer did not leave a comment.

Stephanie H.
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Easy to check in on website to pick up. Easy to return cargo van at the end of the day.

Mary G.
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Customer did not leave a comment.

James K.
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The covid process is unbearably slow and complicated. Why pay dealers if you have to sit outside by yourself and do it all!

Stephen G.
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Great job, very professional. Service with a smile.

BREANNALYNN K.
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Customer did not leave a comment.

Demetrios L.
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Thomas J.
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MICHAEL G.
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CYNTHIAC P.
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Customer did not leave a comment.

Richard D.
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Truck was ready to go and check in was quick.

William M.
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Nothing. Service is always great here! Love doing business with them. The brakes on this vehicle need to be looked at. Stopping power was weak and you could hear grinding. This is no reflection on this Uhaul dealer.

FRANKJACOB III G.
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Customer did not leave a comment.

CYNTHIAC P.
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Customer did not leave a comment.

DAVIDE N.
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Robert H.
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jack L.
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Ryan S.
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Frank G.
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Jason H.
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Excellent site and service. Outstanding. I will recommend and also be back again.

Peter C.
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I was late 30 mins to return the rental truck because of weather and they charged me for 2 days.

Derek S.
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Customer did not leave a comment.

Brian C.
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Everything was fast and easy. Having a couple larger trucks would be better too

Timothy D.
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Customer did not leave a comment.

James F.
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Total experience was excellent.

Brittany V.
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With everything going on I couldnt beileve how well everything was ran. Also couldnt have had better customer service, she was super chipper and extemely nice.

Robert W.
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Customer did not leave a comment.

Richard V.
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Nothing. Well prepared, knowledgeable and consumer friendly.

jeff B.
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Customer did not leave a comment.

Brenda M.
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Customer did not leave a comment.

Bryan H.
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Customer did not leave a comment.

ROBERT T.
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Customer did not leave a comment.

MARLA L.
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Was professionally handled given the current situation and felt comfortable that all that could be done was done to not spread the virus ....

John K.
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Customer did not leave a comment.

Karin K.
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Customer did not leave a comment.

William I.
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The rental process was quick & easy. No complaints!

Mary C.
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Customer did not leave a comment.

Mary C.
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Customer did not leave a comment.

Jody T.
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Pleasant and efficient service.

Denis G.
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Clearly describe what Location Services need to active on their phones or your system DOSENT WORK and since you don't answer YOUR phones you will ruin their day like you did mine.. F A I L!!

Martin A.
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Customer did not leave a comment.

Brian H.
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Greg D.
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BERNARD H.
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Clean Van! could not see out front windows even after I cleaned them. And dirty inside.

Gary B.
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Customer did not leave a comment.

Dave M.
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I will never go to that business again. She was rude and non caring.

Catherine B.
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The location was great, the people were excellent! I am very upset about the gas charge of 3 gallons because I filled to were it was and drove right to the return and was charged for gas, I will never rent again through U haul you charge a lot per mile and the person puts gas in and still a charge very upset!! Will let others know.

Ann Marie A.
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Thelma the manager/owner is very efficient and professional! Definitely would use this site again! Highly recommend!

NEUZA B.
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Very good customer service!

Nancy M.
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Keep on treating your customers as well as you treated me. I have already recommended you to a few people already

Peter B.
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There was a mixup in my dropoff location, but I was allowed to leave my trailer here anyway, which was much appreciated after a very long trip home. Very considerate; very customer focused service.

Jeffrey G.
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N/A.

Matt R.
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Thanks to Selma and Grant...

Michael T.
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Thelma made the whole rental experience so easy. She is professional and personable!! Thank you!!

Stan L.
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Customer did not leave a comment.

Elizabeth A.
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Customer did not leave a comment.

Jeffrey G.
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N/A.

Jeff S.
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Always rented from this location when I could but never again. I drove 7 miles and the gas meter was on full when I dropped it off yet was charged for 1.9 gallons of gas. I even returned it early because the guy asked if I would so he could try to rent it again....

edward M.
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Customer did not leave a comment.

James R.
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Customer did not leave a comment.

Joe E.
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This place is always immaculate, and Thelma and Grant are very efficient and personable. They always have the vehicle staged and ready to go when I arrive.They are nice to deal with.

Jordan R.
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Customer did not leave a comment.

Patricia H.
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Thelma was great to work with and very knowledgable. She corrected errors made prior to our pickup.

Deborah T.
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Perfect in everyway. Will always use this location for all my moving needs! Thank you for a stress free truck rental??

Floyd R.
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Customer did not leave a comment.

Heath W.
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Drop box Sign could be a bit more visible

James J.
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Customer did not leave a comment.

Josh Q.
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The ramp didn't work

richard E.
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Customer did not leave a comment.

Jim M.
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Customer did not leave a comment.

Dan P.
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Customer did not leave a comment.

Rick C.
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Drive In is the best. Super clean location and trucks. Prompt customer service - they are experts at rentals so it is very fast. Love these folks!

Frank P.
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Customer did not leave a comment.

John M.
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This $19.95 van ended up costing me nearly $50. Not happy.

John L.
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never been treated better in my 68 years on planet earth

Aaron E.
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Customer did not leave a comment.

Sabrina B.
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WE SHOULD NOT HAVE TO TAKE PICS AND DO WORK FOR THE STAFF THATS WHAT THEY GET PAID FOR. AFTER A WORKING HARD TO MOVE YOU SHOULD NOT HAVE TO DEAL WITH MULTIPLE PICS WHEN YOU WANT TO GO TO BED

mary ellen B.
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Customer did not leave a comment.

Boyan T.
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Super friendly and helpful folks.

Raymond C.
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The young lady that waited on me was over the top friendly and helped me save many was very impressed. I normally would not fill out a survey but I feel this women deserves some recognition ??

Chris P.
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Could not have been a better experience. Great service. My favorite place to rent.

Bryan S.
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Customer did not leave a comment.

james O.
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There were mechanical issue

Mickey H.
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Very knowledgeable and curtious team. Put my mind at ease and made everything easy. Thank you Thelma and Grant!

mark I.
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The windows and mirrors were frozen over with ice. Excellent customer service would have been to scrap and clean them off, especially since you knew it was being rented that morning. I don't mind scraping it off, but the truck didn't even have an ice scraper in it. Luckily, I left my car there and didn't get dropped off, so I could use my own. Basics

Robert M.
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Thelma was very knowledgeable and helpful. In spite of the heavy snow she was willing to"get her hands dirty". She made a huge difference.

Carolyn M.
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Nothing....all good!

Alan N.
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Very pleased with this experience. Credit goes to Thelma Lambert for her excellent customer service.

robert M.
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Customer did not leave a comment.

James S.
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No explanation regarding insurance. Bill sent to e-mail so I did not realize I was charged until after my card was charged. Would have declined coverage. Instead bill was padded an extra $14.

Rich T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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