Easy drop off and great folks working at this location. Thank you!
Nick Calise
Customer Reviews for Drivers Seat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean and maintained equipment.
Charles BrockStaff was helpful and friendly. Service was fast even though they had other customers. Safe location and easy parking for trailer.
Sarah KingThey were equally as awesome! I went in to tell them I was there as I had it partially in hooked, they did the rest! Fabulous!
Rebecca WarnerI was rushed to get there to pick up the truck only to have to wait 40 minutes for them to get it ready for me. Then they were gone when I got there to drop it off, 4 minutes late due to a traffic tie-up, with no phone call to ask if I was coming with truck, so had to call U-Haul to find out what to do. I was instructed to rake pics of the truck, odometer, returned moving blankets rented, etc. and leave my paperwork and truck key in the lockbox by a very nice, sympathetic and helpful U-Haul rep.They store staff we're out of office for the next 4 days which caused my credit card to be charged over and over again for days that I did not have the truck "returned" because they didn't close my rental out until they returned to the store 4 days later. When I called to get a refund, I was told, very unapologetically, that I had to call U-Haul because they are the ones charging me because he just closed my ticket out not him. Very Unprofessional and caused caos for me due to unauthorized and unexpected charges to my bank account.
Patti MarkstallerDriver's Seat provides phenomenal customer service. They contacted the rented out trailer to see what time they would arrive to provide me a better pick up time estimate. They also contacted me for early return to help facilitate drop off. Driver's seat also has incredible car accessories in the store for purchase. Great experience!
greson florezthere telling me the uhal insurance is a repair discount
mervin williams