Customer Reviews for Dry Ponds Self Storage
(U-Haul Neighborhood Dealer)

58 reviews

1220 Connelly Springs Rd   Lenoir, NC 28645

(828) 728-1565

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 11/19/2021 - 11/20/2021: Closed

Services at this Location:

Contact Us

(828) 728-1565

1220 Connelly Springs Rd
Lenoir, NC 28645

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 11/19/2021 - 11/20/2021: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Everything was wonderful and staff member was very helpful.

David T. 
Rating:
5.0

Patrick is excellent!!

Richard A. 
Rating:
5.0

Very nice service. Convenient location and was open for business right on time. I will definitely use this location again.

Janice L. 
Rating:
5.0

Very nice and well run facility

Jennifer W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

TERRY P.  |  Overall Experience 
Rating:
5.0

Patrick and Charlotte will go above and beyond to help with anything. Highly recommend this storage facility!!

Kristin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Verna D.  |  Overall Experience 
Rating:
5.0

Friendly, professional, very clean property!

Betty P.  |  Overall Experience 
Rating:
5.0

I resided with Dry Ponds Self Storage for over a year and a half and I have always liked being there. Thank you guys so much!!

Destiny M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Megan C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David C.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Halanna S. 
Rating:
5.0

Customer did not leave a comment.

Travis W. 
Rating:
5.0

Customer did not leave a comment.

Tyra E. 
Rating:
5.0

Very nice and clean place. If I ever need a place to store anything I will come back. Thank you

Elaine P.  |  Overall Experience 
Rating:
5.0

We were absolutely and completely satisfied with Dry Ponds. But we were given ample storage space onsite at the Hub building. On-site storage was/is very critical to serve our non-profit bookstore and gift shops. Your customer service was excellent. Jan Karon Executive Director The Mitford Museum HUB building Hudson NC

Janice K.  |  Overall Experience 
Rating:
5.0

Facility was very neat and clean. Patrick was very friendly, knowledgeable and helpful.

David K. 
Rating:
5.0

Owner of location very nice and professional. Great deal on truck threw Uhaul, called budget and was alot more money.

Scott G. 
Rating:
5.0

Great storage facility. All staff very friendly and helpful. Would definitely recommend and use again.

Cindy D.  |  Overall Experience 
Rating:
5.0

was very happy with everything. Will use again if I every need one.

Linda K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rebecca A.  |  Overall Experience 
Rating:
5.0

Sales person was very helpful and made the experience less stressful. Nice and clean truck and facility also. Highly recommend this company for anyone needing to move and store belongings.

Patricia P. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

Janie M. 
Rating:
5.0

Customer did not leave a comment.

Mary C. 
Rating:
5.0

Customer did not leave a comment.

Randall D. 
Rating:
5.0

I was very well pleased with my storage unit clean and very secure all the staff were very pleasant and friendly I would recommend this unit because of the cleanliness,security and the easy access.

Debbie B.  |  Overall Experience 
Rating:
5.0

Nice clean units, very secure facility. Would definitely use them again.

Brandon T.  |  Overall Experience 
Rating:
5.0

I didn't get the $20.00 refund back yet.

Saundra J.  |  Overall Experience 
Rating:
5.0

The most friendly and helpful owners. I would highly recommend this storage facility; it's very clean and well maintained.

William N.  |  Overall Experience 
Rating:
5.0

The people who ran the storage units were awesome! They were easy to deal with and very friendly. The ease of getting in and out couldn't have been any easier. We would recommend this place to anyone looking to store their belongings!

Jim B.  |  Overall Experience 
Rating:
1.0

Do not rent or pickup from this location!. The owner was rude. The truck had not been cleaned or checked from the last rental and was not ready for us. He told us he didn't have to rent to us if we didn't like it besides he doesn't make any money from uhaul anyway.

Beth A P. 
Rating:
5.0

Customer did not leave a comment.

PD K.  |  Overall Experience 
Rating:
5.0

Staff is great. I felt very welcome. Class act!

Robert H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shakira S. 
Rating:
5.0

Great customer derive very friendly ad professional great place to rent a trailer or moving equipment

Raymond D. 
Rating:
5.0

Customer did not leave a comment.

Joseph R. 
Rating:
1.0

The truck smelt funny and the smell got into some of my clothes that were in boxes on the tuck. I also feel like there should have been more communication in regards to when my location pickup for the Uhaul was switched.

Mikaylen R. 
Rating:
5.0

Customer did not leave a comment.

Becky S. 
Rating:
5.0

Customer did not leave a comment.

Becky S. 
Rating:
5.0

N/S

Rhonda F. 
Rating:
5.0

Excellent service

Ralph B. 
Rating:
2.0

I was 2 hours late dropping off trailer. So they charge me a whole extra day 30 dollars. And then he didn't even come out to unhook trailer. I had to unhook trailer my self and lift off of hitch myself. I'm 60 years old ! Very unprofessional never use them again. Save your time and money and go with a different company! Jim P

jim P. 
Rating:
5.0

Convenient for quick storage options and return of equipment. Very friendly and helpful!

Rhett B. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

sheila A. 
Rating:
5.0

Dry Ponds Self Storage Uhaul was a wonderful experience! We had the 15-foot truck that was clean and no damage. We rented it for an around town move and it was absolutely perfect! The Owner was so nice and accommodating. We highly recommend this storage place and the U-Haul services!

Janine H. 
No reviews have been submitted for this location.

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