Customer Reviews for Dry Ponds Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dry Ponds Self Storage

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bartholomew B. on

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Keep up the good work

Roy H. on

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I did have an issue with the trailer fishtailing while loaded at 45 mph It was very hard to control at this speed and a more inexperienced driver would have had a very bad day pulling the trailer. But the young lady who set my reservation and checked me out was very polite well spoken and very helpful

neil P. on

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Lyndsey H. on

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Cindy K. on

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Megan S. on

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Danyell R. on

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Special thank

Randy E. on

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Patrick is great to work with.

Amy K. on

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eli B. on

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Fantastic service. Very helpful and great owners.

Deborah H. on

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Excellent service. I would definitely come back!

JOANNE L. on

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Dry Ponds owners are very honest and accommodating. Nothing to do with pick up location, but previous renters did not fold & put moving blankets back in storage pocket, or clean & sweep truck out before returning truck. We returned it clean & swept out, and folded blankets (which we didn't use) and put them back in storage pocket.

David R. on

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Location was fine. The agent was extremely helpful. I was very unhappy that I wasn't given my preferred pickup location and actually passed 3 other locations to get to the pickup location.

Jeff B. on

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Tyler J. on

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Cameron M. on

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Nothing

walter S. on

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none

Sharon B. on

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BRIAN P. on

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NEAIL L. on

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Patrick B. on

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Facility is nice and staff is very friendly.

ESTATE OF HAZEL D S. on

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Friendly and great customer service.

James K. on

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The ladies I met at the very end were very sweet and helpful, 10 stars all the way. I thank you both....Jim

Jimmy C. on

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the trailer was left at night, so I did not talk to anyone.

Matthew R. on

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Pamela E. on

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bartholomew B. on

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Bryan M. on

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This business is terrible I'm telling everyone I know how uhaul is the worst business on earth.

Brandon B. on

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Craig H. on

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Make sure the people are there to rent the truck.

Gregory K. on

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VALERIE W. on

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Clean well lit friendly staff

RONDY H. on

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I have used this place a few times now,,always friendly staff,and helpful,,

JP M. on

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TONY G. on

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Great storage company! The staff is great to work with!

Tony G. on

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John W. on

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Brad M. on

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Dan H. on

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Jeff A. on

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Outstanding, friendly and courteous service!

Andrew M. on

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Donald G. on

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This location went out of their way to help us with our rental. We had contacted other places and this location by far has the best customer service.

MICHAEL F. on

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Not a thing. Friendly and responsive to customers, they are wonderful folks to do business with. Went out of their way to meet our needs and make sure we had what we needed, when we needed it. Will go directly to them next time too.

Melba W. on

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LEWIS S. on

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Staff very friendly and helpful. Helped me hook up trailer and make sure everything was in working order. Drop off was simple. I will rent from dry ponds storage again

michael L. on

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Had to wait for 30 minutes before someone showed up by 10 when they open at 8 which made me late for work would never use again

jeremy C. on

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Michael P. on

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Very friendly staff and in and out in minutes. Equipment in great shape

Roger B. on

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Truck rental went very well. If I have to rent a truck in the future, this is the location I will rent from. I also rent storage from this location. They have a very clean location.

Tammy H. on

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Virginia P. on

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The equipment was very clean and service was superior. Would highly recommend this location to anyone looking for storage or a truck.

Lenny R. on

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the service i recevied there was very awsome and would do it again verey plascent ans frindly to talk with had all ifo i needed before i left the site , she was so plasent i would travel out of my way [ay extra milelage just for the good service and mass effert but in to my rental 2/17/2018 that site (rocks ) will recamend to anyone that i can and will tell i felt so inporteing by her ............ she will be my goto location anytime i need to rent any u-haul equipment in the futcher lenny rogers

WAYNE C. on

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Scott A. on

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Andrew H. on

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Truck was perty clean just needed a quick sweep. Staff was great to deal with and very informative.

Jessica B. on

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Garrett B. on

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henry A. on

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Beckie F. on

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Nothing. It all was very clean and warm welcome.

Kennth R. on

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Michael P. on

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Bradley S. on

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Patrick was great to work with. Customer service was superior. Great experience.

Timothy H. on

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sara H. on

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The customer service agent was very rude he told us he's only making the $4 on this transaction then there was a small problem with a previous U-Haul rental they then stated I wish you had this fixed before you came into my door and he also stated that I don't care if you send this to customer service or not.

Jeff A. on

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Let the trailer air out between rentals. It smelled strongly of cigar smoke. Also, the trailer coupling did not work easily and may need attention.

Abigail M. on

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Easy, in and out with friendly service.

Keith C. on

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Kim M. on

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Jessica M. on

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Don G. on

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Location was not open at 8:00 am

MIKE P. on

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Nothing - Patrick and his Dry Ponds Self Storage are awesome

MARK B. on

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Wendy B. on

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Extremely helpful, professional and accommodating. I would use this location and recommend it in a heartbeat. Thank you for making my move so simple.

PHILIP A. on

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WAYNE R. on

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Staff at this location was very friendly and helpful!! Great overall experience!!

daniel R. on

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Nothing!!!! Great experience

Debbie P. on

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DONNA D. on

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Mr Barker went above & beyond HIGHLY RECOMMEND. THANK YOU

Ashley S. on

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Mr. Barker was very helpful and service was wonderful!

Shannan T. on

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Stephan M. on

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ANDREW T. on

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Excellent service, got exactly what I needed when I needed.

JAMES C. on

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KEVIN B. on

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The man at the rental was awesome! Thank you!!!

Michael S. on

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David S. on

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Melissa H. on

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Mary C. on

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Not a thing. Patrick at Dry Ponds Storage had everything ready for me that day, showed me how everything worked, and off I went. Couldn't have been any smoother.

Kyle P. on

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Eric S. on

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Jeff A. on

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Patrick is always great to deal with. If I need a U-HAUL, he's the only place that I'll consider going.

leo V. on

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WARREN W. on

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Excellent rental experience

Robin M. on

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danny Q. on

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Just to let them know overall check everything on the trailer check the tread and make sure it's not dry rotted in between

Bob W. on

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Patrick is doing an awesome job!

Bruce F. on

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Bruce F. on

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WILLIAMS L. on

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Best U-Haul experience I've ever had. The facility, grounds, and truck were all clean and pleasant. The owner was professional, friendly, and helpful. I would not hesitate to use this location again or to recommend it to my friends. Good job.

Ernest E. on

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Let customers know that if they are hauling older vehicles they should get the wider dollies and to get a locking mechanism for the steering wheel.

Steve O. on

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The truck was in excellent condition and drove great. Price was very fair. will definitely use U-Haul again if I need a moving truck.

Paul F. on

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Tom B. on

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WILLIAM T. on

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Your representation at this particular site is a liar. That pretty much sums it up.

William T. on

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I did not get to finish my move. The brake alarm started beeping. I called roadside assistance and they told me some things to try. They did not work. I returned the vehicle because I felt it was not safe to continue.