Customer Reviews for Du Frane Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Du Frane Mini Storage
Larry G. on
Nothing, service was great, truck was clean and ready
brian v. on
Very dark and dingy location, not very inviting staff, barely said a word to me.
Shirley B. on
thanks
Deryl M. on
Very easy in and out. We were supposed to drop off at a different location, but because it's a 3 day weekend and they were in need of the truck, we brought it back to them with an exchange for mileage. Win win for all parties! Excellent customer service
Alexander O. on
Add bedding straps maybe for bigger objects?
John G. on
Great service! Thank you.
John G. on
Even though I received the truck with about 7/8ths of a tank of gas, I felt that I should have received some type of break by returning the truck completely full.
KEITH A. on
Their internal communication system is fantastic. You never feel lost or frustrated since they always keep you informed via e-mail or phone. Everything worked out well and it was a very busy back to college week-end for U-haul! Thanks for the great service!!
Paul M. on
Have the equipment at the closest and reserved location. Traveling an additional 1/2 hour to pick up cost me a days wage.
Robert B. on
Even though I did the Express check in on line, it still took as long as it did when I didn't do it the previos time I rented.
Laura R. on
The location on Division Street was cluttered and dirty. I wasn't greeted by anyone when I arrived. I just waited. The two staff were very disorganized, although one woman seemed to know what was going on and was able to get me just what I needed .
David C. on
Person checking me in was distracted by another and I was there first. I felt invisible
STEFANI P. on
Staff there are always above and beyond helpful, professional, and kind.
JAMMI C. on
Excellent service, always accomodating and helpful, have gone here for years, tried another place a couple years ago and it was awful, the girls that work here are wonderful
Todd G. on
I always rent from here as I never had any issues. Transactions are always straight forward. Please allow the U-Haul locations in Fond du Lac to supply PickUp Trucks. Travelling to Oshkosh 20 miles away one way just means I rent from someone else.
STEPHEN D. on
We didn't plan on renting from Fond du Lac. We wanted a truck from Oshkosh to Madison, Wisconsin. We were assigned a truck in Neenah which would have added more miles to our move. We settled on Fond du Lac but then had to pay for extra miles as we had to drive farther. This really has nothing to do with the Fond du Lac location, more about UHaul in general.
Jontae R. on
GREAT PLACE
David J. on
Thank You
CHARLES F. on
Conveniently located. Friendly staff.
Ashley R. on
You were amazing with your customer service. I appreciate that you were able to work w/ me on finding another suitable renter since I ended up not needing to use the storage unit and wasted your time.