Customer Reviews for Dulux Paints
(U-Haul Neighborhood Dealer)

270 reviews

8 William St   Trenton, ON K8V4B7

(613) 965-6802

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(613) 965-6802

8 William St
Trenton, ON K8V4B7

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

People were very friendly and helpful. They worked to get the best deal for me which I really appreciated.

marylou S. 
Rating:
5.0

Customer did not leave a comment.

RICHARDJC M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELSAVERIO L. 
Rating:
5.0

Nothing, everything was great

KERRYJ B. 
Rating:
5.0

Nothing great job great service very accommodating

NEIL V. 
Rating:
5.0

Customer did not leave a comment.

ZDZISLAWJOHN K. 
Rating:
5.0

Customer did not leave a comment.

joanne L. 
Rating:
5.0

Customer did not leave a comment.

DALEA M. 
Rating:
2.0

PLEASE have your teams check and double check the connection to everyone's hitch before leaving. I have always had great service from the U-Haul location in Trenton (Mary's Place). This is my first time picking up equipment from this location. They made the connection to my vehicle and attached the safety chains etc. They even took a picture of the hook up. On our drive on the 401, the trailer came off the hitch and nearly took out a few cars in the process! I pulled off to the side of the highway to find the trailer unhooked from the hitch ball and only 1 chain still attached to my Jeep and the trailer! At least the chain was installed correctly! This could have been a much worse scenario if I hadn't been able to control my Jeep and managed to pull over safely to the side of a very busy highway! I reattached the trailer and noticed I had to tighten the trailer onto the hitch ball quite a bit before it was secured. When it was installed, they did not tighten it as much as I did at the side of the highway! I should have double checked what they did instead of relying on what I thought was an experienced employee to make the attachment to my vehicle.

Charlton H. 
Rating:
5.0

Customer did not leave a comment.

GARRYCLARENCE M. 
Rating:
5.0

Great customer service

Paul J M. 
Rating:
4.0

Location was great,. Customer service rep was fantastic and friendly. U-Haul as a company is terrible, advertises on your website about adding movers for 160.00 for four hours, I proceed to book it and they tell me it's pushing towards 550 00 and I have to call another company. I reluctantly book it than I have these compy calling me telling me to cancel the other company but the rep wouldn't book it initially with one company due to allocation. I had two seperate companies calling me a d bullying me towards using there company strictly. I cancelled the whole service and was extremely disappointed with the experience. Bad enough paying over 400 than having people call me telling me to cancel another company enormous hassle and a terrible experience which left me with a very unpleasant experience.

Robert M. 
Rating:
5.0

Customer service is excellent and very informative

PEARLB R. 
Rating:
5.0

Was great. Quick pickup and dropoff, plenty of parking, everything I ordered was available.

ROBBY C. 
Rating:
5.0

Customer did not leave a comment.

Roxanne T. 
Rating:
5.0

Customer did not leave a comment.

KELLYM D. 
Rating:
5.0

The owner went above and beyond to make sure I had the best truck and great service. Thank you.

DANIELJOSEPHEMIL L. 
Rating:
5.0

Customer did not leave a comment.

kris P. 
Rating:
5.0

Customer did not leave a comment.

Judith N. 
Rating:
1.0

It's not that I wouldn't recommend this place specifically to a friend because the guy at duplex paint was great. My overall uhaul experience was garbage though as I had a trailer reserved and you guys had it double booked. Sure I got my reservation guarantee but I still had to drive 60+ km For a total of 4 trips. 240 km extra in fuel about 60$ and an extra 3-4 hours of driving. I cant say I would recommend uhaul and myself will likely be looking for an alternative in the future.

DUSTIN B. 
Rating:
5.0

Kevin is knowledgeable and very helpful.

THOMASJ M. 
Rating:
5.0

Very accommodating!

judith N. 
Rating:
5.0

Rented a 5x8 trailer. Wasn't sure if it was big enough and they let me borrow a measuring tape before hooking it up. Trailer was clean. When we dropped off, the connector fell and was a bit damaged but still worked. Mentionned it but was worried i was going to be charged a lot since companies tend to charge alot for damages but barely charged me anything so thats great. Both workers i talked to were great. Thanks!

Jeremy B. 
Rating:
5.0

No improvements required. The whole process, from booking it online, puxking it up, delivering it back, was a positive experience. Keep upp the good work.

LOISM P. 
Rating:
5.0

Customer did not leave a comment.

gene M. 
Rating:
5.0

Customer did not leave a comment.

RICHARDW B. 
Rating:
5.0

Friendly, helpful service.

Mary K. 
Rating:
5.0

Super easy, pleasure to deal with you

CODYJAMES C. 
Rating:
5.0

Both Robert and Kevin were very professional. Both gentleman are customer service professionals. I was moving and their service made a stressful situation way easier. I highly recommend U-Haul.

SIMERONS N. 
Rating:
5.0

Customer did not leave a comment.

Darnell K. 
Rating:
5.0

The pick up location was great and would deal with them anytime. Big issue was the reservation system, original pick up was Parker St in Belleville @ 10 am, I arrived and was advised that pick up location was changed to Trenton. Arrived in Trenton and was advised that reservation was not until 2:30 pm. I can't believe that I was not notified in advance by UHaul. I am very disappointed in the communication from head office.

JOHNP O. 
Rating:
5.0

Customer did not leave a comment.

SHERYLE H. 
Rating:
5.0

Customer did not leave a comment.

Brian L. 
Rating:
5.0

Customer did not leave a comment.

TRACEYA C. 
Rating:
4.0

Customer did not leave a comment.

RICHARDW B. 
Rating:
5.0

Customer did not leave a comment.

Maryanne G. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

The man at the counter was very helpful and had a positive attitude

MATTHEWA C. 
Rating:
5.0

Nothing, guy was super helpful with info and tips

DARRELL THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

OWAN B. 
Rating:
2.0

I told dispatch I was going less than 80 km and asked if $20 in gas would work ... he said try $10 and see if it's close to where it started on gague ... I put in ten and it was close so put in another $5 for a total of $15 (I have receipt) ... the starting red on the contract (which I did not see as they sent to my email and I could only see when I got home) was not accurate ... and the indicated level was also not correct when I received my invoice ... and they carged another $21 for gas!! $36 worth of gas for a trip use of 67km is highway robbery! And not getting a paper receipt up front to see the actual gas level to start was just wrong!!

JOSEPH H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Customer did not leave a comment.

ROBERTARTHUR M. 
Rating:
5.0

We were grateful and very pleased over all with our experience. This location is simply excellent.

DORVALJ P. 
Rating:
1.0

Customer did not leave a comment.

Krzysztof T. 
Rating:
5.0

Customer did not leave a comment.

ANTHONYGARY D. 
Rating:
4.0

Very good service!

DONALDJOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

COURTNEY C. 
Rating:
3.0

very friendly helpful staff, all went as it should have, truck was good etc - no worries until they charged me an extra $19 a couple of days later without any communication as to what its for, not even an email explanation or receipt.

MICHAEL W. 
Rating:
5.0

Truck was filthy. Could hardly see out the window. Seat was ripped. Attendent was very busy and overworked. Despite this she handled everything as best she could.

TONIA M. 
Rating:
5.0

Customer did not leave a comment.

EDWARD M. 
Rating:
1.0

Ordered a 15 foot truck to have a ramp and ordered a flat dolly in order to move a piano. No dolly at any location from Trenton to Scarborough. Put extra kms on truck driving around looking to rent a flat dolly.

PAULR R. 
Rating:
4.0

Great Customer Service and support thank you Kevin

COLLEEN B. 
Rating:
5.0

Helpful staff.

MARTYNJ W. 
Rating:
4.0

Customer did not leave a comment.

ANGELACARRIE B. 
Rating:
5.0

This is our third time using UHaul in 12 years. This location has the most kind and quick service staff. Strongly urge that all customers renting larger UHaul vehicles get quick rundown on braking for that size of vehicle. Thanks very much for the convenience and spectacular service!

Brian P. 
Rating:
4.0

The owner worked hard to help us when the truck we wanted was not returned on time. He set out to find another truck near by and he explained everything to us so we knew what was going on.

MURRAY H. 
Rating:
5.0

Customer did not leave a comment.

SABRIHAKAN H. 
Rating:
4.0

Just dropped off the truck and left the key in a "drop-off box: All-in-all...very satisfied with the people and rental

stephen D. 
Rating:
5.0

Customer did not leave a comment.

Jens H. 
Rating:
5.0

everything went perfectly. good and friendly service.

M-STEPHEN S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL EDWARD C. 
Rating:
5.0

Kevin was amazing. We had to move our daughter last minute and he found the vehicle we needed extremely quickly. Perfect customer service.

MIKE C. 
Rating:
4.0

Customer did not leave a comment.

BASTIENJOSEPH DA L. 
Rating:
5.0

Customer did not leave a comment.

RONALDJ W. 
Rating:
4.0

Customer did not leave a comment.

ANN D. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer service was excellent. Thank you!

KEVINJEROME G. 
Rating:
5.0

Kevin was absolutely wonderful!!!!

MELODYDARLENE L. 
Rating:
5.0

Great service and excellent personality of the employees/owner.

JEFFREYW C. 
Rating:
5.0

The service was great at drop off. They came out and met me at the truck and were friendly and fast. Definitely recommend them to everyone.

Paul M. 
Rating:
5.0

Great service from Kevin at this location. Hands down the best location in the area.

ADAMJEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCEW H. 
Rating:
5.0

Customer did not leave a comment.

ERICALDEGE P. 
Rating:
5.0

Customer did not leave a comment.

BRUCEB W. 
Rating:
5.0

Customer did not leave a comment.

MAURICER G. 
Rating:
5.0

Customer did not leave a comment.

Julie G. 
Rating:
5.0

Customer did not leave a comment.

MICHAELD G. 
Rating:
5.0

Fast friendly service. Will rent from this location again.

JACOB H. 
Rating:
5.0

Overall...a positive experience...friendly and knowledgeable staff.

ANDREWS M. 
Rating:
3.0

Again, the quote given to me by UHaul, was useless. Charged more. Not happy with reservation services, at all.

BRIANA R. 
Rating:
4.0

Friendly

ANGELACARRIE B. 
Rating:
5.0

Kevin was great to deal with

REBEKAHLAUREN H. 
Rating:
5.0

Customer did not leave a comment.

BAILEY,LANDON K. 
Rating:
5.0

Customer did not leave a comment.

garry M. 
Rating:
5.0

Customer did not leave a comment.

Patricia T. 
Rating:
5.0

Excellent service!

andre L. 
Rating:
5.0

Great experience, will use again as needed.

Barry W. 
Rating:
5.0

Found the service was excellent and friendly. Super easy process. Definitely returning for future needs. Thanks, so much!

Kevin B. 
Rating:
5.0

Very nice guy even stayed Open for me after closing for me to be able to pick up a trailer

Bryce M. 
Rating:
5.0

Nothing at this u-haul location Perfect Customer Service, Very Polite and Professional Thanks Kim Guy

kim G. 
Rating:
5.0

The owner at Dulux paint stayed late for me so I could come and pick up my U-Haul truck! Very impressed with the customer service and willingness to go over and above! Thank you so much to Dulux and U-Haul!!

Heather B. 
Rating:
5.0

Great service!

jason O. 
Rating:
5.0

Is very good place good service fast Before i go Colborne gas last year this is very shit place and i want charging me more i call the compagny and is spesk me is ok very no recommande colborne

RONY C. 
Rating:
5.0

Customer did not leave a comment.

Rick V. 
Rating:
5.0

Customer did not leave a comment.

carollyn M. 
Rating:
5.0

Very polite and professional person who process my request.

Jean Sebastien D. 
Rating:
5.0

Even during the COVID 19 Pandemic the whole experience was quick and professional,,,easy peesy

David L. 
No reviews have been submitted for this location.

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