Customer Reviews for Duncan Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Duncan Storage

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Garry M. on

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Doug H. on

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Freddy was very nice in helping me return my truck

Kevin E. on

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Very quick check in here !

ISAAC M. on

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This is the best Uhaul service in the country. These folks are so friendly and professional

Tom K. on

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Rose H. on

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Jennifer E. on

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Poor internet reception which made doing the self pick up longer and took up 20 minutes of my rental time.

Lily G. on

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Cassandra G. on

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After-hours drop-off went smoothly.

Molly W. on

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Donovan G. on

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Penny P. on

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Not give out equipment that is in poor condition. Maintaining your equipment to a satisfactory level. We were told by the gentleman responding to the call, that the truck should never have been rented out in that condition. That the two tires that blew were in really bad shape and should never have even been on the road. We could have had a much worse turn out and not be alive today, had God not been watching over us.

Shane W. on

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Excellent Service from the moment they answered the phone till I Returned the Container. I highly recommend them.

wesley p. on

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Duncan & Sons is very professional and friendly. I recommend using their moving service, best in the business.

Virginia H. on

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KERRY S. on

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The manager stayed open until i could pick up the trailer. It was a great experience!

Larry L. on

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Dropping off after hours, but a manager was there and assisted me in unloading and checking in anyway.

Pamela A B. on

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Morris M. on

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Your services far exceeded my expectations. I don't know how to improve on that

JAMES E. on

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all kind of trouble with parking/brake lights on dolly never did get them to work properly....Staff was great though

adam d. on

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Richard W. on

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No problems with the truck..but I think you should allow 10 extra miles..because we went from point A to point B and we went over the milage allowed.

EMORY H. on

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This is the second time I have used this location. I will be using them again when I move from my current location.

Carolyn R. on

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Vaughn B. on

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TIM W. on

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John A. on

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Miguel O. on

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I can't remember her name but the lady that works there was fantastic. Very friendly service I could tell she liked what she did. Would recommend this location to anyone moving in the area.

Lisa A. on

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Melissa S. on

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Jeffry W. on

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phisuthisak n. on

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Tony G. on

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Great customer service! When I have a need for uhaul rentals I Always use Duncan Moving & Storage. Freddie and his team are always friendly and helpful. I will not rent from anywhere else!

Kristina B. on

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The woman at the front desk was extremely friendly and helpful. It was nice to see a smile when we walked in the door.

Deannelle B. on

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Lynn R. on

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HARRY P. on

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Nothing

Michael E. on

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MICHAEL P. on

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SCOTTY C. on

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as worked well for me

Tony W. on

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Theresa W. on

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Karan D. on

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Jim B. on

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Regina L. on

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Charlie M. on

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emory h. on

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William H. on

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Matthew A. on

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Christopher S. on

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Andrew D. on

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Scott S. on

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Emily B. on

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The delivery address was supposed to be changed. We were told by several people in both starting and ending points that it would be taken care of. It was not and we were charged an extra $160 to have it transported to new address. We should not have to pay for their mistake. Especially since we made several calls to ensure that new address and town were properly documented and we were assured it was. I would not recommend the Ubox to anyone for this reason. The good thing was that goods arrived in good condition. We would like to be reimbursed for the extra delivery charge because if it was delivered to the correct town we could have picked it up ourselves and wouldn't have been charged that amount.

Dena W on

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Went out of their way to help move in on Saturday after hours.

AMANDA B on

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Very please with the service. The storage unit wasn`t as big as I imagined but that was my own fault

Julia K on

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The woman behind the desk was not very friendly. I also did not care that you have to go through the main office and/or personnel to get to your storage room.

KENDRA B on

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Very good service. The process was very simple, no hassle.

DEE S on

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the staff was extemely helpful

REBECCA W on

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very good facility. relatively easy to get to. very clean and the people were nice. easy to pull truck up and unload from it.