Customer Reviews for Dynamic Training Centre
(U-Haul Neighborhood Dealer)

1195 reviews

96 Hodgson Rd   Fredericton, NB E3C2G4

(506) 454-6381

Location Hours

  • Mon-Thur: 8 am - 8 pm
  • Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(506) 454-6381

96 Hodgson Rd
Fredericton, NB E3C2G4

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 8 pm
  • Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Tony M. 
Rating:
2.0

Make sure the equipment I reserved months ago doesn't walk out the door with the customer ahead of me in line.

Thomas H. 
Rating:
1.0

Too much to write!! Worst experience ever and the last!! You didn't follow through on your promises

CARL WAYNE F. 
Rating:
2.0

Truck cab was very dirty. Service was very slow, it took almost one full to pick up our rental at 9am. There were 10 people in line and there was only one person was working at the location, the owner I think, which was surprising given that it was the last day of the month, April 30th in a university town with a lot of students moving in and out of appartements. The owner mentioned having to move approx 45 pieces of equipment, so he knew it was going to be a very busy day.

Gilles Michel L. 
Rating:
2.0

I am very disappointed as I have been charged a $25 + tax cleaning fee as a result of “wet blankets”. These became wet as a result of the rain over the weekend, something outside of my control. I'm assuming the blankets would be laundered after each use for hygiene reasons anyway, so why would I be charged to wash them on this occasion? Rain and therefore stuff getting wet is outside of my control, it would be the same as charging me for the truck getting wet in the rain?

Robert M. 
Rating:
5.0

No complaints made moving very easy and painless.

John Campbell F. 
Rating:
5.0

Manager was great. The lights on my trailer weren't working and he did some trouble shooting and suggested it might be some blown fuses on my SUV. I raced to a store and replaced the fuses and that solved the issue. Definitely recommend.

Michael S. 
Rating:
5.0

Thanks Pat. You were my life saviour today.

lisa S. 
Rating:
5.0

Helpful and friendly staff

Sylvain B. 
Rating:
1.0

I got charged a clean-out fee on a vehicle that was completely cleaned out cab and back, it's much less a deposit when they steal it from you however they can

James V. 
Rating:
3.0

I was grossly over charged based on am error on uhaul part to not correctly document the kms on the truck before my rental. I did get a refund but not to the full amount, they did not refund the taxes they took on top of the extreme over change

Nathan C. 
Rating:
5.0

Customer did not leave a comment.

CEM K. 
Rating:
5.0

Customer did not leave a comment.

Gabriel G. 
Rating:
5.0

Customer did not leave a comment.

Siyum Nur Mohamm M. 
Rating:
5.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Everything was great!

Vanessa F. 
Rating:
5.0

My reservation was for the 1073 Riverside Drive location. Upon arrival at my reservation time the place was closed. I couldn't get through to anyone at your call center. My daughter found the 96 Hodgson road location which I called. He had one unit that just came back which he rented me. This guy saved the day. If I need a rental again I would deal directly with the Hodgson road location.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

MOLLYTAYLOR K. 
Rating:
5.0

Very helpful showed us how to hook up the trailer and car..Great experience

John M. 
Rating:
5.0

Customer did not leave a comment.

Pascal B. 
Rating:
4.0

Customer did not leave a comment.

Pierre-Luc B. 
Rating:
5.0

Customer did not leave a comment.

Sarah C. 
Rating:
5.0

Very helpful

Jeff L. 
Rating:
4.0

Parking area is full of pot holes. Need I say more?

Mona C. 
Rating:
5.0

Customer did not leave a comment.

Odette B. 
Rating:
5.0

Customer did not leave a comment.

Greg P. 
Rating:
4.0

Customer did not leave a comment.

Daniel N. 
Rating:
4.0

Customer did not leave a comment.

darryl L. 
Rating:
4.0

Customer did not leave a comment.

nevin M. 
Rating:
5.0

Customer did not leave a comment.

nick D. 
Rating:
5.0

Not much, I've rented multiple units from this location and all different sizes. All ready to go and no hassle. Will be renting another truck in a few weeks.

Kori Joseph H. 
Rating:
5.0

All good thanks

Robert M. 
Rating:
5.0

Our move was a great help with our move. We ended up with having to keep the trip two extra days due to extended issues with our move. The staff was a great help and very aprreciated for all your patience. Thank you for your service.

Lori P. 
Rating:
5.0

Excellent service! Only place I rent u-haul products! -Matt V

Matthew V. 
Rating:
5.0

Super friendly and helpful staff, my wife and I use this location exclusively.

Warren B. 
Rating:
3.0

Customer did not leave a comment.

Stephanie F. 
Rating:
5.0

Just Awesome service and very good prices. Thanks.

Jean Guy D. 
Rating:
5.0

Customer did not leave a comment.

Celeste W. 
Rating:
5.0

Great customer service!

stella C. 
Rating:
5.0

I Needed to call road side assistance and it didn't work kept hanging up on you when calling. I'm not impressed for the $439 price tag plus over $150 in gas for the truck and not being able to get ahold of the roadside assistance. I'm one angry customer !

Courtney C. 
Rating:
5.0

Customer did not leave a comment.

Adam J. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
5.0

Great customer service! Friendly, clean and well organized.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

adam J. 
Rating:
4.0

Customer did not leave a comment.

Leonard P. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
2.0

Actually clean and maintain your trucks to some degree of industry standard for safety and cleanliness. The bumper was falling off my truck. There were cigarette butt's in the door handles and copyholder. The back was so dirty we had to sweep it before we loaded it. When I asked the guy about a "walkaround" of the vehicle and asked him about the bumper...etc, he said he'll just rip the bumper off and keep putting it out on the road. While driving the truck wouldn't shift out of second for the long gest time, and usually having to go well over the posted speed limit just to get it to change gears. The steering was so loose and had way to much play and unresponsiveness. Again when I mentioned this to the guy,he seemed not to give a hoot whatsoever, and actually looked annoyed that I was even questioning and mentioning these safety issues. As far as I am concerned, that truck is a hazard on the road and should be maintained immediately.

mark G. 
Rating:
5.0

Nothing keep doing what you're doing!!!!

Andy L. 
Rating:
5.0

Customer did not leave a comment.

Nicole S. 
Rating:
3.0

Some people may not like dogs... and music and exercise .... Should have it's own separate entrance

Barry P. 
Rating:
1.0

You people are just the greediest scumbags. You snuck a $20 fee onto my bill because I didn't go online and mark my dolly as returned, despite the fact that it was in the back of the truck, exactly where I picked it up. No one informed me about such an absurd fee, and the fact that I'd have to go online to return a dolly when I just have to drop the truck in a parking lot is just ridiculous. This was on top of several other hidden fees that I narrowly avoided. I will absolutely go out of my way to tell people what an awful business you are - ESPECIALLY this location.

Joel C. 
Rating:
5.0

The driver's side door needed an enormous amount of strength to fully close. The "airbag needs servicing" light was on the entire time, which was a little concerning. The rest of the experience was wonderful.

Scott Nathaniel V. 
Rating:
4.0

Customer did not leave a comment.

darryl L. 
Rating:
1.0

Awful experience. Gentleman at Dynamic Trainning fantastic.

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Albert S. 
Rating:
5.0

Customer did not leave a comment.

Gregory A H. 
Rating:
5.0

The best place to rent U hauls from

ERIC C. 
Rating:
5.0

It would be hard to improve on the great service that this location always offers. They are not the closest center to me, but I am happy to drive the extra distance because they usually have the item I need, and the service is always excellent.

Alex T. 
Rating:
5.0

Customer did not leave a comment.

david C. 
Rating:
5.0

Ill always use this location because of knowledgeable staff.

Patrick O. 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
4.0

If a customer is picking up several pieces of equipment they could call ahead to see if customer needed equipment hooked up. Ie: trailer to truck. Also even though we did the online check in there was a lot of in person interaction. With covid this should be kept to a minimum

Matthew W M. 
Rating:
4.0

Customer did not leave a comment.

Ron T. 
Rating:
5.0

Customer did not leave a comment.

Oscar P. 
Rating:
5.0

Customer did not leave a comment.

darryl L. 
Rating:
3.0

The man went above and beyond. This is the man to rent from

Michael D. 
Rating:
5.0

Thanks dynamic and uhaul. Always fast friendly convenient when I need them. Thanks Pat and staff

lisa S. 
Rating:
2.0

Rented pick up truck to deliver bags of shavings.....had to drop off load on side road because truck could not climb a small incline. I was not informed truck was not equipped with 4wd ...that being said the tires on that vehicle are a M&S tire which is totally wrong type of tire for this climate. I feel that I wasted time and money and should be reimbursed fully or partially.

LYLE W. 
Rating:
4.0

Customer did not leave a comment.

Heather C. 
Rating:
5.0

Nothing, you offer great customer service and always very courteous which is welcomed when renting during a move as it is a very stressful time... so thank you!

Paula Dawn M. 
Rating:
4.0

This was a terrible experience first of all I did not feel safe at all and don't think this truck should have been rented out in the winter. The tires were awful, the wipers did not work well and the trailor straps for the towing were ripped and in very poor condition. I will never rent a uhaul again and will recommend that others don't.

Catena F. 
Rating:
3.0

inspect trucks. broken headlight, wipers just smeared windshield, needed a severe wheel alignment, transmission wouldn't gear down properly on hills, and breaks didn't seems good. overall horrible experience, lucky me and my son weren't in an accident.

Curtis S. 
Rating:
3.0

Was not bad but seemed very expensive though

francis E. 
Rating:
5.0

Convenient drop-off location used for a one-way move.

J Sylvain G. 
Rating:
4.0

A vey good experience. We rented a 15 Foot Box truck for the day. It was clean and was straight forward to drive.

David E. 
Rating:
4.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
3.0

9ft cargo van had a problem with fuel tank and it was nightmare to fill it up! They should not put a vehicle with such problem on the road.

Renata B. 
Rating:
4.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Always reserve in advance

Arthur Q. 
Rating:
5.0

Customer did not leave a comment.

Tie C. 
Rating:
5.0

There is a leak on the weld where fuel is put in the truck . So fuel spills when fueling from around the weld

kent F. 
Rating:
4.0

Upon arrival I was told the trailer I rented would not be big enough for my move. (5 x 10) I received a bigger trailer (6x12) for the same price. Its nice to know someone is looking out for the customer and not just collecting money. Please pass on my sincere gratitude. Robert Whetmore

Robert W. 
Rating:
4.0

Customer did not leave a comment.

keith M. 
Rating:
4.0

Customer did not leave a comment.

Cefas M. 
Rating:
4.0

Customer did not leave a comment.

jonathan H. 
Rating:
5.0

Customer did not leave a comment.

Theresa V. 
Rating:
5.0

The young man who served me was a class act! kudoos

Theresa V. 
Rating:
3.0

Hi to improve your service should have more open signal axles trailer because d only one I could get was in new Brunswick and not in moncton so I hade to pay 7 time more for a day that I would have pay if there was a trailer available at d local place but not my fault u guys didn't enough off them that should be look in to , rip off ,.!!

Desmond A. 
Rating:
5.0

Customer did not leave a comment.

Nicole P. 
Rating:
5.0

Customer did not leave a comment.

Donald L. 
Rating:
5.0

He was out helping a customer when I arrived. I didn't mind waiting as I had wished someone had come outside to help me when I rented it. I needed to extend my rental by a few days and they were very helpful to allow me to do so. Would highly recommend them. When I called Moncton to ask about the extension, they informed me their was no option and I had to have the rental back on the day that it was due. No sympathy for unexpected issues.

Melanie Dawn M. 
Rating:
5.0

Staff is very helpful. Moving truck worked well. Great experience. Highly recommend this location.

David H. 
Rating:
4.0

Customer did not leave a comment.

Alexandre L. 
Rating:
5.0

A1 thanks

Anthony P. 
Rating:
3.0

Hi, Can I please see the actual photo taken by the service attendant from the vehicle odometer showing the actual range of fuel. I am contesting the additional 13 dollars being charge to me considering that i have refilled the fuel exactly the same as what we've seen on the gauge before we use the vehicle. I would like to see that before the remaining balance. Thanks, Jesi

Jesi M. 
Rating:
5.0

Great franchisee. Typically, U-hual has a reputation for not having the vehicle you book at pick-up time. I have done business 3-4 times with this franchise, and my vehicle is always there. Owner/operator is friendly, helpful and accomodating. He takes good care of his customers and takes the time to make sure we're safe on the road.

Marc G. 
Rating:
4.0

Customer did not leave a comment.

Ian T. 
No reviews have been submitted for this location.

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