Customer Reviews for Dynamic Training Centre
(U-Haul Neighborhood Dealer)

1,628 reviews

96 Hodgson Rd   Fredericton, NB E3C2G4

(506) 454-6381

Location Hours

  • Mon-Thur: 8 am - 8 pm
  • Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(506) 454-6381

96 Hodgson Rd
Fredericton, NB E3C2G4

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 8 pm
  • Fri: 8 am - 7 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Tom M. 
Rating:
4.0

Customer did not leave a comment.

MAURICE M. 
Rating:
4.0

Tank should have been full on pick-up, making it easier to simply fill the tank upon delivery. Particular vehicle probably needs alignment - pulls to the right a bit.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

william P. 
Rating:
4.0

The 4'x8' trailer is quite light and prone to bouncing around behind the vehicle. It would be nice if the trailer had tie-down points inside to secure the load. Other than that minor quibble, it suited our needs.

Eric A. 
Rating:
5.0

Great Service, thanks

John W. 
Rating:
5.0

The guy there was absolutely fantastic even though his machine kept shutting down. He kept his cool even with a line up and was very professional and friendly. I will definitely be going back there!!! Katherine Wheaton

catherine W. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
3.0

Customer did not leave a comment.

Benoit H. 
Rating:
1.0

Charged a $23 after hours fee when we dropped off the truck on NB day. Nobody told us there would be a fee to drop the keys off, the truck was clean, gas was filled more than where we left it, and we returned it a day earlier than scheduled. Doesnt seem like great service to me when we went above and beyond to return the truck in good shape .

Stephen Louis D. 
Rating:
5.0

Customer did not leave a comment.

Haley R. 
Rating:
5.0

Customer did not leave a comment.

Donna A. 
Rating:
5.0

I rented a 26 foot truck and it only had a gas V8 engine in it. Seemed underpowered but it didn't do to bad. Gas mileage could of been extremely better if UHaul would switch to diesel trucks.

Jorden B. 
Rating:
5.0

Train all locations to be as friendly/knowledgable and make the trailer rental as straight forward as this transaction!

David P. 
Rating:
5.0

He was awesome 👌

Byron S. 
Rating:
4.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

Jackie C. 
Rating:
4.0

This was not my preferred drop off location. I had arranged ot drop the trailer in Waterville but the location was closed even though they said it would be open. Several attempts to call, text, etc. resulted in no response. Very disappointing and it cost me an extra day of trailer rental plus the cost of hauling the trailer to this location instead. This location did respect the hours of operations they had posted unlike the location in Waterville. The representative was very professional and accommodated my change of plans because of the poor service and response received at your other location in Waterville.

Dennis K. 
Rating:
5.0

Very Polite , helpful. Work performed with professionalism.

Scott L. 
Rating:
1.0

Customer did not leave a comment.

Celina D. 
Rating:
5.0

The Trailer needs a lot of work had a broken broken Leaf Spring On it And made a lot of noises but overall it did the job

Roger O. 
Rating:
3.0

Picked up my rental, took it home, and detailed the interior. Felt a bit grimy when I picked it up.

peter M. 
Rating:
5.0

Customer did not leave a comment.

Kim E. 
Rating:
5.0

Customer did not leave a comment.

Adam S. 
Rating:
5.0

Staff was quick and friendly, knowledgeable about the equipment, made the transaction very easy. Thanks!

Jennifer S. 
Rating:
4.0

Customer did not leave a comment.

Amir F. 
Rating:
5.0

Excelllent service

James Y. 
Rating:
5.0

Customer did not leave a comment.

Roberta S. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

I returned the truck clean but when I picked it has few dust at the back. Moreover, I was told that its marked as full tank but it was not full. I returned it full tank though.

Lokesh V. 
Rating:
5.0

Free Mileage for certain amount per day. Thank you for being there for us while needing to rent truck.

zane L. 
Rating:
4.0

The owner was the one who checked us in and he was great! Super friendly and personable.

Bruce P. 
Rating:
3.0

The U-Haul office is sort of in a back room of another business - the guy working was great - came and disconnected the trailer almost immediately. The parking lot was a little crowed and was ok to drive in, but might not be easy to turn around if necessary.

Steven K. 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE B. 
Rating:
5.0

Customer did not leave a comment.

SherryLynnRebe P. 
Rating:
4.0

Customer did not leave a comment.

Mireille L. 
Rating:
5.0

Customer did not leave a comment.

fiona S. 
Rating:
5.0

Nothing, perfect

regisaasi C. 
Rating:
5.0

Customer did not leave a comment.

Floyd M. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Amazing customer service! Everyone was so nice, thank you!

Vickie L. 
Rating:
5.0

Pretty straightforward, simple process.

Sean C. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
5.0

Great service with fast pick up and drop off.

Dino K. 
Rating:
5.0

Customer did not leave a comment.

Benoit M. 
Rating:
5.0

Not a thing

Brian B. 
Rating:
5.0

Customer did not leave a comment.

darrell B. 
Rating:
1.0

Vehicle had 151000 miles and burned 80$ worth of fuel in a 50 miles trip. Got charged a cleaning fee after personally cleaning the vehicle myself and called to discuss and had absolutely poor customer service.

Ryan D. 
Rating:
4.0

Customer did not leave a comment.

donald G. 
Rating:
4.0

Customer did not leave a comment.

Carmen N. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Drop off was very fast, and your staff member couldn't have been more helpful or organized

Fred T. 
Rating:
1.0

Hire someone else to manage it. The guys an ass and cares more about his gym he manages than he does U-Haul.. your franchise is NEVER the priority. And the guy is always rude.

Jordan W. 
Rating:
5.0

Thank you for last minute reservation

Patty B. 
Rating:
5.0

Dynamic Training is by far the best location in the city. The manager/owner Pat is great and always takes the time to make sure everything is right. I'll go out of my way to use this location over others even when there's extra mileage to rent from there. Keep up the great work.

Iain M. 
Rating:
4.0

Customer did not leave a comment.

Richard O. 
Rating:
5.0

Customer did not leave a comment.

Gurbachan S. 
Rating:
4.0

A Pleasant experience

Philip B. 
Rating:
3.0

Keep fuel in your trucks and don't expect the customer to add the fuel @the time of the rental. And I put in 120 dollars 💸 and got No credit when I returned the vehicle. Lot more in it when I started out for the day.

albert C. 
Rating:
5.0

Customer did not leave a comment.

Elaine T. 
Rating:
5.0

Customer did not leave a comment.

Elaine T. 
Rating:
5.0

I was desperate for a rental vehicle. The pickup truck I rented was a modern and very comfortable vehicle that allowed me to have an incredibly successful trip. Thank you for being so helpful and offering a good rate for a 400 km trip.

Andrew T. 
Rating:
3.0

Truck wasn't very clean when we picked it up, I didn't make a big deal about it and returned it in the same state only to be charged a $50 cleaning fee. Also, the online return was very frustrating - I could not get past the verify location. I called the help and was transferred to three people and on hold for over 30 minutes before someone with a different phone did it for me. It was a huge waste of my time and very frustrating. Lastly there was issues with my billing that I am yet to resolve, if I had any choice in the matter I would not use uhaul again.

Axiom E. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Joel W. 
Rating:
2.0

The location is not very convenient or central . The equipment was very clean but there is something wring with the transmission. I was charged a cleaning fee but there was no broom available to sweep it out.

Sheila L. 
Rating:
3.0

As I said, picked up the truck completely empty. Dropped it just under a 1/4 . Then I was charged $50 because they said it wasn't right at a quarter and that is UHauls policy. Give at truck empty then charge the customer $50 for returning it with fuel????

Robert B. 
Rating:
5.0

The equipment was very clean, and the staff great to deal with and I have no issues with the way I was treated. I will however mention that upon my return the " Change Oil Soon Light" came on. Now personally I have been late on an oil change and this issue could simply have been it just didn't receive one prior to my departure, understanding I travelled over 1000km. Regardless, this is not my first time renting from this specific location nor will it be my last.

David H. 
Rating:
5.0

Service was amazing. Very friendly and went above and beyond. More than I can say for the service we got in Newmarket, ON when we rented there last year.

Jennifer B. 
Rating:
3.0

While this location was fine, this was not the location I was originally told to return the truck. I was sent to an invalid location. I had to call to find a different location. The person I spoke with on the phone was rude and suggested I changed my return location to Hartwell vs Fredericton (which is what it always was). When I told her it was always Fredericton, her response was "I am just telling you what my eyes see". I was finally given a different location and returned the vehicle. Between the incidents at both pickup and drop off, this was not a smooth and easy experience. I was very disappointed and would think twice before recommending based this experience.

Judith M. 
Rating:
4.0

When I rented the vehicle it was about $15 shy of being a full tank of gas. The attendant told me that I could bring the vehicle back at the same level as I received however, it was difficult to know how to fill it to a level that was less than full. I returned the vehicle at almost full but was not reimbursed for having filled it beyond the initial level (was told by the attendant that they could not reimburse me). I was disappointed, in any case. Perhaps the policy should require a full tank upon renting or a reimbursement, if there's a discrepancy as per my situation.

Cathy G. 
Rating:
5.0

Friendly, courteous service.

John L. 
Rating:
5.0

Location yes, staff, not so much!!

Paul M. 
Rating:
5.0

I did notice some garbage in the cab of the cargo van when I got in and the cup holders were very dirty as well when I first got in.

Chloe W. 
Rating:
5.0

Customer did not leave a comment.

Marcel O. 
Rating:
5.0

Customer did not leave a comment.

Shawn H. 
Rating:
5.0

Customer did not leave a comment.

MARCUS V. 
Rating:
4.0

Nothing.. everything was easy when are applying to use/rent their van or truck and the staff very friendly. Great job!

jessie D. 
Rating:
5.0

Fabulous plus helped me with recommendations for someone to help me move

rose W. 
Rating:
5.0

Customer did not leave a comment.

Martha B. 
Rating:
5.0

Perfect customer service

Przemyslaw K. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Tamer S. 
Rating:
4.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

First off, I was able to upgrade to a larger truck with no problems. Very grateful for that. Counter service was fantastic. Truck was running and park for us to leave after completing standard paperwork. There was no inspection or walk around of truck before we drove off. I did take the insurance for the time of contract. The timing for my move was more than one day even though it was a local move. During the time the truck was parked we had heavy rain. The truck leaked causing damage to a mattress. The mattress was in a zipped water resistant bag but did receive water damage. Very disappointing. When truck was returned damage to windshield was brought to attention. My son was the only driver of the truck and knows this did not happen while he was driving this vehicle. Overall the truck did work well. I am hoping for reimbursement of mattress as it may no longer be useable.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

JeanMarc G. 
Rating:
5.0

Customer did not leave a comment.

Tobey C. 
Rating:
3.0

Customer did not leave a comment.

NICOLEMYRIAM M. 
Rating:
5.0

Customer did not leave a comment.

Sylvain B. 
Rating:
1.0

Customer did not leave a comment.

Harrison B. 
Rating:
5.0

Customer did not leave a comment.

Yarrow M. 
Rating:
1.0

Arrive 10 min late and was charge a full day of renting. Unacceptable.

Danny B. 
Rating:
5.0

Nothing to add. Great experience.

Bill P. 
Rating:
5.0

Customer did not leave a comment.

cameron F. 
Rating:
5.0

Customer did not leave a comment.

Sylvain B. 
Rating:
5.0

Customer did not leave a comment.

shaun G. 
Rating:
5.0

Customer did not leave a comment.

Ian D. 
Rating:
4.0

The tires would never pass an inspection! The truck needs an alignment NOW ! The driver side windshield wipers loose.and I had to adjust it twice, and furthermore both wipers need replacing. In my humble opinion the cab was not clean. There wasn't any garbage, but it needed a wipe down and the last customer smoked inside.

john T. 
Rating:
5.0

Customer did not leave a comment.

Tracy F. 
No reviews have been submitted for this location.

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