Hard spot to get in with the truck, roads were awful and pothole ridden. Made it without any i incidents, though. I only put no for personnel because there were none and I just dropped the key.
Seth D
Customer Reviews for Dynamic Training Centre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Location, A+
james cThe employee that was there that morning was incredibly slow. Seemed like he was high.
Stephane MMy reservation was the truck share. I got to the location at the pickup time, yet I was unable to verify and access the truck till 8pm. I was on hold for several minutes without any assistance. After I resolved the issue MYSELF, no concession was given. I still had to return the truck at the initial return time without any consideration of the delayed pickup. And when I went in to return the truck, the staff was very dismissive. Horrible experience, would not recommend to anyone.
Iboromam AThe truck was getting old but it did the job without issue!
gregg cNothing!...Twas a very easy transaction!. Great guys!
Gord SThe location is relatively hidden and obvious in terms of accessing the location and the drop location (fenced area with gate). The access road/parking around this Uhaul location is terrible.
James Psome grease on jack would help un hooking the trailer , the back exit is full of large potholes.
vernon cBest location I've been to in the 3 Provinces I've used U-Haul in. I've used this location multiple times and never had an issue!
Erica HI did not have to interact at all with staff as the drop off was completed online and outside key drop.
Simon REverything was great guys. We're excellent to deal with.
Todd MLove coming to this location, but I would recommend that the trailer i used today should get a new set of tires. They were pretty bald. Other then that very great experience
William WHe was the best he tried to resolve the issue of you guys putting a freeze on my rental for no reason, other than having the unit too long, And they had my phone number could have called me to clear it up.! But no just a freeze on everything! Very poor communication on your part!
wayne rEnsure all warning lights on dash are out and trash from previous renter is removed.
NANCY HNothing to say
Alexandra BTrailer was there when I arrived and drop off was simple.
Timothy ODynamic Training Center in Fredericton NB is very easy to do business, Very knowledgeable of the equipment and like to do business with. Keep up the excellent work.
ANDRE OHe’s the only person out of all of you, except for a Brian in the call centre that would help strengthen out your mess!
wayne rgreat service, and fantastic trailer. Made getting my stranded truck home very straight forward.
Matt WThe individual who helped me was an absolute delight. Great experience
evan pGreat Service!! Excellent staff!!
Paul Rexcellent u need more agents like dynamic and we don't think that u realize what what a jewel they are thks chris
Christopher BI have a service dog that I couldn’t bring because the owner had a loss dog on the premises.
Emilie SThe customer and booking experience was excellent.
Moses EWe did a self return. The office was closed
Marta CExcellent customer service.
Michelle SHit at a busy time, therefor an AA vice E.
Wade HNo need for improvement
Perry MIt was a little confusing to find (we are from out of town). The gentleman who took care of us was very friendly and helpful! Thank you
Timothy OLights stopped working after picking up our first load. We had a 6x 12 covered trailer. Lights should be working for safety. This delayed us 3 hours while we waited for a technician. We only got half our moving done. Time I didn’t have to waste
Chrissie NIt was very, very difficult to find the location. And I specifically asked him to review the vehicle with me to ensure I had met all the return requirements and I wouldn't be charged extra fees, but he would not do it with me and said he would do it later without me. As a result, I was charged extra fees without knowing why and without being given a chance to correct whatever was the issue.
Meaghan PVans should have 3 seats
todd hNothing at that location, works well for their business model.
JAMES FMy experience was really good. I did have trouble finding the office. But that may just be my awkwardness. But maybe a sign that can be seen from Hanwell. Or maybe there is already one and I missed it. Thanks so much. I was happy with the service I got from you. Il use you again some time.
Travis PReservation was in my name. Asked them to put the contract in my Son's name and list him as the driver; they left the contract in my name and listed me as the driver and we didn't realize this until my Son was hours down the road. Unimpressed.
TODD pI have rented from this operator several times. Always a positive experience!
John KI have taken this truck for the moveing but seriously i am very much angry about your staff he has not inspected the truck in front of me and after that he said me you have stuff in the truck and you charger for it 25 $ thats bullshit this company is fraud you show that you take less payments but your hiden charges which your staff does not seriously i have used first time and i will never use this service again this is fucking fraud and you recipt is for 192$ and from my credit card its showing $225 i will case on your your company is fraud
chirag wI had an excellent experience with the service from start to finish. The staff were professional, friendly, and attentive to my needs throughout the entire process. I would highly recommend them to friends and family.
Edgar BExcellent customer service from start to finish with this location. The staff was friendly, helpful and made that whole rental process quick and stress-free. Bonus points for the adorable friendly dog on site that made the visit even better!!!
Michelle SPatrick was very knowledgable and helpful with all the information I needed for setting up and towing the Uhaul trailer. Great service overall!
Richard KCan’t think of anything
Bradley CThe transmission on the U-HAUL truck provided was leaking fluid and barely shifting into drive/reverse. Returned earlier than desired in order to avoid breaking down while on the road.
Hunter WAlways great!
Tarek NEverything went very well No complaints. The salesman was excellent and answered all our questions.. he was very professional.
MARK SI wish they would open at 7:45 so we could be on the road for 8:00 . When there’s people ahead of you, you have to wait and you don’t get out until 8:15. The guys were really nice
Mary EIt was a great experience. I would recommend to anyone.
KEVIN LQuick and easy thank you!
Amy GWhile it was indicated on the door that the location should have been open at the time we dropped the U-Haul off (middle of the day). No one was there. The place was locked and no indication of what to do. WE managed but it was a disappointment.
Lynn GThe location was a little tricky to find with the GPS.
Christopher S