Customer Reviews for E N E Auto Vente Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of E N E Auto Vente Inc
Marie Goretti H. on
I appreciate the flexibility and how fast to find urgent solutions.This was a very good experience.The phone line for calls sometime very busy, need improvements
Melvin H. on
I hade an issue to self return, I would take picture of the dashboard but it would not let me continue. I had to go so I dropped the key then contacted uhaul through live chat and sent the dashboard picture but I am currently contesting my receipt because I got charged for 2 periods when I only kept the truck for 4 hours! My experience was good until the trouble to return and I hope this will be fixed very soon.
Sajad S. on
Please make sure once one books a rental online with all required information he/ she should not be ask again to provide the same information to your agent. Going through same process all over again. Of coarse one or two pieces of ID should be required for the pickup the key or the pre-inspection of the equipment as every necessary measures. Thanks
Mathieu D. on
Michel H. on
We dropped off the truck a day earlier to our specified location and from the start, we could park on the lot (we used the sidewalk) because cars we park mish mash all over. The owner of the place knew we were coming but said that we weren't on his system and made us call uhaul to fix the situation and only accepted the truck once they said that it was on the system. No final report from him, so I took a picture of the odometer and fuel gauge and walk around the truck to make him see that there were no damages.
Christopher S. on
The van was frozen into place and we far not had weather to do that in over a week. I was also waiting for over 45 minutes to get out with the truck. I also was not automatically given a copy of the contract. I had to demand one. Once I came back with the truck, It was still over 15 minutes for me to get a copy of the receipt. I would not ever rent from this location agsin
Marvin F. on
Customer did not leave a comment.
jeswinder s. on
Maxime T. on
The guy opened his garage 20 minutes later than suppossed after i have called im three times.... 1h30 later after a lot of troubles with "his informatic system" supossedly! Been too late to take the car so i paid for nothing... Big lost of time and money!!!! This guy doest speak a word of french and he is note able to do nothing with a computer....very incompétent. Finnaly it is your technical support that made this rental possible... They entered the computer and do it at his place...very angry with all of this experiment