Customer Reviews for El Martinez Auto Services
(U-Haul Neighborhood Dealer)

25 reviews

4208 Culebra Rd   San Antonio, TX 78228

(210) 682-2652

Office Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(210) 682-2652

4208 Culebra Rd
San Antonio, TX 78228

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I rent from Uhaul several times a year, and never have I had a badly working vehicle like the truck that was rented to me, I am not sure it was worth the $600+ 2 day rental. The truck was a 15ft rental with rough start, bad engine noise and was had to handle and dangerous due to the lose fly wheel. I rented it for two days and saw it had over 145,000 miles but it was a rough and not forgiving rental this time around .....the staff was nice and polite, not much more to say about the rental

Jose O 
Rating:
5.0

Customer did not leave a comment.

Jason H 
Rating:
4.0

The gas gauge read full but as soon as I started to drive it moved off full. It took $10 to top off.

michelle g 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
5.0

Customer did not leave a comment.

SANDRA H 
Rating:
5.0

Nada todo excelente

Vanessa F 
Rating:
5.0

Customer did not leave a comment.

Lisa M 
Rating:
2.0

The truck had no gas in it. I have already spoken to someone from uhaul of the dirty conditions of the truck as well.

Jodi H 
Rating:
1.0

El Martinez computers were not working properly and then I was overcharged 5 days after I returned the truck for additional days, mileage and insurance. When I called them they said it wasn;t them it was corporate UHaul so I am inquiring here. I was overcharged 300 dollars

LUIS G 
Rating:
1.0

Customer did not leave a comment.

EMILY G 
Rating:
5.0

Customer did not leave a comment.

LEOPOLDO S 
Rating:
5.0

They where very kind,excellent customer service.

LaTonya A 
Rating:
1.0

Customer did not leave a comment.

BRYCE T 
Rating:
5.0

Customer did not leave a comment.

LINH N 
Rating:
5.0

Customer did not leave a comment.

KATIE M 
Rating:
5.0

Customer did not leave a comment.

Roland M 
Rating:
5.0

Keep up the good work everyone great job! Thank you for all your help

Francisco A 
Rating:
3.0

Friendly staff,very proficient, and good customer service. Would highly recommend.

Michael R 
Rating:
5.0

Fast and easy pick up and drop off. Great customer service.

Francisco A 
Rating:
3.0

Friendly staff,very proficient, and good customer service. Would highly recommend.

MICHAEL R 
Rating:
5.0

Fast and easy pick up and drop off. Great customer service.

FRANCISCO A 
Rating:
5.0

Keep up the good work everyone great job! Thank you for all your help

FRANCISCO A 
Rating:
2.0

No interactions, no customer service, no pleasant experience. Uhaul and it's staff needs some major adjustments.

ALFREDO M 
Rating:
5.0

Customer did not leave a comment.

ARTHUR V 
Rating:
5.0

Customer did not leave a comment.

JOSIE D 
No reviews have been submitted for this location.
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