Customer Reviews for East Coast Auto Repair
(U-Haul Neighborhood Dealer)

45 reviews

215 S 11th Ave   Mount Vernon, NY 10550

(914) 202-2424

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(914) 202-2424

215 S 11th Ave
Mount Vernon, NY 10550

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jakub Z. 
Rating:
4.0

Customer did not leave a comment.

GAVIN C. 
Rating:
5.0

The locations needs a electronic key box, because I had to wait for the representative to arrive for me to receive the vehicle keys

Nana O. 
Rating:
5.0

Customer did not leave a comment.

Darly A. 
Rating:
4.0

Customer did not leave a comment.

Anice C. 
Rating:
5.0

Called truck was available, the clerk was professional yes highly recommend

ALESCIA B. 
Rating:
3.0

Customer did not leave a comment.

Claire A. 
Rating:
1.0

Customer did not leave a comment.

Jonathan M. 
Rating:
1.0

Customer did not leave a comment.

ADEL B. 
Rating:
1.0

Customer did not leave a comment.

Claire G. 
Rating:
3.0

I think my uhaul experience was a bit frustrating but the customer service workers were very helpful. I think that Uhaul needs to coordinate better with the schedules of the actual location, for example I had a schedule for a different location for 8am but my reservation was switched to self check in, then I was sent to this location and was told it would be open by 9 however it wasn't open until 9:45. That was very frustrating. Luckily the customer service rep was able to extend my time w the truck. The truck was as clean as it it could be given its purpose.

Masiel V. 
Rating:
3.0

I made my reservation through the app and i did not select CDW. I only drove about 5mi total and had the vehicle for about 2 hours.I figured that i did not need CDW but i noticed it on my bill.

Andrew H. 
Rating:
1.0

Awful experience.

Alinel A. 
Rating:
3.0

Very good customer service and accommodating to customers needs. STAFF friendly.

Audra E. 
Rating:
5.0

Customer did not leave a comment.

PALUMBO M. 
Rating:
5.0

Customer did not leave a comment.

DOREEN M. 
Rating:
5.0

Customer did not leave a comment.

Ruth A. 
Rating:
4.0

Customer did not leave a comment.

Aaron C. 
Rating:
5.0

Good friendly curtious excelent rception.

Onica R. 
Rating:
5.0

Customer did not leave a comment.

Rajendra R. 
Rating:
1.0

Customer did not leave a comment.

Jessica R. 
Rating:
1.0

Had reservation for 7 am and the location was closed. I did not get my truck until after 8 after calling multiple times for someone to open the place.

Chyrisse C. 
Rating:
4.0

Bring Clorox wipes and disinfect before to use. It was super dirty.

SERGIO R. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
3.0

Customer did not leave a comment.

Rohan H. 
Rating:
3.0

I didn't feel comfortable leaving the truck on the street.

Lansford D. 
Rating:
2.0

Be on time!! Pick up was at 8 am. Didn't get vehicle until after 8:30. The representative was late and took his time even though he knew I had been waiting on him.

Kenneth H. 
Rating:
5.0

The rental person was very helpful

Basdeo L. 
Rating:
3.0

Location not easily found

Danielle A. 
Rating:
5.0

Advertise more for this location. A dear friend recommended this Mt Vernon site. Very professional.

PATRICIA R. 
Rating:
5.0

All ok

BLANCHE L. 
Rating:
1.0

Location was changed a day before move. Had to go 3 towns away instead of 1. Truck had less than an eighth of a tank when received. Almost ran out of gas before getting to nearest service station which was only 25 miles away. No furniture pads at location at time of pickup even though it was ordered and confirmed the day before on the phone. Furniture ended up damaged because I had no time to get any.

Evan R. 
Rating:
1.0

They way spoken to and cleaness of the vehicle

Jasmine J. 
Rating:
4.0

From making the reservation to picking up the truck to the return it was seamless. The shop was closed when I returned the truck but I was instructed prior to park the truck at a specific place. I also took pictures of the truck and dropped the key in the door slot as instructed. Good Deal and would use them again

Jeanine S. 
Rating:
4.0

Customer did not leave a comment.

Elisa K. 
Rating:
4.0

Customer did not leave a comment.

Roberto C. 
Rating:
5.0

perfect

KISHORE P. 
Rating:
5.0

Customer did not leave a comment.

COGHIEL J. 
Rating:
4.0

Roy was very helpful and the truck ran smoothly . I was very pleased with the service.

Jaritt S. 
Rating:
2.0

The place opened at 8am and the truck didn't arrive until 10am, causing me delays to get my move on the road.

Glorylu T. 
Rating:
5.0

Everything was great

Leah C. 
Rating:
3.0

Customer did not leave a comment.

LEE W. 
Rating:
5.0

More trucks to choose from

HILL B. 
Rating:
5.0

Perfect everthing

Ricardo S. 
Rating:
5.0

Customer did not leave a comment.

carlos A. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top