Very friendly and knowledgeable
ROBERT B
Customer Reviews for Eastland Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was perfect. I would like to recommend the access to a trailer cart to lift the trailer on and off the hitch, also the equipment should be parked with the hitch towards the street for easy access.
CLAUS LService at the Eastland,TX location was excellent. The Alpine drop off was OK, but did not understand why we were charges on extra $11 for fuel when we had just filled up the truck with gas at that location.
KAREN HVery courteous and vehicle was clean and new
CLARESA HThey gave me one price and charge me for two days. I only used for one day.
JOSE GI could not understand the person working there and then he proceeds to put the wrong mileage in which then is trying to charge me and extra 200 dollars. Thank God I took a picture of the mileage before we took the truck.
Heather BEmployee did not know how to check me in. Had to call owner. They faced time the check in. He was trying to read the gas and mileage off the FaceTime call. Very bad customer service. The charged me for gas. I stoped and replaced the gas I used. I turned it in with 3/4 tank which is what I pick up vehicle with. Horrible experience!
MARK B