Property Manager gave good customer service.Lolita J.
Customer Reviews for Easy Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service representative Stephanie was awesome and very pleasant! Thanks for everything!Nicole R.
The customer service rep on site was very nice, helpful and friendly. The location is kind of hard to turn into. The trick wa a bit dirty but to be expected.lakenya H.
The lady's that work there are amazing!Sid Z.
Customer did not leave a comment.Givone R.
Didn't receive a call to discuss final charges just received an email.JUNELL J.
I loved the service!...Keiarea P.
Customer did not leave a comment.ARTHUR J.
Customer service was awesome keep up the good workJAMES L.
Be more transparentChristopher P.
No improvement neededDiane K.
Customer did not leave a comment.KACEY B.
Everything overall was quick and easy ????Malik J.
Customer did not leave a comment.Alvin C.
The 24/7 pickup procedures were glitchy and frustrating. It took a maddening 60 minutes just to pick up the truck. This was while attempting to work with the staff on duty, Chat with the website representative (who never answered and remain on hold for 15 minutes before someone answered the 800- number. But that was just the tip of the iceberg.Kindra W.
Customer did not leave a comment.shervada W.
Correct procedure wasn't followed a lot of errors on my statement no refund wrong informationDelicia G.