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JOHN P
Customer Reviews for Eclipse Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Terry & Amanda we're great to work with! Thanks!
Emily WTerry and his wife make things go smoothly and without any stress …
Danny OThe trailer was not lubricated and the side lights were not working
Karanveer SVery friendly and helpful staff . I highly recommend.
John VThe tye was missing off right front tire and driver side was loose
William DNothing to add
ROBBIE TVery good, clean and friendly staff
Keith WVery limited selection of vehicles available but really friendly and helpful staff
Kathryn DLoved the way the new kid that waited on me was treated by his experienced co-workers
ed mImprove gas mileage of trucks
john mCustomer service was excellent. Highly recommended!!!
dan dNothing
Jimmy AThe location is great and the staff very friendly. The behind the scenes staff not so friendly.
Danny OI rented a 20 ft truck, 1 way for 2 days, this location didn't have a payment method with debit, had to pay cash + a deposit. Never told me that the cost was not reimbursable if brought back a day early. Only used the truck for 24 hrs, and was not overly impressed.
Marc Gnothing different
PAUL DI could not believe the price my daughter moved to PEI in June and paid $1800 and moved backed to NL and I paid $4500 that to me is disgusting and I will not use I haul again for that purpose It was almost as cheap to have the movers do it for $5900 and we could just have sat back and not had to move anything! Lesson learned
Nikola ANot one thing Excellent Customer Service
DARRYL RExcellent customer service!
Heather EConvenient and people were extremely accommodating.
Mike GHave a mobile pick up box
Shane GI was totally impressed with the service. Because of a pending storm I changed the times that I needed the uhaul and contacted terry last minute on the change he was more than happy to help on less than one hour notice everything was ready to go drop off was equally accommodating. Terry was polite and professional and definitely knows his business. What would I change absolutely nothing Well done
charlene cTruck was parked in the trees when I picked it up, and cargo bay had an awful smell and residue on the floor. It required washing before I was able to use it. When I told the busyness about it, they apologized but offered no solution or alternative truck.
Colin CResponsive & reliable. Love these guys!
Michelle MExpensive for Kim’s.
BRIDGETTE BFantastic customer service and great help if you need movers!
Michelle MVery friendly and helpful, I didn’t have to do anything, agent hooked trailer up, as well as loaned me an adapter for the light hookup. Excellent location,
Allison LVery courteous and efficient
barb WGreat service, thank you !!
warren hCustomer service was awesome ????????
jimmy sCargo bay was dirty, debris and dirt from previous use, just needed to be swept out.
brian hVery Accommodating
Brody TThis is one of the best U haul location there is. People are friendly and go an extra mile to help you out. Highly reccomend.
Alex SWould like to see ramps for loading recreational vehicles
keith mQuick easy.
Brody TThey had a difficult time using your website to do the registration. Even when he called the uhall agent had a difficult time. needs to be smoother
paul mHave a sign as to where the office is located. Had to go to a house and ask where to find the office.
Danny OWe have never used UHaul before but our experience was wonderful... would most definitely be using it again and would highly recommend it to our friends and family!!!
Cindy WTerry was very friendly and helpful. I was greatly appreciative of his time to explain everything in detail to me and show me how the truck worked. It was an overall grear experience.
sharon dNo complaints, I've used Uhaul several times and when I need a truck to haul or move it is always Uhaul.
Greg BEverything went perfectly. Pick up drop off. Trailer was easy to tow, clean and ready to go.
KEN DThe Menager who give me the truck it was nice and very very good... Thanks to him...
MENSUR B