Customer Reviews for Economart Food & Beverage
(U-Haul Neighborhood Dealer)

1,449 reviews

4105 NW 13th St   Gainesville, FL 32609

(352) 505-1901

Office Hours

  • Mon-Fri: 8 am - 9 pm
  • Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm
Special Operating Hours
  • 8/11/2025: 8:30 am - 9:00 pm

Services at this Location:

Contact Us

(352) 505-1901

4105 NW 13th St
Gainesville, FL 32609

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 9 pm
  • Sat: 7 am - 9 pm
  • Sun: 8 am - 9 pm
Special Operating Hours
  • 8/11/2025: 8:30 am - 9:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

AMELIA S 
Rating:
5.0

The staff went above and beyond to make the experience wonderful and efficient!

SALEWA M 
Rating:
4.0

Customer did not leave a comment.

MOSUNMOLA A 
Rating:
5.0

Customer did not leave a comment.

ANTONIO T 
Rating:
5.0

Customer did not leave a comment.

John M 
Rating:
3.0

Customer did not leave a comment.

Michael S 
Rating:
3.0

Customer did not leave a comment.

ARIEL T 
Rating:
5.0

Customer did not leave a comment.

OWEN H 
Rating:
4.0

Customer did not leave a comment.

MICHEL S 
Rating:
5.0

Customer did not leave a comment.

susan s 
Rating:
5.0

It was a smooth and easy pickup and delivery!

KATHRYN H 
Rating:
5.0

Truck needs to be cleaned and vacuum inside. Found socks left behind, dead roaches, dirty floor.

Sonia I 
Rating:
5.0

Customer did not leave a comment.

Randal M 
Rating:
5.0

Very fast and friendly

Michael T 
Rating:
5.0

Great job. Everyone was friendly and helpful.

Samuel M 
Rating:
1.0

The inside of the rental truck was dirty, trash was left from the previous driver and there was spilled coffee. There were multiple holes in the roof of the rental truck, no one mentioned anything about it. We patched the hole ourselves, and we’re lucky we did that because we drove very far and it rained multiple times. Overall, not happy with the condition of the rental truck. Not happy that no one mentioned the holes in the roof, and we had to patch it ourselves.

Angela H 
Rating:
5.0

Proprietor was very helpful, prepared, guiding, wonderfully communicative with key info, positive energy, efficient - overall outstanding! Process for pickup via link is also easy and efficient. Thank you

KRISTINA E 
Rating:
5.0

Customer did not leave a comment.

Patrick L 
Rating:
5.0

The same u-haul employees that would end up attaching my trailer greeted me with a smile and let me know where to check in. He was the one that made the experience excellent and not just average.

AMY B 
Rating:
5.0

Easy in and out for pickup and drop off.

Jeffrey S 
Rating:
5.0

Customer did not leave a comment.

REY A 
Rating:
5.0

Customer did not leave a comment.

TAYLOR M 
Rating:
5.0

They were fantastic there. Very understanding and helpful

Jonathan R 
Rating:
4.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Nothing

RICHARD E 
Rating:
5.0

Absolutamente nada todo esta muy bien

SAUL S 
Rating:
1.0

Customer did not leave a comment.

WAYNE W 
Rating:
5.0

Customer did not leave a comment.

LAZARUS R 
Rating:
5.0

Customer did not leave a comment.

Kristi H 
Rating:
5.0

Customer did not leave a comment.

Kelsey P 
Rating:
5.0

Give yourself time by arriving a few minutes early

STEVE B 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F 
Rating:
5.0

We always use this location when renting a Uhaul. The owner of the company is very nice, friendly and its easy to get in and out quickly.

Chris I 
Rating:
5.0

a+++ service from the owner, welcoming, and easy to talk to.

ANDREW J 
Rating:
5.0

5*, walked out to greet me, asked if I need any help and even showed concern with the old and dated equipment they rented me in Alaska. Great service here!!

Andrew J 
Rating:
5.0

Customer did not leave a comment.

DARIS C 
Rating:
1.0

You can definitely give me some type of discount. The truck that I rented had a bad gear shifter, it was VERY HARD to shift from park to reverse I brought it back to the office and they agreed with me and to top it off it's over 100 degrees and the AC does not work, the guys tried to fix it then it would not crank up and this has been a VERY BAD EXPERIENCE inconvenience

ANDREA D 
Rating:
4.0

Great service, super friendly, easy process.

Craig P 
Rating:
5.0

Customer did not leave a comment.

Timothy S 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R 
Rating:
5.0

The management was super helpful and made my college student apartment move simple... thank you Economart guy!

Ronald L 
Rating:
4.0

Attendant was very friendly and helpful. We would have preferred the location we had first selected, but all worked out fine.

Robert T 
Rating:
5.0

Enjoyed talking to the owner while completing the rental process, very nice!

WAYNE B 
Rating:
3.0

Customer did not leave a comment.

CYNTHIA S 
Rating:
4.0

Parking was really tight and this location is in a not so nice area of town. Owner was friendly and honest about concerns from last driver of the truck. When putting gas in the truck I could not pump gas faster than a trickle so there may be a kink in the fuel lines somewhere. Also the truck made some grinding noises randomly when at low speed or shifting in lower gears. The truck was clean but it might be in need of a tune up. Overall I'm still happy thanks uhaul!

Nathan P 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Theodore M 
Rating:
5.0

Great Service!!!

brandi b 
Rating:
1.0

When you make reservations online, the equipment should be there or I should be notified before I pick up. Ridiculous

Timothy T 
Rating:
4.0

Clean cab area

Edward M 
Rating:
5.0

fantastic agent got me out quickly

James A 
Rating:
5.0

Easy pick up, the man in charge was very helpful. He made it quick and easy to get in and get out.

Holly W 
Rating:
5.0

Customer did not leave a comment.

Ernesto B 
Rating:
3.0

Customer did not leave a comment.

DEBORAH P 
Rating:
5.0

Customer did not leave a comment.

Andrew Y 
Rating:
5.0

Customer did not leave a comment.

TYLER L 
Rating:
5.0

I was surprised to find that the mirrors on the 15 foot trucks offered limited / no fine adjustments. The mirrors only move to allow them to be brought close to the truck for access. This made freeway driving in Atlanta, Nashville and Chicago more difficult than should be.

Stanley Z 
Rating:
5.0

A+ The Best!

ANDREW M 
Rating:
5.0

Great Customer Service 6 years ago and the same on my last rental

robert b 
Rating:
3.0

The truck was out of alignment which made the drive very uncomfortable (both unloaded & loaded)

Kevin S 
Rating:
5.0

Customer did not leave a comment.

SPENSER M 
Rating:
5.0

operator mentioned this was one of busiest weeks of the year, but was very efficient and kind

RICHARD H 
Rating:
3.0

It was not cleaned out it had leftover trash form precious customer inside the truck I had to clean that out myself

Julianne W 
Rating:
3.0

Your technology is terrible and crashed while we were trying to check out. It took me an hour to wait for your systems to come back up so he could process my transaction. Its embarrassing that a global company cant handle the transaction volume that is required to run a company.

Richard R 
Rating:
3.0

Lights were dim and windshield wipers were terrible. I could barely see the road because of the streaking. Very dangerous. Other then these things the truck was good.

Gary R 
Rating:
5.0

Keep up the great work!!

Ronald K 
Rating:
5.0

The "owner" of the business was very knowledgeable and when it came time to load my car on the car hauler, he helped me and made sure all connections were secure and safe.

CLIFFORD S 
Rating:
3.0

Customer did not leave a comment.

ZEIDI J 
Rating:
5.0

courteous, helpful and energetic customer service

TOBY L 
Rating:
5.0

Offer a "per hour" rate. I only needed it one hour and still had to pay the 24-hour rate.

Wanda N 
Rating:
4.0

Customer did not leave a comment.

JEFF M 
Rating:
3.0

Customer did not leave a comment.

CLARK P 
Rating:
3.0

Trailer given to me was in very bad shape but worked well

Bryan S 
Rating:
3.0

Everything went pretty smooth.

NATALIE M 
Rating:
5.0

Customer did not leave a comment.

ROBERT H 
Rating:
1.0

Customer did not leave a comment.

BENJAMIN B 
Rating:
5.0

Customer did not leave a comment.

JULIAN B 
Rating:
5.0

Customer did not leave a comment.

Gerald S 
Rating:
5.0

Great Services

PANKAJKUMAR P 
Rating:
5.0

Awesome experience, great truck

GERARDO B 
Rating:
5.0

Customer did not leave a comment.

Olivia R 
Rating:
5.0

No complaints, personnel very helpful since the app was not working correctly

HEATHER M 
Rating:
5.0

Customer did not leave a comment.

Akira R 
Rating:
5.0

The person in charge was very helpful and quick

Saber Z 
Rating:
5.0

The best service!

ANDREW M 
Rating:
5.0

Customer did not leave a comment.

Aaron T 
Rating:
5.0

Customer did not leave a comment.

Tony L 
Rating:
5.0

The Best Service!

ANDREW M 
Rating:
5.0

Good service

MARIO D 
Rating:
5.0

Absolutely the best location in the entire area. I rent trailers multiple times per year and would not go anywhere else.

john h 
Rating:
5.0

Customer did not leave a comment.

William H 
Rating:
5.0

Everything was very good .I came in got the trailor and was on the road in less than 30 minutes

CHARLES C 
Rating:
3.0

Nothing comes to mind

Rick A 
Rating:
5.0

Customer did not leave a comment.

Stacy P 
Rating:
3.0

A little small, but not bad.

Rick A 
Rating:
3.0

Customer did not leave a comment.

NADINE L 
Rating:
5.0

Customer did not leave a comment.

LASHONDA W 
Rating:
3.0

I delivered the keys without taking pictures of the fuel level. The guy there said he’ll do it and not to worry. I had put extra fuel in truck by mistake. When he sent me the receipt he noted amount of fuel less than what was in. Also when I went to the store during working hours it was closed and had to wait outside for 20 min.

Ramez A 
Rating:
5.0

Great quick customer service.

WHITNEY F 
Rating:
2.0

Yowzahs. No pull around area. Very challenging for newbs to navigate.

Owen A 
No reviews have been submitted for this location.
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