Great Customer Service 6 years ago and the same on my last rental
robert b
Customer Reviews for Economart Food & Beverage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was out of alignment which made the drive very uncomfortable (both unloaded & loaded)
Kevin Soperator mentioned this was one of busiest weeks of the year, but was very efficient and kind
RICHARD HIt was not cleaned out it had leftover trash form precious customer inside the truck I had to clean that out myself
Julianne WYour technology is terrible and crashed while we were trying to check out. It took me an hour to wait for your systems to come back up so he could process my transaction. Its embarrassing that a global company cant handle the transaction volume that is required to run a company.
Richard RLights were dim and windshield wipers were terrible. I could barely see the road because of the streaking. Very dangerous. Other then these things the truck was good.
Gary RKeep up the great work!!
Ronald KThe "owner" of the business was very knowledgeable and when it came time to load my car on the car hauler, he helped me and made sure all connections were secure and safe.
CLIFFORD Scourteous, helpful and energetic customer service
TOBY LOffer a "per hour" rate. I only needed it one hour and still had to pay the 24-hour rate.
Wanda NTrailer given to me was in very bad shape but worked well
Bryan SEverything went pretty smooth.
NATALIE MGreat Services
PANKAJKUMAR PAwesome experience, great truck
GERARDO BNo complaints, personnel very helpful since the app was not working correctly
HEATHER MThe person in charge was very helpful and quick
Saber ZThe best service!
ANDREW MThe Best Service!
ANDREW MGood service
MARIO DAbsolutely the best location in the entire area. I rent trailers multiple times per year and would not go anywhere else.
john hEverything was very good .I came in got the trailor and was on the road in less than 30 minutes
CHARLES CNothing comes to mind
Rick AA little small, but not bad.
Rick AI delivered the keys without taking pictures of the fuel level. The guy there said he’ll do it and not to worry. I had put extra fuel in truck by mistake. When he sent me the receipt he noted amount of fuel less than what was in. Also when I went to the store during working hours it was closed and had to wait outside for 20 min.
Ramez AGreat quick customer service.
WHITNEY FYowzahs. No pull around area. Very challenging for newbs to navigate.
Owen AI would highly recommend renting a U-Haul from this location. They had excellent customer service.
Benjamin LEverything was great
DAVID KThe online services it is very good and easy to do. The person who attended my was very kind. Five starts of Five. Thank you for your service.
Francisco LThank you for making the process easy!
LAZARUS RThis was a fast and easy transaction with no hassles. The vehicle worked well and got the job done. Much gratitude.
Nicholas MThe gentleman who helped us get setup was very friendly and helpful. He was quick and got us on the road quickly.
Justin TEconofood store Gainesville owner kayur patel excellent service.
DILIP PThe guys there have good customer service.
TINA JKeep the great work and the beautiful smile in your face Os! Thank you very much I appreciate your support and your kindness as well and I’m sure you are doing great work!!! Thank you very much! 👏👏👏👏👏
HELIANY GThis is by far the most professional and efficient places to rent from. I prefer this location because they are personal and friendly. I always get in and out smoothly. Thanks Economart Food & Beverage
Justin BMy rental pick up location was changed and I was told that they would add miles to.my rental. This did not happen and I was charged $22 more at no fault of my own..
KARL AGreat customer service
venuve kUhaul smelled like garbage and the floor was wet.
JOSHUA TThis will probably sound a bit Crazy.. I’ve Never met an owner who is so invested and involved in our community.. He knows everyone by name and if you are NEW… it won’t be for long! You will be treated like family every step of the way!! The BEST in Gainesville!! A million ⭐️
Heidi BVery polite and speedy service when I picked up supplies and again when I picked up the truck. He made me feel comfortable with the truck.
Debra VThe inside was dirty, the inside of the driver door had dirt all over the inside. There was dog hair on the passenger seat. Very friendly staff, just wished the inside was cleaner.
DEBRA DThis is the second time I’ve been charged extra for going over miles when it’s not my fault the closer drop off places aren’t available when I look! I’m highly disappointed
WILLIE OThey were extremely helpful when I arrived...even met me at my truck and helped me park it. I never went inside, so I can't rate the location
ELISSA CCustomer service is valuable at this location.
ardree tVery nice attendant, very helpful and apologized for being 2 minutes late,
William WGreat experience, EZ in and out.
kraig bWe had to spend extra 60 dollars paying the moving helpers for the time we lost trying to not to have a truck with a broken mirror. At the end we have to accept this truck.
ANABEL RWorked well with me to pick the best product
JENNIFER GThe owner was very accommodating and friendly. He made the experience worth every penny I was charged.
LATERRA SGive the amount of money that will be charged. ALWAYS make sure that there are absolutely NO SURPRISES!!!
Erica JVery pleased , experience was fast and stress free , allowed me to accomplish goals that made my day extra productive.
RYAN HQuick and easy. Also friendly.
MATTHEW CTHIS LOCATION HAS EXCELLENT SERVICE AND I TRULY AM THANKFUL FOR THEM.
Lynette WThe location is a bit unexpected, but the staff were helpful and efficient. The equipment was excellent.
Eric SFriendly and very helpful!!
Katye PI can't think of anything that needs improvement. This is the 2nd time that I have rented from this location for a move out of state, and each time I was treated very professionally and with superb customer service. I couldn't have asked for more. The reservation and pickup was easy and efficient. Thank you very much for another excellent experience!
JOSEPH H