It was perfect. Thank you.
RUTH S
Customer Reviews for Economart Food & Beverage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location is not suited for the U-Haul business. The trailers and trucks are parked side by side with no room to maneuver, and it is one-way. Too crowded! The attending staff initially told me to drop it off and to do it by myself. I tried to, but there is no available space anymore as the lot is so full. I returned to him again and told him the issue. He finally helped me by guiding me to maneuver into a tight space, he unhitched the trailer, manually moved the trailer, and I cautiously inched out of that very tight lot. It's ridiculous!
MANUEL AThe staff went above and beyond to make the experience wonderful and efficient!
SALEWA MIt was a smooth and easy pickup and delivery!
KATHRYN HTruck needs to be cleaned and vacuum inside. Found socks left behind, dead roaches, dirty floor.
Sonia IVery fast and friendly
Michael TGreat job. Everyone was friendly and helpful.
Samuel MThe inside of the rental truck was dirty, trash was left from the previous driver and there was spilled coffee. There were multiple holes in the roof of the rental truck, no one mentioned anything about it. We patched the hole ourselves, and we’re lucky we did that because we drove very far and it rained multiple times. Overall, not happy with the condition of the rental truck. Not happy that no one mentioned the holes in the roof, and we had to patch it ourselves.
Angela HProprietor was very helpful, prepared, guiding, wonderfully communicative with key info, positive energy, efficient - overall outstanding! Process for pickup via link is also easy and efficient. Thank you
KRISTINA EThe same u-haul employees that would end up attaching my trailer greeted me with a smile and let me know where to check in. He was the one that made the experience excellent and not just average.
AMY BEasy in and out for pickup and drop off.
Jeffrey SThey were fantastic there. Very understanding and helpful
Jonathan RNothing
RICHARD EAbsolutamente nada todo esta muy bien
SAUL SGive yourself time by arriving a few minutes early
STEVE BWe always use this location when renting a Uhaul. The owner of the company is very nice, friendly and its easy to get in and out quickly.
Chris Ia+++ service from the owner, welcoming, and easy to talk to.
ANDREW J5*, walked out to greet me, asked if I need any help and even showed concern with the old and dated equipment they rented me in Alaska. Great service here!!
Andrew JYou can definitely give me some type of discount. The truck that I rented had a bad gear shifter, it was VERY HARD to shift from park to reverse I brought it back to the office and they agreed with me and to top it off it's over 100 degrees and the AC does not work, the guys tried to fix it then it would not crank up and this has been a VERY BAD EXPERIENCE inconvenience
ANDREA DGreat service, super friendly, easy process.
Craig PThe management was super helpful and made my college student apartment move simple... thank you Economart guy!
Ronald LAttendant was very friendly and helpful. We would have preferred the location we had first selected, but all worked out fine.
Robert TEnjoyed talking to the owner while completing the rental process, very nice!
WAYNE BParking was really tight and this location is in a not so nice area of town. Owner was friendly and honest about concerns from last driver of the truck. When putting gas in the truck I could not pump gas faster than a trickle so there may be a kink in the fuel lines somewhere. Also the truck made some grinding noises randomly when at low speed or shifting in lower gears. The truck was clean but it might be in need of a tune up. Overall I'm still happy thanks uhaul!
Nathan PGreat Service!!!
brandi bWhen you make reservations online, the equipment should be there or I should be notified before I pick up. Ridiculous
Timothy TClean cab area
Edward Mfantastic agent got me out quickly
James AEasy pick up, the man in charge was very helpful. He made it quick and easy to get in and get out.
Holly WI was surprised to find that the mirrors on the 15 foot trucks offered limited / no fine adjustments. The mirrors only move to allow them to be brought close to the truck for access. This made freeway driving in Atlanta, Nashville and Chicago more difficult than should be.
Stanley ZA+ The Best!
ANDREW MGreat Customer Service 6 years ago and the same on my last rental
robert bThe truck was out of alignment which made the drive very uncomfortable (both unloaded & loaded)
Kevin Soperator mentioned this was one of busiest weeks of the year, but was very efficient and kind
RICHARD HIt was not cleaned out it had leftover trash form precious customer inside the truck I had to clean that out myself
Julianne WYour technology is terrible and crashed while we were trying to check out. It took me an hour to wait for your systems to come back up so he could process my transaction. Its embarrassing that a global company cant handle the transaction volume that is required to run a company.
Richard RLights were dim and windshield wipers were terrible. I could barely see the road because of the streaking. Very dangerous. Other then these things the truck was good.
Gary RKeep up the great work!!
Ronald KThe "owner" of the business was very knowledgeable and when it came time to load my car on the car hauler, he helped me and made sure all connections were secure and safe.
CLIFFORD Scourteous, helpful and energetic customer service
TOBY LOffer a "per hour" rate. I only needed it one hour and still had to pay the 24-hour rate.
Wanda NTrailer given to me was in very bad shape but worked well
Bryan SEverything went pretty smooth.
NATALIE MGreat Services
PANKAJKUMAR PAwesome experience, great truck
GERARDO BNo complaints, personnel very helpful since the app was not working correctly
HEATHER MThe person in charge was very helpful and quick
Saber ZThe best service!
ANDREW MThe Best Service!
ANDREW MGood service
MARIO DAbsolutely the best location in the entire area. I rent trailers multiple times per year and would not go anywhere else.
john hEverything was very good .I came in got the trailor and was on the road in less than 30 minutes
CHARLES CNothing comes to mind
Rick AA little small, but not bad.
Rick A