Great experience. Made moving day less stressful.Danae P.
Economart Food & Beverage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gainesville, FL 32609
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I called to get an appointment for SafeTow which was confirmed. I went inside and told the owner I was there. I waited more than 20 minutes and he still hadn't come out so I told him I needed to leave, he said that's fine I'll take care of it, but my reservation was canceled. I started a new reservation. Apparently he's the only person working and running UHaul and a convenience store at the same time. When I came back, it took another 30 minutes because he had to run around to different sides of the store looking for my reserved trailer, then move trailers around to get to the trailer I reserved. He moved heavy trailers in flip-flops. When I told him the license plates didn't match my reservation he said it's fine just go I'll take care of it. I got an email later that night to find he had added insurance which I had declined. I had to talk to two separate departments to try and get the insurance removed who gave me different answers about whether it could be removed or not. It was finally removed a few days after I returned the trailer, neatly cleaned unlike when I picked it up when it had a couple handfuls of sand inside it. If I made a reservation, I expect my trailer to be accessible and ready to go. This rental experience was frustrating and a big time suck.Bryleigh R.
KP, the U-Haul employee was very knowledgeable. Completed the entire rental process on his phone is about 2 minutes and I was out the door. Fastest U-Haul experience ever.!!STEFANIE S.
Outstanding servicePatricia J.
Very nice young man.JULIA W.