Customer Reviews for Economy & Co

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Economy & Co

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Kim J.
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Customer did not leave a comment.

Tim E.
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We didn’t do the drop off. The second driver did. This didn’t give me an option to skip rating the second location. You should add that option.

karen J.
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Phillip S.
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Dorothy B.
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Sabrina M.
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Stephen L.
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Gary B.
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Bill R.
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Always fast and efficient service

Edward E.
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Anthony M.
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Louis B.
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when we walked inside this trailer it made a squeaking sound and felt unstable and in need of work, otherwise it moved us well, no problems, we did let the uhaul (where we dropped it off when we were finished) know.

Keith D.
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Personal excellent service and exceptional customer service. It just doesn’t get any better than this location. Ten plus stars here. Thank you very much.

Mark F.
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Was told that the return location was left 'Undecided'. Customer Service told me it was a location in League City. I specifically stated that I would return to a location in Dickinson. Customer Service informed me that rates double if not returned to the location specified on contract. I will consider other options next time.

Bill R.
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Always quick and efficient drop-off

Chandra C.
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Craig M.
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Christopher P.
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Dolores R.
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Quick and easy drop-off

Janet R.
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Next time somebody run say call her collar make sure that they know that it will not hold a 2-ton truck before they run it

Bill R.
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Drop-off was simple and quick.

Vander B.
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troy D.
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Mavis T.
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Gary W.
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HABITAT H.
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The employees were friendly and very helpful in locating the size trailer we needed as they did not have one on their lot at that moment.

Roland K.
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CATHY W.
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Curtis P.
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Awesome folks. Very accommodating. We rescheduled twice. We will definitely use them again.

Roger D.
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Tim P.
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Mabon C.
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Smooth experience. Great service. No complaints.

Jodi L D.
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brandon K.
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Theresa S.
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Great customer service was met outside Ask me if everything was okay and thanked me for using Uhaul. Thanks again George

Madeleine N.
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Leslie B.
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I wondered why they asked about mileage and should have asked. I guessed since I pretty much knew how far it was to the school we were delivering to. I forgot to take into account the distance from this store to the place where we were picking up the goods and return from there so was surprised at what we had to pay in going over the mileage. Maybe could explain that a bit to eliminate any surprises. Otherwise, everything was fine.

Debra C.
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Leanna T.
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Jimmy G.
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none

John G.
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Marney M.
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FRANK A.
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Billy C.
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Robert H.
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Shari N.
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Brian B.
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We ordered a 20 foot truck but the pick up location we originally had setup changed without our knowledge and the 20 foot truck that was issued had problems and we were not informed of this ahead of time. We had to take a smaller truck and it took some time getting the prices set it to what we had from the website. Also our return location changed setting us up to be late in what we had to do after we dropped off the truck. U-haul needs to improve on their communications with their customers and also needs to set preferences with the customer not just what you choose. That's how you can help the next customer and me if I ever use you again

anastasia M.
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Amazing ladies!

holly C.
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didn't even know who to talk to, some guy working outside said to drop the key in the box. no other instructions. if he hand't been there, wouldn't have known what to do. nobody would answer the phone. uhaul didn't give me the name of the business just the address

DEBRA P.
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Jay was efficient, professional, and friendly. Would recommend their location to a friend.

DAVID M.
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Phil K.
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quick and easy

Jerome D.
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Wasn't too pleased with the difficulty in picking up the rental truck. It was Sunday. The location was closed. The 24/7 pick up info is not made clear to customer.

thomas M.
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original drop-off point was some 20 plus miles away from my house when there were at least 2 after hour drop locations within 3 miles. Was told it would cost me 200$ if I dropped off at a different location. Transferred me to traffic dept. & they approved the drop. Better attention to drop location based on Zip would be appreciated.

Donna F.
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the staff were helpful and friendly, makes moving just a little bit less of a chore.

RICHARD D.
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HENRY C.
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They have 2 locations on opposite sides of highway I dropped on the wrong one they called me and took care of it Great service on the drop off

Lupe B.
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Ann H.
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Alicia L.
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Nathan V.
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deric M.
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ann B.
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Joe H.
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There truck that I rented seemed to have a problem with the transmission

Ranny T.
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This person was also training a new person and again it was an excellent experience. Very professional and down to earth...

Matt A.
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Marilyn B.
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Ed G.
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Leslie B.
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Heidi S.
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John S.
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Easy to drop off and friendly.

Betty M.
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Gary G.
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DONNA B.
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KENNETH A.
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Mark A.
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back vertical door had a busted spring which made it very difficult to raise or lower. The agent in Livingston (very nice man) just kinda shrugged, but showed it would work. I just didn't know it would be such a struggle to use.

Mary B.
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Mark V.
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Fred S.
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LINDA V.
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marion S.
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This site was also easy in and out

Jonathan G.
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Willie W.
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ARLISHA L.
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Tim B.
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Courteous staff, clean nearly new van, couldn't ask for more.

Steven S.
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people at location were great ...it was U haul main office that needs an overhaul.

Brian L.
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Customer did not leave a comment.

Moorhead L.
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After having to drive 100 miles to get a "1 way" truck as the 4 places we went too would not rent to us as we were taking the truck out of the area. We finally got one and The Windshield gasket was ducted taped on. We made about 20 miles until it came off. We had 1400 miles left. We were forced to roll the gasket into the door windows so it would not flop around and hinder our sight or get black marks all over the truck. I do not believe this truck should of been rented as it was a safety issue immeadiatley. Thank you for asking if our experience was well but this time it was not.

Ruben P.
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elizabeth H.
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Customer did not leave a comment.

Maneika S.
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Sales man was very friendly and helpful

MICHAEL E. L.
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Amy B.
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Rebecca G.
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Michael T.
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truck was not at this location after I drove for 3 1/2 hours to pick it up, employee there was helpful but I had to drive another 2 hours round trip to another location for a truck which was a big inconvience. Does not good to call or use online U-Haul online since nothing was verified with the pick up location/dealer. Don't think I'll be using U-Haul again

RICARDO R.
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We were treated with great respect and It was a pleasure to work with Lezley. It was a very smooth transition.

charles Y.
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I had to fix the lock on the hitch. It was so rusty it wouldn't move. Galloway is better but slow.

ROBERT S.
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Drop off went excellent! The gentleman was very thorough on his inspection of the vehicle and extremely helpful, especially after I accidentally filled the rig instead of bringing it back half full. He figured out how to make things right in a matter of minutes.

THOMAS B.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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