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Ricardo C
Customer Reviews for Eden Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Check tire pressure between rentals
RHAPSODY RStaff was very polite did the walk around and parked the truck for me. I would definitely recommend this location
KEVIN TEverything was great.
SHANNON Wperfect
LARRY SThe lady there was friendly.
EDWARD PLocation is only open 7 hours and check engine light came on halfway through the trip
JAMES TOnly suggestion is that early 6 am pickup surprisingly required a call to an outside person to verify me. I understand, but was not prior realized. Thankfully we could wake our daughter to verify. Did not expect that needed step
Michael MLove my girl Jenny she the best 😍😍
GUILLERMINA SEasy and fast pick up
SHERRIAL FEverything went well
RODNEY MTrucks need to be maintained better. My needed new windshield wiper blades, and the gasket inside the driver side door was falling out. I requested furniture, utility and appliance dollys and only appliance was available. Customer service was friendly but slow.
Richard SIn and out in less than 5 minutes.
WILLIAM GIt was not well marked where to turn to return the vehicle we pulled into a spot where there were other trucks but had to call the U-Haul # and the attendant came and found us
marie wTruck had roaches in the back.
MAYRA WI had no problems with anything thank you
LAWRENCE KRepresentative was super helpful really great guy
KEVIN JI had great customer service. She was very nice.
JEROMY HGreat location, friendly staff, will use again when needed
WAYNE RI rented the enclosed trailer, it is very difficult to lift this trailer to put it on my truck... i hurt my back some in lifting it up... please attach a trailer jack of some kind. This will prevent someone from possible injuries to arms, shoulder and or back of the customer
ANTHONY FEasy drop off location
MELISSA SThis was my second rental from this location and I was very satisfied
GLENN AWonderful people
JANET APerfect trailer for what I was needing to do. Convenient location smooth hook up and unhook
CHARLES TWe were charged for a furniture dolly we didn’t receive. Truck was sticky inside
Mary OTruck was old and in very rough shape. Several areas of damage that did not have x's marked on them. Cab of truck was dirty and had sticky stuff all over the console.
MARK AI believe theres this "$50 dollars, on time, right location " brochure standing there and I know its not the person upfront problem on why the truck or equipment is not back in time due to the current uhail customer but I would of loved to get $50 dollars off for incovinience of that happening. Lady upfront seems to be hard and busy person I hope she has a great day! Thank you
Ivan ANo recommendations.
BARRY SWell satisfied!!
EDWARD WRegina was beyond superb.I had a challenge and called and Thank with a capitol T answered the phone and had a solution to my situation Was so masterful and organized.Ready to run.Had everything set up when arrived and was on a time crunch.Super Regina to the rescue.Go see Regina God said things were gonna Be Great Again Praying for Regina God Bless.
WENDELL HI've used this service and this location many times. The equipment I reserve is always available and the staff is always helpful and courteous.
DAVID NStaff was great to work with. Very responsive to messages.
Shane BMy experience was great, and it was my first time using uhaul service. I would recommend that location to anyone, fast friendly service in and out.
MICKIE PThey forgot my dolly that I wanted
Todd AEverything was great and as expected.
ANDREA FEquipment is always available as requested. Staff is very helpful and always cordial.
DAVID NMy rental was half dirty front and back,one of the tires was very low with warning light on and the rest were low. The rear tires need to be replaced and other than that, okay. Van ran very well.
ROBERT NNo improvement suggestions
Blair HVery friendly staff, they made the whole process very easy
CHERYL RI’m very satisfied with the customer service. When I returned the truck at night, they inspected the truck and there were no extra charges, if you know what I meant
JOSE MEasy return
Johnnie HGreat stuff
AHMAD AThe lady came out to the truck. She was professional yet personable. She told me my additional cost was $133, I paid under protest because this whole nightmare was the fault of U-haul. I should get some sort of compensation! A month prior I had a good experience with a 26ft rental but this one was not good
Roberta RBest rental experience ever!!! Seriously.
JOHN Krefund me for the gas that I did not need to buy!
Deborah BI was satisfied so leave it alone! 🇺🇸🇺🇸
DANIEL EAwesome Place To Get Your Moving Needs Thanks Tim & Crew
Anthony BVery easy to pick up and drop off. Truck was easy to use and load. Definitely will use again and recommend. Price was great as well!
KAYLA NVery friendly and trucks were available right away. They were understanding after everything we went thru with the other 2 places.
Bryan FNot a thing .
WILLIAM FSmooth and easy transaction. Excellent customer service.
BOBBY DEveryone at this location was so amazing and accommodating! The equipment was in great shape, and they even moved some around for us so we could pick up at one location for all 3 pieces of equipment! Would highly recommend!
ASIA TThe truck's engine ran rough, like it was old. The inside had nothing to use to brace belongings. Just wood slats down both sides. That is not helpful when furniture with glass needs to be braced and there is nothing to hook the brace to. I did appreciate the friendly sales person and the hand trucks included. If you don't mind the issues above, then I would recommend this location.
SYBIL PAt an already stressed time was nice to have an easy smooth transaction to get what I needed done.
CHRISTOPHER DVery nice people oriented folks.would recommend to anyone
MICHAEL BThe truck had squeeking belt. The brakes seemed to me far from being driving ready. Just took a great distance to get the truck stopped. When the truck was in Haul/Tow mode it had all kinds of sounds that did not sound good. The ramp is suppose to be user friendly but it was terrible to get in and out! Please help the next unsuspecting customer by get your trucks in ready mode.
CRAIG B