Customer Reviews for Edgewood BP
(U-Haul Neighborhood Dealer)

1,027 reviews

1712 Pulaski Hwy   Edgewood, MD 21040
(Located between IHOP & Crazy Rays)

(410) 670-7419

Hours

  • Mon–Sun
    6:30 am–10 pm

Services at this Location:

Contact Us

(410) 670-7419

1712 Pulaski Hwy
Edgewood, MD 21040
(Located between IHOP & Crazy Rays)

Services at this Location:

Hours

  • Mon–Sun
    6:30 am–10 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

Nikkia S. 
Rating:
5.0

Customer did not leave a comment.

Dennis N. 
Rating:
5.0

Great service thank you!

MICHAEL B. 
Rating:
3.0

I cannot figure out how the mileage added up so high when I stayed in the county and made no side trips. I feel like i was duped

Richard K. 
Rating:
4.0

Customer did not leave a comment.

Steven O. 
Rating:
4.0

Great customer service with easy processing to get the rental.

Alton W. 
Rating:
5.0

Have customers be cognizant of smoking in the vehicle

jenise B. 
Rating:
5.0

Customer did not leave a comment.

Elmer W. 
Rating:
3.0

The truck was terrible had to drive 50 mph on 95 because if you didn't it ran rough and shake so bad you would lose control. I will not use Uhaul again

Melissa S. 
Rating:
3.0

Customer did not leave a comment.

NAEEMAH B. 
Rating:
4.0

Customer did not leave a comment.

PRINCE J. 
Rating:
5.0

The gentleman named Luke was outstanding.. Very knowledgeable and courteous.. Props to him..

Erik M. 
Rating:
3.0

Customer did not leave a comment.

Joseph P. 
Rating:
4.0

Customer did not leave a comment.

Renee D. 
Rating:
5.0

Customer did not leave a comment.

Clayton M. 
Rating:
5.0

Very good service and check out easy as breeze

Dominiques J. 
Rating:
5.0

Keep up the good work...easier to drive than I thought...

Clayton M. 
Rating:
5.0

the van was very muddy in the back , but I rented mins after it was dropped off so it may not have had time to be cleaned. the attendant was awesome though , very friendly and quick.

Michelle W. 
Rating:
2.0

Customer did not leave a comment.

Shawn S. 
Rating:
3.0

The guy was a bit pushy but got us checked in quickly

Robert R. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
2.0

When I arrived, the van I reserved was not there. The owner offered me a box truck. My reservation was for 24 hours, so I would have to return the truck until 10am the next day. The owner told me he needed the truck back by 8am, because some had it reserved at 8am the next. I told him that would be an inconvenience because I needed it for the full 24 hours. After I left, I received an email that the truck would have to be back by 8am or I would receive a fine. That wasn't my fault that I had to change the terms of the agreement. The truck smelled like cat piss and was not in good condition.

Terrell W. 
Rating:
4.0

Customer did not leave a comment.

GUY C. 
Rating:
5.0

Exceptional customer services.

Naeem K. 
Rating:
3.0

Customer did not leave a comment.

Troy S. 
Rating:
5.0

Get the people trained like Mr.Anwar, who not only taken the business but helped me on next reservaton matters.

Syed Feroz A. 
Rating:
5.0

Very good experience, I rented trailer for 18 hours but before delay I call and ask extra time. Operator give me extra 6 hours for same price ( free) Thank you so much.

Alexander V. 
Rating:
1.0

Customer did not leave a comment.

Tevaughney R. 
Rating:
5.0

Customer did not leave a comment.

stephanie A. 
Rating:
5.0

Customer did not leave a comment.

Stephanie A. 
Rating:
5.0

The service was real nice they treat me with a lot of respect thank you very much for your service

Eliomar G. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
4.0

Customer did not leave a comment.

ASHLEY C. 
Rating:
5.0

Customer did not leave a comment.

Imran J. 
Rating:
4.0

Customer did not leave a comment.

Sarah C. 
Rating:
3.0

Truck was old and smelt like vomit.

Adam P. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
3.0

Customer did not leave a comment.

Wade L. 
Rating:
3.0

The staff didn't seem too customer friendly. And your prices are too high.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Stanley B. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Bruce T. 
Rating:
5.0

This location is very professional. I alway rent U-Haul here, the customer service is the best I've seen. Very clean trucks and they will help you and guide you through the whole process and answer all the questions you have.. Highly recommend this U-Haul site 1712 Pulaski Hwy Edgewood,MD 21040

Mohammed R. 
Rating:
5.0

I have used this site and these folks many times over the last several years - the vehicles are always in fantastic shape, ordering the app is great and Anwar and staff are always the best!

TAMMY F. 
Rating:
5.0

No comments needed service was superb!

John S. 
Rating:
5.0

Great experience 😊

Holly M. 
Rating:
3.0

Customer did not leave a comment.

Sheldon B. 
Rating:
4.0

Customer did not leave a comment.

SHALONDA B. 
Rating:
5.0

Nothing great costumer service generally the attendants was very helpful great place to rent a u-haul

WAYNE R. 
Rating:
4.0

N/A

Terrence T. 
Rating:
4.0

Customer did not leave a comment.

Clavereen L. 
Rating:
4.0

Customer did not leave a comment.

Nabiha K. 
Rating:
3.0

The Attendant was efficient & friendly.

Beverly H. 
Rating:
5.0

Great customer service

KEVIN B. 
Rating:
3.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Customer did not leave a comment.

Don K. 
Rating:
5.0

Customer did not leave a comment.

JOSE L. 
Rating:
3.0

the truck smelled like fish

ILYA L. 
Rating:
5.0

Customer did not leave a comment.

RONELL A. 
Rating:
4.0

Requested 4 doz blanket covers in order but only 1 doz were available. Other than that it was a quick easy pick-up and drop-off.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

alfred G. 
Rating:
5.0

Customer did not leave a comment.

Brian E. 
Rating:
5.0

I'm am not pleased with my bill and would like to speak with a representative from this company

DORRICK B. 
Rating:
5.0

Customer did not leave a comment.

Toni I. 
Rating:
5.0

Customer did not leave a comment.

Delores J. 
Rating:
5.0

Customer did not leave a comment.

Mandy T. 
Rating:
5.0

Equipment could be maintenance

GARRY B. 
Rating:
5.0

Very Friendly!

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

Kayla M. 
Rating:
5.0

I just feel that I should have received a breakdown of my charges by email. Otherwise everything was great

Patricia C. 
Rating:
2.0

The truck smelled inside, like BO and truck was def not as clean as the last location!! The storage unit location, Your Space Storage in Joppatowne, the trucks were much cleaner and much easier access!

Deanna F. 
Rating:
4.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

HARDEEP S. 
Rating:
4.0

Customer did not leave a comment.

Wayne J. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
1.0

The truck is in obvious disrepair and I was charged for equipment that I never used. Also was charged for a full tank of gas although I picked it up with only half a tank

KAMBRELL L. 
Rating:
5.0

Customer did not leave a comment.

DEREK S. 
Rating:
4.0

Customer did not leave a comment.

Renier A. 
Rating:
3.0

Customer did not leave a comment.

DONALD Z. 
Rating:
5.0

Everything was amazing! No improvements needed.

RAYMOND B. 
Rating:
1.0

Tried to scam me. Will warn people against. Sent complaint via email. No follow up. Also dirty, and tire was at half pressure when I picked it up.

EMILY L. 
Rating:
5.0

Luke has outstanding Custumer Service skills and was very helpful and kind helping make my rental experience an easy and pleasant one.

SAUL B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
4.0

Customer did not leave a comment.

BRIAN E. 
Rating:
2.0

Customer did not leave a comment.

WILL L. 
Rating:
4.0

Prompt and friendly service.

Veronica J. 
Rating:
4.0

Customer did not leave a comment.

john M. 
Rating:
5.0

My initial rental was at a Phillips 66 on Hanson street. My truck was not there and the guy had no idea where it was. I quickly found this BP station down the road and it was far better and easier to deal with. Uhaul does state they give $50 dollars if your rental is not there. My rental wasn't there. Do not use the Hanson street Phillips 66 in Edgewood Maryland. Otherwise my transaction with BP in Edgewood was just fine.

LUKE N. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

This was a great price and easy to rent. Absolutely no problems at all. Great customer service at the BP as well.

KIMBERLY J. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Customer did not leave a comment.

QURAAN R. 
Rating:
5.0

When returning during hours it would be nice to settle account so you don't have to wait for final total.

LISA B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM V. 
Rating:
1.0

Tire sensor warning was on so actual milage could not be determined though I approved it because I would not have had a rental without it. I traveled exactly 38.3 miles (using google maps to trace exact route) and was charged for 80 miles. Because of the tire sensor warning light on the dash the Operator couldn't read the actual mileage either. I want a refund of 41.70$

ANITA G. 
Rating:
5.0

I needed a trailer and it was only available far away from me, everything was great but having to travel to get the trailer. I also would have preferred to drop the trailer off at a different location which wasn't an option so I have to drive all the way back to town just to drop the trailer off and drive all the way back home.

ZACHARY B. 
Rating:
5.0

Customer did not leave a comment.

ROSS H. 
Rating:
4.0

You was good

EARL G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top