No
ROBERT K
Customer Reviews for Edgewood Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
RICHARD GMarty was very helpful
Elliott SFind someone else to rent lease your trucks. You can go on the Google reviews and I'm not the only one.
MICHAEL HThe person who we talked to was nice
KIPPRICK MI don’t know if this is possible, But if You could Clone Marty Hall to work at every single U-Haul Location on the planet, you would have the best business in the world. I don’t know if you do bonuses, but just bags and bags of cash is what that man deserves. 15/10 stars.
SILAS MGreat location, great service, easy to use, and friendly owner
CORY HAlways very easy an pleasant to deal with would recommend anyone to them
JOSEPH KMarty is always a pleasure to do business with. I highly recommend
PAUL BAbsolutely A1
SHAWN FI have rented U=Haul trailers from Edgewood Service several times. They are very good to deal with.
JOHN GThis is the first time I had dealt with this location. They did the complete hook up and unhook. I don't think it could have gone any better.
MARVIN MExcellent, quick and good!"
BRIAN SYour app requires one to know the whole app from beginning to end. There is no way to correct a mistake. Apps are handy. I still prefer face to face human interaction.
Andy GThe employees were friendly and helpful. My rental experience was efficient and went smoothly. Equipment was in good working order.
MICHAEL GMarty does an awesome job!!!
BRET HCheck the brakes... this truck was harder to stop with an empty truck, harder with a full. Other than that, great!
BARBARA KService was good. The truck was there on time and ready for us to pick up.
CANDACE SI didn't use the sight I called and then went to Edgewood Service. Marty was great to work with.
MARGURITE WGood
CARLOS LFantastic location for rentals. Friendly and knowledgable.
PAUL BOnly thing is I wished the size I had was able to be left at another location
SHERITA SThis is my go-to location! They make it very easy to do business!!
ALLEN CNa
NICHOLAS JMarty is always accommodating and friendly. I highly recommend this location.
PAUL BThe only complaint I have it was an older trailer and the door was hard to raise otherwise it did what we wanted for a great price
LARRY GI was unsure how the light worked and at one point was told I didn’t have any taillights. Maybe a little instruction guide would be helpful.
TRACEY LThe gentleman at the counter….possibly the owner is my favorite person! We had a couple laughs and got our way through the process. I would only rent from him in the future because he was so nice and made me feel wanted which is so rare these days.
MARCUS PThey did not tell me I only had a certain amount of miles and I got extra charge, when I asked if I owed anything else they said no.
TAMMY CVery friendly and helpful
TIMOTHY DSuper easy to work with. Will be coming here for all future rentals.
MICHAEL HVery nice people at both locations.Very nice and clean.
SHARON CMarty at the Edgewood location is the best
JEFF SAs always with Edgewood Service, I was treated well and received the help and flexibility needed.
WILLIAM DExcellent service
JERRY OMy sister Lisa rinker got a U-Haul from the nickel Avenue location at the end of May to move and only cost her 2999+99 cents per mile. When I rented mine last week, I was charged $61 and something and I was charged $.99 a mile, I only drove 4 miles and that’s how much I had to pay any U-Haul and yes, I ran into small dolly along with the U-Haul. That’s pretty expensive to me.
LORA WGreat
NAJEE HIt closed at 5 pm, and I dropped the truck off after hours. It would be nice if they extend their hours to 8 pm or later.
ANTHONY II would call this part of the rental a non applicable situation. It was a weekend drop off with zero reception for our cell phone. I was not able to checkout via my phone.
MARK HTop notch location. Owner is friendly, knowledgeable, and professional. He made certain we had everything we needed without being pushy.
FRANK BI had just installed my tow bar and forgotten to put in a fuse in for the trailer lights to work the guy there was very patient while I installed the fuse he checked everything was working and I was good to go.Great service super nice guy he fully explained everything as I had never towed before.
Martin CEverything was very easy
William BMarty is one of the best small business owners ever.
Robert MGreat customer service and equipment is always taken care of.
Thomas HCustomer friendly and knowledgeable, would recommend to anyone looking to rent a u haul or have automotive work done
Kenneth ADon't take the agents discussion as truthful. Understand that you can receive untrue instructions and act accordingly.
alonzo aI have used this location several times. They are always awesome to deal with. The on-line checkin would not work. Uhaul needs to improve this.
Ronald AThe gas tank wasn’t even halfway full when I picked it up and they charged me extra money when I returned it with the exact same number of gallons in it. Other than that they are a great place for your moving trucks.
JUJUANA T