Edwards Auto Service is my "GO TO" U-Haul for multiple reasons. First, it is NEVER crowded. I have been to U-Haul locations all over the United States. Many times long lines are an issue. This is never the case at Edwards. Second, I use Edwards for auto repair as well, and I know that they are a family business (almost 50 years at this location) with integrity! Third, the staff are always friendly and helpful through the process. They answer all of your questions and don't hold anything against what you don't know whether it is towing or automotive understanding. Fourth, the equipment is well maintained and has easy access. The property has plenty of room for entry / exit, which is a big deal when towing or driving a truck. Try them out! You won't be disappointed! FIVE STAR RATING!!
JAMISON B
Customer Reviews for Edwards Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used this location when I have needed Uhaul services. His location is convenient to my residence and the owner is very friendly and nice to deal with.
CHARLES LUhaul provided poor communication through out the rental. My pick-up location was changed. Prior to pick-up I received a text that a representative would call me soon. I waited 6 hours and called u-haul. My drop off location was closed prior to 8:45. The hours advertised on the internet indicated late hours. I left more gas than I received and was charged for extra mileage in a recent bill
Derek BDriveway was very narrow but well marked.
John NMr Edward's was a really nice guy! He stopped what he was doing and immediately processed my U-Haul paperwork. His shop was clean and organized and the U-Haul equipment ready for use. I highly recommend Edward's Automotive for its U-Haul equipment.
Sean MGreat experience at this location.
Gregory PVery professional and respectful
theodore jExcellent job!!!!
James PWaiting for the on-line approval took an extremely long time. We did not account for that. In the long wait it began to rain on us which made it worse. On the website, if you were waiting on approval and hit "done" , it dropped you out of the process altogether. You had to log in again and start over.
Joe BThis company need these trailer alot safer to disconnect safely??? That's the only thing I recommend to uhaul...
Randolph BThis business was very helpful and pleasure to deal with
janice sGreat customer service. Thank you!!!
Trace BVery nice truck.
Cromley's IAwesome service. Hoyt was very helpful.
Richard Peasy and convenient
angel cThe associate at this location was apologetic for the events that occurred at our pick up. He was unable to rectify the situation, but he did agree that our quote should have been much less and that the pick up location over charged us.
WILLAIM PVery nice people, very accommodating and very helpful. Would definitely use them again.
NANNETTE BSuper great to deal with Mr. Edwards
Fred ENo one was there when I left trailer on Saturday morning. I left trailer beside other trailers and a note on the door telling them that I had left the trailer.
Ronnie ANothing.
RICHARD RWell you can have a truck located where I wanted to pick it up. As it was I went 35 miles out of my way to pick up this truck. I can not believe there were no trucks in Augusta ga,
Bradford GI was billed for 32 extra miles for this rental. I find this unnecessary considering that the pickup location was 16 miles away and the drop off location was 11 miles away. That accounts for 27 miles of the 32 miles. Your method of allowing miles from zip to zip is not realistic and you should refund the charges for at least 27 of these miles.
BENJAMIN WHaving to reserve online only makes it very difficult to know what size truck is available at the pick up location. We needed a truck bigger than 17', but did not have an option. Overall all, it worked out, even though it was extemely exhausting
NANCY MVery Kind and Considerate True Southern Hospitality!
KIMBERLY BOur service provider was very friendly and extremely helpful, we would definately use Mr. Edwards service again.
HEIDI PHoyt Edwards was very helpful in checking in the truck and trailer.
ANGEL CAlways good
BENJAMIN CFor a small town Edwards provides great service.
JOHN M