The pickup location was great. They were helpful and knowledgeable. Before I picked up the truck was stressful though. The lady called the night before telling me I had to drive an hour to pick up my truck. I understood that I would pick up the truck somewhere in my town, not an hour away. She then pivoted and told me there was a truck in my town but I couldn’t get it until 30 mins later than I had scheduled. That was fine with me. I wish she’d lead with that info instead of me driving an hour to get the truck (and paying that extra mileage). It turned out ok but the day before call was not a great start.
Emily L
Customer Reviews for El Carnaval Fresh Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service thank you!
Tosha JIt started to rain and the drivers side wiper was in very poor shape. Could not see clearly at all.
Randy B